The rooms were very spacious and comfortable. The staff was wonderfully helpful. Great amenities and just an amazing overall experience. Many delicious choices for food. They even made getting our Covid Tests to return easy. Yolanda who works in the Vacation Makers area was so helpful. She cheerfully made changes to our excursions because the rough seas caused our Parasailing excursion to be pushed back twice. Thanks to her persistence and knowledge we were still able to do the things that we wanted to. Sheila in reservations was very courteous and professional and helpful. Ulises was our host and he always recognized us and asked how we were doing . He did a great job of getting us dinner reservations for several nights. They all helped to make our stay more pleasant.
Cuidado con los taxis de los hoteles de puerto morelos, SON NEFASTOS, te cobrasn lo que quieren, tienen tarifas extremadamente altas y no dejan que otros taxistas entre a dar sus servicios. Si puedes contrata desde el aeropuerto tu taxi de regreso, te cobran de ida la tarifa normal y de regreso el 50% asi te sale mas barato. Trata tabmen de conectarte c on los taxistas que estan en el pueblo de puerto morelos y que son indepe3ndientes ellos te van a dar tarifas mas economicas y sin tanto abuso.
Hola de lujo para hacer todo lo que quieran. Súper imponente, con piscinas gigantes(aunque calientes.... ) una playa deliciosa y habitación increíble para veladas románticas en pareja con el ser amado. Sin duda, para ir.
Hotel extremamente completo, com uma ótima acomodação, comida de primeira qualidade, uma excelente infraestrutura, com várias piscina, saunas, boates, parques e fora a vista para a praia que é espetacular!
Overalls the staff, late night show,room service,were excellent.One of their bars open 24 hours.the location is about 30 minutes from the Airport.the food was delicious.BD Travel did a good job by coordinated our excursion as well as arriving and departing from the airport.