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01/10/2017 02/10/2017
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    Grand Oasis Palm

    Boulevard Kukulkan km 4.5, Cancun 77500, Mexico
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    01/10/2017 02/10/2017
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    US$185US$226
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    Traveller (2681)
    Pool & Beach (714)
    Room & Suite (513)
    Oasis Palm
    2,927 reviews
    #75 of 176 hotels in Cancun
     
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    Overview
    • Excellent49%
    • Very good27%
    • Average12%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “white box” (117 reviews)
    “grand oasis” (155 reviews)
    “la bamba” (74 reviews)
    Wifi
    Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Grand Oasis Palm
    Offers & Announcements: Package Deal
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    Oasis Palm
    2,927 reviews
    #75 of 176 hotels in Cancun
     
    Occidental Costa Cancun
    5,501 reviews
    #45 of 176 hotels in Cancun
     
    Laguna Inn Cancun
    1 review
    #145 of 176 hotels in Cancun
     
    Sotavento Resort Cancun
    8 reviews
    #132 of 176 hotels in Cancun
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,495)
    There are newer reviews for Grand Oasis Palm
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    21 - 25 of 1,469 reviews

    Reviewed 28 July 2017

    My son and I was looking forward to this trip, especially since it was our first time in Mexico. We were truly disappointed with the treatment we received from the staff. The first example was when we went to las palmas restaurant. We were in...More

    Thank kimberlyj986
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 28 July 2017

    Dear Kimberly, We are truly sorry for the inconveniences you encountered during your stay; we appreciate the feedback which we have used to improve our service and facilities, and apologize for the incident with the front desk. We have investigated this and made the proper...More

    Reviewed 26 July 2017 via mobile

    Great all- inclusive vacation resort for family with small kids and teens. great service, has a number of restaurants and bars for snacks and dine ( some needs reservation and you need to get in line early to get a spot); wifi is extra. some...More

    Thank Jake O
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 27 July 2017

    Dear Jake, Thank you very much for your kind and positive review. We are delighted you enjoyed our restaurants and service. We will surely congratulate the staff you mentioned for providing an excellent service. It was a pleasure to have you as our guest and...More

    Reviewed 25 July 2017

    I would say it was decent overall, being my first time, it is hard to give a comparison. The food was better than I expected, the price was definitely good, and the room was pretty decent. The negatives, I can't say if I blame them...More

    Review collected in partnership with this hotel
    Thank tommowong
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 27 July 2017

    Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important to highlight that every time you...More

    Reviewed 23 July 2017

    We are a family of 5 from the USA. We went with another family for a total of 11 people for seven days. We stayed at the Oasis Grand Palm Beach. We were a bit concerned based on some of the reviews we saw. Some...More

    3  Thank Michael A
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 24 July 2017

    Dear Michael, We are flattered to know that your stay with us has motivated you to share such a good review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard...More

    Reviewed 21 July 2017

    The hotel and staff were all very helpful and gave great service. There were many restaurants and all were excellent. The food was not regular bland American food. The majority of the guests were international, many from Columbia and Venezuela. The only negative at all...More

    Thank Scott A
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 24 July 2017

    Dear Scott, Thank you for taking the time to share your experience. We are delighted you enjoyed our restaurant options and our service. Also, we appreciate your feedback on the areas we can improve; we always take our guests comments into account in order to...More

    Oasis Palm
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$174 - US$386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Cancun
    • #43 On the Beach Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 345
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, TripOnline SA, Evoline ltd and getaroom.com so you can book your Grand Oasis Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Grand Oasis Palm Hotel Cancun ,
    • Grand Oasis Caribbean Beach Hotel ,
    • Grand Oasis Caribbean Resort
    Add Photo Photos
    Traveller (2681)
    Pool & Beach (714)
    Room & Suite (513)
    Dining (342)
    Hotel & Grounds (1539)
    Family and Play Areas (80)
    Bathroom (24)
    Business Centre & Event Rooms (11)
    Nearby
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    .54 km away
     
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    Ask a question
    Questions & Answers
    Raquel G
    23 September 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Raquel, We do not offer this service from the airport to the hotel. However we can recommend you the tour operator "Viajes Caribe Maya" since they do offer that service. You can get in contact with them writing to... More
    0
    Votes
    Google Translation
    KarriAndersen
    21 September 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hi Karri, the ages are from 3 to 12 years old :)
    0
    Votes
    Google Translation
    KarriAndersen
    20 September 2017|
    AnswerShow all 2 answers
    Response from OasisHotelResorts | Property representative |
    Dear Karri, Our Kid's Club does not allow parents to stay, however our staff is highly qualified for taking care of the kids and the activities. Regards,
    0
    Votes
    Google Translation
    Room Tips
    "Stay AWAY FROM rooms facing the beach/entertainment area."
    Read review
    "Lagoon view rooms are somewhat quieter"
    Read review
    "Be sure to ask for a room high enough to enjoy the view, but low enough to walk the stairs if needed. Side..."
    Read review
    "Just don't go here"
    Read review
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