The room is big and comfortable with a king size bed. Staff are rude and disinterested. Location is useful for ADO bus, but apart from that on a slightly dodgy highway. Overall wouldn’t go back. Takes about 15-20 mins to hotel zone. Confusing as the hotel has two receptions.
Very very good hotel with excellent staff. Very attentive. Filemon, Carlos, and Johan in the bar will take excellent care of you. There room was excellent, the pool area was amazing, and a 24 hr coffee shop is a great bonus.
an amazing hotel, super nice staff and very attentive. great breakfast options in the morning and a good food menu all around. filemon and raul are super sweet and are a real treat to be around! would gladly come again!
amazing hotel, amazing staff, they take care of everything you need! Filemon and Raul are amazing!!!! Good hotel perfect for your stay if you come to cancun. Good distance from clubs and beaches. Clean hotel, very covid safe, respectful and amazing!!!
My stay at the Urban Oasis was absolutely wonderful!! The staff was fantastic, always very helpful with a smile Filemon and Carlos the waiter was so helpful and always asked if we needed anything. The room was clean always..the food was fantastic!!..Breakfast was great and had a lot to choose from..We weren't far from places like walmart and the local corner stores. I will recommend the Urban Oasis to anyone!!
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