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Oh! The Urban Oasis

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Av. Tulum, Esq. Brisa S/N Col. Centro, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
13 people are viewing this hotel
Expedia.com
US$71
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Free cancellation until 17/02/22
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US$71
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Free cancellation until 17/02/22
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Trip.com
US$56
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Free cancellation until 16/02/22
Hotels.comUS$71
Agoda.comUS$71
Official SiteUS$168
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (870)
Room & Suite (168)
Pool & Beach (129)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Oh! The Urban Oasis
Updated 14/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 279 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
The Urban Experience Downtown Cancun Boutique Hotel
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Airport transportation
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
1509Reviews186Q+A89Room tips
Traveller rating
  • 1,080
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  • 80
  • 43
  • 61
Time of year
Traveller type
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Popular mentions
Yas wrote a review Sep 2021
3 contributions
Thank you for the hospitality ! It was such a great stay :) people are always so nice and willing to help. Especially Filemon Martinez always smiling and friendly. I highly recomend to disconnect from the craziness of life.
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Date of stay: September 2021
Location
Service
Sleep Quality
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Response from Customer Service, Director General at Oh! The Urban Oasis
Responded 3 weeks ago
Dear Guest, It is a pleasure to know that you enjoyed your vacations in our hotel and that you received a great service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them for their amazing job. It has been a pleasure to serve you and we hope to see you again soon. Kind regards, Alfredo García.
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Zainab Ahmed wrote a review Sep 2021
3 contributions
We were actually glad to have visited this hotel. Right in downtown with access to all stores right away when in need! Moises was our receptionist/ concierge and he was delightful and extremely helpful for all our needs. He went the extra mile to even ask for an early breakfast for us because we had our tours way before breakfast time. The rooms were regularly cleaned and hygiene was maintained. We never once complained for any issues. We just wished we had slippers though! Everyone at the hotel was helpful and extremely polite. If we had any questions Moises and other staff would just guide us right away to any place at any time. We highly recommend urban oasis!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Customer Service, Director General at Oh! The Urban Oasis
Responded 4 weeks ago
Dear Guest, Thank you very much for your kind and positive review. We are delighted you enjoyed our calm and relaxed atmosphere, our facilities, and the service we offer. We aim to create unforgettable experiences and our staff works hard to make every single one of our guests feel at home and make sure they have an amazing experience. We appreciate you recommending us and we hope to see you again soon. Kind regards, Alfredo García.
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Juliana wrote a review Sep 2021
Dublin, Ireland4 contributions
My staying at the hotel was so pleasant. They have excellent staff members, the kindest people I've met in Mexico. I need to mention Jose and Marco, who took care of us during breakfast, amazing customer service! And at night time, Filemon was the best looking after us during our drinks time by the pool. Beautiful place! I highly recommend it!
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: view to the lovely pool area
See more room tips
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Response from Customer Service, Director General at Oh! The Urban Oasis
Responded 15 Sep 2021
Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers. It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them on their amazing job. We hope to have the honor of welcoming you once again in the near future. Kind regards, Alfredo García.
Read more
Ermeson D wrote a review Sep 2021
Dublin, Ireland26 contributions3 helpful votes
Marco who work in the restaurante has a great customer servicié..He is friendly a nice person giving a please welcomed! The hotel is Nice and a Lots amendities around really a defoI the price is really good for the stay!!!!! defo will Back here
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Customer Service, Director General at Oh! The Urban Oasis
Responded 9 Sep 2021
Dear Guest, We greatly appreciate the special mention of those members of our team who helped make your stay an enjoyable one. We will of course congratulate him for his great work. Our staff works hard to create a great holiday experience for our guests to remember. We are delighted you enjoyed our calm and relaxing atmosphere, and are very happy that you had such a pleasant vacation. Kind regards, Alfredo García.
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cyril r wrote a review Aug 2021
1 contribution
The bartender file mon it just amazing , ever see that in my life , pay attention. It was a nice meet .the pool was spectacular, music , drink , it was a nice experience and I will come back for sure . Thank you
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Date of stay: August 2021Trip type: Travelled solo
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Response from Customer Service, Director General at Oh! The Urban Oasis
Responded 23 Aug 2021
Dear Guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate him on his amazing job. We hope to have the honor of welcoming you once again in the near future. Best regards, Alfredo García.
Read more
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PRICE RANGE
US$63 - US$101 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
58
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Frequently Asked Questions about Oh! The Urban Oasis
Which popular attractions are close to Oh! The Urban Oasis?
Nearby attractions include Cuncrawl (0.3 km), Ambarte Cancun (0.3 km), and Avenida Tulum (0.4 km).
What are some of the property amenities at Oh! The Urban Oasis?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Oh! The Urban Oasis?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Oh! The Urban Oasis?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Oh! The Urban Oasis?
Conveniently located restaurants include Peter's Restaurante, La Dolce Vita downtown, and Rino's Pizza Time.
Are there opportunities to exercise at Oh! The Urban Oasis?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Oh! The Urban Oasis have an airport shuttle?
Yes, Oh! The Urban Oasis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oh! The Urban Oasis?
Yes, dry cleaning and laundry service are offered to guests.
Does Oh! The Urban Oasis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Oh! The Urban Oasis?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Oh! The Urban Oasis?
Many travellers enjoy visiting Zona Arqueologica El Rey (10.2 km), Scorpion’s Temple (8.3 km), and Hacienda Mundaca (12.3 km).