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Hacienda Chichen

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Traveller (552)
Room & Suite (260)
Dining (71)
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Overview
  • Excellent52%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“main building”(54 reviews)
“yaxkin spa”(13 reviews)
“the cottages”(15 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (783)
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562 results
Traveller rating
299
167
63
26
7
Traveller type
Time of year
LanguageEnglish
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299
167
63
26
7
Show reviews that mention
All reviewsmain buildingyaxkin spathe cottagesold churchshort walklarge poolbird watchingflora and faunalush gardensrocking chairsprivate entrancelocal guidefront porchunique experiencearchaeological siteearly in the morningcrowds arrive
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1 - 5 of 562 reviews
Reviewed 6 days ago

Our room was clean and quiet and the hotel service was top notch! We swam in the beautiful pool and the food was excellent! We loved listening to the morning bird songs. Hacienda Chichen arranged a tour of the ruins with an English speaking guide....More

Thank alprice2018
Reviewed 1 week ago via mobile

We stayed here for two nights and loved the surroundings so much. Beautifully landscaped park with a lot of birds and plants. The pool was really nice and the rooms were also very nice. Since there isn't really a town near the hotel you're sort...More

Thank Jelly B
Reviewed 10 May 2018

We loved this hotel built into the jungle and were fortunate to arrive early so we could use the wonderful and large pool (open also in the early morning). Great service was provided to us. Wonderful fitted area (all rooms and amenities). Great breakfast as...More

1  Thank haktus
Reviewed 28 April 2018 via mobile

Although a little expensive, I loved this hotel with a resort feel. Everyone was helpful and friendly. The food was pricey but delicious. The people who work there work hard to keep the property absolutely gorgeous. I felt like I was in a jungle and...More

2  Thank Rachael B
Reviewed 26 April 2018

I cannot say enough good things about Hacienda Chichen Resort and Yaxkin spa. From start to finish, it was simply wonderful. We received outstanding customer service during the booking process: they were incredibly helpful with the details of our stay. And the resort is just...More

1  Thank Kate S
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$128 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (552)
Room & Suite (260)
Dining (71)
Pool & Beach (52)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mrsjwash422
25 July 2017|
AnswerShow all 3 answers
Response from Hacienda_Chichen | Property representative |
It's a two-hour drive from Cancun airport approx.
0
Votes
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aceychasing
4 April 2017|
AnswerShow all 5 answers
Response from Judy G | Reviewed this property |
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
0
Votes
LuvsCaptiva
24 March 2016|
AnswerShow all 7 answers
Response from nancy r | Reviewed this property |
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
1
Vote
Room Tips
"Master suite great for a family of three"
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"All the rooms are individual cottage style, in the grounds."
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"Choose a room near the lobby."
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"Room are independent bungalows. They all seem to be equally good."
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