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Courtyard Cancun Airport

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#49 of 183 Hotels in Cancun
Certificate of Excellence
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810 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Pompano Beach, Florida
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 24 June 2015 via mobile

Perfect hotel if you have an early morning or late night flight out of Cancun. We stayed in Cancun at a beach resort and checked out at noon. Our beach hotel kept our luggage for us, and we went on a tour to swim with the dolphins. Ate a wonderful meal in Cancun and eventually arrived at the Marriott at... More 

Helpful?
Thank karen_ralph
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Karen_Raplh, It is really nice to have your review and learn that we have accomplished our goal. As an airport hotel it is our mission to be an Oasis to the passengers in transit. The shuttle service, the wifi and a pleasant and comfortable bed for a good night rest is exactly what our guests need to end a... More 

Lafayette, Indiana
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 June 2015 via mobile

Stayed here the night before we flew back home. Nothing special about it. The beds were uncomfortable and the pillows were hard. But when you're super tired it'll do. Seems like any hotel back in the U.S. Breakfast was good, but it's not included.

Helpful?
Thank Emunoz91
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Emunoz91 Thank you very much for your comments regarding your recent visit to our Courtyard by Marriott Cancun Hotel. Your input about the beds and pillows has been shared with our Housekeeping department for their attention. Please accept our apologies for any inconvenience. We are glad that the breakfast was enjoyed by you. Hopefully you will give us another... More 

Houston, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 June 2015

My travel companion and I stayed at the Courtyard by Marriott in Cancun for one night prior to returning to the USA. We had stayed at a resort in Playa del Carmen for several nights and wanted to be closer in to the airport for our departure. I can say that it was a real treat to stay at the... More 

Helpful?
Thank J M
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear J M, We are glad to learn of your pleasant stay at our Courtyard by Marriott Cancun. Our chef was very pleased with your comments about the food especially about the breakfast buffet. You are correct, the tipical Yucatecan dishes as well as the natural fresh products make it a tasty and great way to start your day and... More 

Monterey, California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 June 2015

Wife and I stayed overnight when transiting back to states after week in Cozumel. We arrived 5 hours before check in due to inclement weather cancelling our planned drive down the coast. Desk clerk was super getting us a room right away so we could dry off and relax. Hotel includes free shuttle that goes to airport every half hour... More 

Helpful?
Thank Ray B
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Ray B., I am really glad that we could accommodate you and your wife during the last night of your stay in this área and that your stay was a pleasant one. Thank you for sharing your experience about our facilities and the service. Our chef is very pleased that you had enjoyed the lime soup. It is a... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2015

Made final leg of 11 day trip stress-free and relaxing. Staff was great; airport shuttles ran frequently; room clean, spacious and comfortable; outdoor amenities plentiful, and had a great dinner. Having an exceptional dinner experience was an added bonus, as our primary reason for choosing this hotel was easy-access to the airport. Booking was simple through the 800 number, and... More 

Helpful?
Thank 226sandrau
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear 226 Sandra, We appreciate very much your letting us know of your satisfaction with our services. Being able to fulfill your expectations and having made the last night of your 11 days trip to this beautiful área an enjoyable one, has been very rewarding to all or us at the Coutyard by Marriott Cancun. We wish you the best... More 

Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 May 2015

Good place to stay in Cancun. Though not in Hotel Zone, but the location is still good. Close to Airport, and on Rt 307, makes it accessible to all the attractions. Free shuttle services to and from Airport makes it even better.

Helpful?
1 Thank Pank_kum_81
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Pank_Kum, Yes you are correct, we are not located at the Hotel zone but our location is an strategic one. Close to the airport but also accesible to the Riviera Maya and Tours around the área. We do also have a Beach Club at the OMNI Cancun Hotel and provide scheduled complimentary roundtrip to and from it. This is... More 

chihuahualuvers
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2015

My husband & I have stayed at this hotel on five different occasions, mainly because it's so close to the airport and offers free shuttle. It's a pretty hotel with lovely grounds, rooms are comfortable & clean. The Restaurant has indoor and outdoor seating and is open for breakfast, lunch & dinner. Prices are HIGH for what you get. The... More 

Helpful?
Thank chihuahualuvers
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Chihuahualuvers, It is with distress that I have learned of your disatisfaction on our waiting service. Please accept our most sincere apologies for your inconveniences. We have held a meeting with our restaurant staff and the Food and Beverage Leader, and have taken immediate actions to implement and improve our service around the pool área. On the other hand... More 

Norman, Oklahoma
2 reviews
Reviewed 27 May 2015

We stayed here one day before we ventured on to our resort for the week. I thought it would be a good idea to arrive a day early and get to our all inclusive around noon the next day and spend the time at the spa prior to getting into our room by 3:00. It worked out perfectly! Therefore, I... More 

Helpful?
Thank Dan S
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Joe, It was really nice to learn that we were able to be of service to you during an stressfull experience when you missed your flight upon the departure of Cancun. Needless to say Celso is very motivated and appreciates your nice comments of him being one of the nicest servers your have ever had. Thank you very much... More 

Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 May 2015 via mobile

Had to stay here because we missed our flight.. Great place... Nice gym.. Cool pool .. Great food and the waiter named celso was absolutely amazing!!!!! He was one of the nicest servers I have ever had. Thank you celso for giving us a great dinner. This hotel is a great place with a security guard at front so you... More 

Helpful?
Thank Joe S
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Joe S., It was very motivating to learn of your nice review regarding your stay at our Hotel. We are glad you enjoyed our facilites and the service of Celso. Needless to say he was very pleased that you found the dinner and his attention a very pleasant one,. We look forward to the pleasure of welcoming you back... More 

.Nyc
Level Contributor
116 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 May 2015

I usually travel a day earlier before checking in to my timeshare resort, and when I do, I always stay at the The Courtyard. There is a free shuttle service from the airport to the hotel which is great. While staying at the hotel, there is also a free shuttle that takes you to and from the Omni Hotel in... More 

Helpful?
1 Thank Tnt-people
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Tnt-people, It is very rewarding to all our Team to learn of your satisfaction with our services, facilities and food. Your taking the time to share your experience at our Courtyard Cancun is very much appreciated. Look forward to the pleasure of being of service to you in the next enjoyment of the timeshare you have on this beatufull... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $204 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cancun Airport staff and other travellers.
34 questions
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess it is all the same”
 of 5 bubbles CDM81, 16 Nov 2016 | Read review
“Book ahead of time to get better rates.”
 of 5 bubbles Eisosnane, 12 Nov 2016 | Read review
“ask for a room that overlooks the courtyard and pool”
 of 5 bubbles armywifepa, 3 Nov 2016 | Read review
“Get a room on the upper floors. Less noise.”
 of 5 bubbles BobbyDesab, 31 Jul 2016 | Read review
“Stay away from the patio view rooms, very noisy people close to the pool.”
 of 5 bubbles paulor364, 25 Jul 2016 | Read review
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