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Real Inn Cancun

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Traveller (473)
Room & Suite (177)
Dining (86)
Overview
  • Excellent35%
  • Very good39%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“lagoon side”(27 reviews)
“hotel zone”(43 reviews)
“nice pool”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
Filter reviews
315 results
Traveller rating
121
109
37
26
22
Traveller type
Time of year
LanguageEnglish
More languages
121
109
37
26
22
Show reviews that mention
All reviewslagoon sidehotel zonenice poolplaya langostabusiness hotelbus stopmodern hotelparty zonezona hoteleraice machinepool areaclose to downtownrestaurant staffroom servicerooms are largewalk in showerbuffet breakfast
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1 - 5 of 315 reviews
Reviewed 1 week ago via mobile

Stayed there for 4 nights in lagoon view master suite. Hotel - very clean; we have seen cleaning staff throughout the day and it reflects in appearance; they have a clean gym but no sauna. Room- very clean little smaller but the lagoon view is...More

Thank Pravbond
Reviewed 4 weeks ago via mobile

We stayed here for just one night on our way home but it was reasonably priced and perfect for the job. We had a lagoon side room which had a great view out of the full length window, was spacious,clean and had a very comfortable...More

Thank Chris P
Reviewed 4 weeks ago via mobile

I stood there for around 2 weeks and every night I asked for something in the menu, they would have different ingredients or dishes that they ‘just ran out of it’. And the service was so, sooooo slow. I asked for a cheese and turkey...More

1  Thank Rocio G
Reviewed 14 June 2018 via mobile

So much went wrong at the Real inn Cancun for me and my group I’ll have to summarize. Upon arrival one of our group was told they had no record of reservation, what ! They had a confirmation number. Service at the restaurant was consistently...More

Thank pcodallos
Reviewed 8 June 2018 via mobile

I was skeptical because of location, reviews and such an affordable price but for me everything was perfect. Ended checking in June 1st and some guests are rude and loud so maybe people need to check themselves since all I saw was smiles!

Thank Carlos R
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$75 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$75 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (473)
Room & Suite (177)
Dining (86)
Pool & Beach (86)
Amenities (30)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
872gloriaa
18 April 2018|
Answer
Response from Mario A | Reviewed this property |
theres car rentals next to the hotel and even the hotel can rent you a car. As far as the price not to sure how much it is but they are affordable. if you want to get a tour bus you can go to chedraui a big supermarket... More
1
Vote
Chuck N
24 July 2017|
Answer
Response from Matt C | Reviewed this property |
I don't think this hotel has suites. You can get TWO adjoining rooms, though. We only recommend this hotel to travelers with at least ONE spanish-fluent speaker in their group. This hotel is very poor at... More
0
Votes
wthunt90
24 April 2017|
AnswerShow all 4 answers
Response from AnnieB26 | Reviewed this property |
I am sure you can, the front desk is very helpful. Worst case scenario the doorman will get you a taxi within about 5 minutes. I can't remember exactly but I think a taxi from the hotel to the airport is around $30
1
Vote
Room Tips
"Ask a room with a view on the lagoon, this is just so gorgeous and relaxing"
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"Rooms facing the street should get noise-reduction glasses otherwise its a struggle for the night if you need..."
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"Lagoon side with balcony"
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"lake side is better"
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