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Courtyard By Marriott Cancun Airport

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Traveller (204)
Room & Suite (79)
Dining (15)
Overview
  • Excellent42%
  • Very good37%
  • Average13%
  • Poor3%
  • Terrible5%
Travellers talk about
“free shuttle”(72 reviews)
“an early flight”(36 reviews)
“one night”(89 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,022)
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806 results
Traveller rating
322
294
111
31
48
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322
294
111
31
48
Show reviews that mention
All reviewsfree shuttlean early flightone nightan overnight staylate arrivalnext morningshuttle servicenice pool areashort staywake up callrental carhot tubbreakfast buffetcoffee makerplaya del carmenrestaurant stafftaxi
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1 - 5 of 806 reviews
Reviewed 4 days ago

After going through so many positive and negative reviews on this Courtyard I was pretty nervous before our recent stay. But, we'd stay all over again. We only stayed for one before moving on to our booked resort, but the beds were find even though...More

Thank dan b
Reviewed 1 week ago via mobile

Do not stay here - the staff are rude and not helpful. We had to talk to multiple people about the same issue as they kept saying they were looking into it and then would do other tasks while we were standing in front of...More

Thank jubaliez
Response from Adrian Ibarra P, General Manager at Courtyard By Marriott Cancun AirportResponded 1 week ago

Hello Mr. or Mrs.; Thank you very much for your time, unfortunately is difficult to understand your comment and the origin of your complaint if your don´t tell us what happen through your stay, you refers multiple people talked about your issue but would be...More

Reviewed 1 week ago

We usually stay at the lovely airport-convenient Marriott Courtyard Hotel en-route from Canada to Ajijic, Lake Chapala every year. Our recent experience was disappointing. The bathroom drain backed up spilling about an inch of foul smelling waste water on the bathroom floor. Maintenance was called...More

Thank DGL1
Response from Adrian Ibarra P, General Manager at Courtyard By Marriott Cancun AirportResponded 1 week ago

Dear guest good morning, First of all, thank you for your time, obviously I can tell you about your annoyance because of the score you gave us, unfortunately we do not always achieve that this kind of maintenance situations in the room arise during the...More

Reviewed 1 week ago

I used this hotel for the last night of the vacations, great choice. Hotel is very well maintained, has a nice and relax pool area with hammocks, just to relax from the rest of your vacations. Restaurant food is awesome and buffet breakfast is 5...More

Thank traveler_pr_usa
Response from Adrian Ibarra P, General Manager at Courtyard By Marriott Cancun AirportResponded 1 week ago

Thank you very much for your feedback!! We will waiting to serve you on your next trip. Best Regards

Reviewed 1 week ago

We are staying at the Marriot Courtyard in Cancun preparing for flights early tomorrow. We got a suite so our daughter could stay with us. She has the fold out sofa, while we have a king sized bed... Although it is not on the beach,...More

Thank Larry Y
Response from Adrian Ibarra P, General Manager at Courtyard By Marriott Cancun AirportResponded 1 week ago

Dear guest, Thank your very much for take the time to write about us, your comment really help us so we hope see you soon and give us the opportunity to meet you in person!! And give you the hand serving you as you deserve....More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$116 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Cancun
#29 Family Hotel in Cancun
#33 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Cancun
#29 Family Hotel in Cancun
#33 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (204)
Room & Suite (79)
Dining (15)
Pool & Beach (14)
Questions & Answers
Ask a question
glowgirlri
25 January 2018|
AnswerShow all 3 answers
Response from Adrian Ibarra P | Property representative |
Hi; restaurante is open from 6:00 a.m until 11:00 p.m. and have room service 24 hours.
1
Vote
belgiantraveller
31 December 2017|
AnswerShow all 2 answers
Response from Adrian Ibarra P | Property representative |
Hello; Restaurant opens at 06:00 a.m. for breakfast regards
1
Vote
Jason C
2 December 2017|
Answer
Response from Susan M |
Avant car rental is right across the highway. We’ve used them numerous times. No surprises or hidden fees. Wouldn’t dream of renting from anyone else.
0
Votes
Room Tips
"4th floor at the end of the hall"
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"Use it as a last night if you have an early departure. Shuttle runs every 30 minutes to/from airport."
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"Again, ask for a courtyard view room as the ones that face the front of the hotel catch the sewer smells"
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"The walls are thin, so if there are any groups staying in the hotel, ask to be away from them."
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