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Real Inn Cancun

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Traveller (482)
Room & Suite (183)
Dining (86)
Overview
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Blvd Kukulan Km 5.5, Cancun 77507 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit hotel website
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Reviews (597)
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317 results
Traveller rating
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22
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LanguageEnglish
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121
111
37
26
22
Show reviews that mention
All reviews lagoon side hotel zone nice pool playa langosta business hotel bus stop modern hotel party zone pool area ice machine zona hotelera restaurant staff room service rooms are large walk in shower the main hotel buffet breakfast
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1 - 5 of 317 reviews
Reviewed 2 days ago via mobile

Located on the lagoon side in the Zona Hotelera, this hotel was exactly what I was looking for. The views were breathtaking. I liked that it wasn’t huge and the rooms and grounds were nice and clean. It’s bright and light. The room I had...More

Thank Tearoze
Response from Jordi V, Director General at Real Inn CancunResponded yesterday

Dear Tearoze, Thank you very much taking the time to write your review. We really appreciate your comments and observations and will definitely take them in consideration in our continual improvement program. Please accept our apology for any bad impression you experienced during your stay....More

Reviewed 16 August 2018 via mobile

I give this hotel 4 stars as it delivered on what I wanted: A budget stay Pros: very clean, they allowed early check-in when we arrived early morning, the view and overall vibe was really nice and friendly. Staff was courtesy and responsive to every...More

Thank Matt H
Response from Jordi V, Director General at Real Inn CancunResponded 3 September 2018

Dear Matt H , We sincerely appreciate the time invested on writing this review. We are glad to know that you enjoyed our hotel and services Thank you for your preference. Kind regards, Jordi Vidal General Manager

Reviewed 9 July 2018 via mobile

Stayed there for 4 nights in lagoon view master suite. Hotel - very clean; we have seen cleaning staff throughout the day and it reflects in appearance; they have a clean gym but no sauna. Room- very clean little smaller but the lagoon view is...More

Thank Pravbond
Response from Jordi V, Director General at Real Inn CancunResponded 3 September 2018

Dear Pravbond, We sincerely appreciate the time invested on writing this review. We are glad to know that you enjoyed our hotel and services Thank you for your preference. Kind regards, Jordi Vidal General Manager

Reviewed 20 June 2018 via mobile

We stayed here for just one night on our way home but it was reasonably priced and perfect for the job. We had a lagoon side room which had a great view out of the full length window, was spacious,clean and had a very comfortable...More

Thank Chris P
Response from Jordi V, Director General at Real Inn CancunResponded 3 September 2018

Dear Chris P, We sincerely appreciate the time invested on writing this review. We are glad to know that you enjoyed our hotel and services Thank you for your preference. Kind regards, Jordi Vidal General Manager

Reviewed 17 June 2018 via mobile

I stood there for around 2 weeks and every night I asked for something in the menu, they would have different ingredients or dishes that they ‘just ran out of it’. And the service was so, sooooo slow. I asked for a cheese and turkey...More

2  Thank Rocio G
Response from Jordi V, Director General at Real Inn CancunResponded 3 September 2018

Dear Rocio G, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to keep our service levels. We regret to know that we have not fulfilled...More

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About
Description
Hotel Amenities
HOTEL FEATURES
 
Hotel class
Contact Information
Hotel website
HOTEL STYLE
Room types
Suites, Non-Smoking Rooms
Number of rooms
160
PRICE RANGE
US$73 - US$177 (Based on Average Rates for a Standard Room)
Location
MexicoYucatan PeninsulaQuintana RooCancun
Photos
Traveller (482)
Room & Suite (183)
Dining (86)
Pool & Beach (85)
Amenities (30)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
872gloriaa
18 April 2018|
Answer
Response from Mario A | Reviewed this property |
theres car rentals next to the hotel and even the hotel can rent you a car. As far as the price not to sure how much it is but they are affordable. if you want to get a tour bus you can go to chedraui a big supermarket... More
1
Vote
Chuck N
24 July 2017|
Answer
Response from Matt C | Reviewed this property |
I don't think this hotel has suites. You can get TWO adjoining rooms, though. We only recommend this hotel to travelers with at least ONE spanish-fluent speaker in their group. This hotel is very poor at... More
0
Votes
Room Tips
"Ask a room with a view on the lagoon, this is just so gorgeous and relaxing"
Cassoulet74
22 May 2018
Read review
"Rooms facing the street should get noise-reduction glasses otherwise its a struggle for the night if you..."
SheLovesyou89
29 Mar 2018
Read review
"Lagoon side with balcony"
foodieinGR
3 Mar 2018
Read review
"lake side is better"
wendelinw2018
19 Feb 2018
Read review
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