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Allegro Cozumel

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3,857 Reviews from our TripAdvisor Community

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Showing 3,277: English reviews
Toronto, Ontario, Canada
Reviewed 3 March 2012

I have been to several resorts over the past few years but nothing like this place . The staff was very polite and helpful the ,the entertainment was amazing the grounds were spotless the food was great but it was the staff that made the trip hands down the best spot yet and i look forward to going back again...

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Helpful?
Thank Nick K
Round Rock, Texas
Reviewed 2 March 2012

We have stayed at three different resorts on Cozumel, and this was are first visit to the Allegro. I was frequently annoyed at the bar service. I have never waited so long, or so often for a drink. I'm not a big drinker, but even getting a coke took forever. Other all inclusives have had self-service areas for soda's and...

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3Thank Joseph B
Carolina I, Assistant Manager at Allegro Cozumel, responded to this review

Dear Joseph B Warm greetings from Occidental Allegro Cozumel! Thank you for your comments and for your stay at Allegro Cozumel. I’m sorry to hear that we did not meet your expectations. Regarding our bar service, we do in fact have a self-service soda and water dispenser, which is located at the snack bar in an open area for our...

Minneapolis, Minnesota
Reviewed 2 March 2012

You must be looking at this resort because of the price compared to the other resorts. We did the same and chose to come here. Here is our take on it. Basically, you get what you pay for. Rooms: The rooms are fine, simple, and basic. Yes, the beds are hard as a rock. Ask for a pad and you...

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6Thank dmz789
Carolina I, Assistant Manager at Allegro Cozumel, responded to this review

Dear Dmz789 Thank you for taking the time to share your experience with other travelers. I am pleased to know that you found our staff accommodating. I am sorry, however, about the problems with the roof and the noise. In regards to the wild life, we hope you understand that this is common in the tropics, but we do have...

Fergus, Ontario, Canada
Reviewed 1 March 2012

Stunning beach location, beautiful clear sea, very clean. Hotel and rooms kept very well. Grounds very tidy and manicured, lovely trees, shrubs, flowers everywhere. Loved the great views of the sea. Staff went above and beyond to be helpful and courteous, they worked so hard, but always a smile and a few words for everyone. Food great, something for everyone....

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1Thank Sue E
bookitbaby14
Reviewed 1 March 2012

Location - It's at the south end of the Island so you are an $18 cab ride away from San Miguel if you intend to go there. Very close to Palancar reef though, if you intend on doing some diving - and they have a great dive shop on site. There is not much around the resort - you are...

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4Thank bookitbaby14
Toronto, Canada
Reviewed 1 March 2012

We stayed at the Allegro from Feb17 to Feb 24/12. This is a beautiful and clean resort. The staff are amazing and very friendly. Anyone who has had a problem or concern with their stay at this hotel, I feel it is safe to say they didn't bring it to the attention of the staff, as they go out of...

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1Thank Lori M
Barrie, Canada
Reviewed 29 February 2012

Sorry this review is a little late in coming....so I'll get right to it. We were there from Jan 25th to Feb 4th. From the moment we arrived in Cozumel, our vacation was everything we hoped it would be. It was our second time there but we brought along some friends for their first visit. As soon as we walked...

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6Thank Garden_Gal20
calgary, alberta
Reviewed 29 February 2012

We had an amazing time. We loved that the setup was villas as opposed to apartments. The hot tub close to the beach was a dream. Lots of honeymooning couples there. the entertainment was so much fun, felt like we were in the movie "dirty dancing". We loved it!

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1Thank world_observer_9
Saint Cloud, Minnesota
Reviewed 29 February 2012

Let me first start off by staying I was a little concerned about all of the reviews, but there is always those people that hard to please. Me and my wife are very easy going and can usually get past the little things. However from our first 15 min in this hotel we were not happy. When we first arrived...

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3Thank Sean N
Carolina I, Assistant Manager at Allegro Cozumel, responded to this review

Dear Sean N We are very concerned by your review, and saddened that we did not meet your complete satisfaction. Please accept our apologies for the delay at check-in. Please note that our normal check-in time is 3:00pm. We inform all guests about this, as well as tour operators. If we do have rooms available and ready before that time...

Stroud ont. Canada
Reviewed 26 February 2012

We 3 couples Booked for 2weeKs Feb.4th/17th arrived late at night & were met on our arrival by Friendly & efficient hotel staff check in was a Breeze,& management kept the Restaurant open for our late arrival.(Nice touch) We found our rooms with no diffiiculty, Luggage at the door.Two couples on ground Floor,one on upper level. We had a Monsoon...

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6Thank Eric C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $169 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Cozumel 3.5*
Number of rooms: 261
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#12 Spa Hotel in Cozumel
#12 Top resorts Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
355 questions
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Questions? Get answers from Allegro Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The resort is small enough that most are great-if you like night time quiet, ask not to be near the entertainment stage/disco”
 of 5 bubbles 66kem, 21 Mar 2017 | Read review
“Block 17 was great..faced the woods, easy walk to buffet and pool”
 of 5 bubbles jocelynz641, 20 Mar 2017 | Read review
“Ask for second floor - they have a palapa roof. Also, ask to be away from kids pool, disco if you want quiet”
 of 5 bubbles CathiC283, 20 Mar 2017 | Read review
“ground floor room.”
 of 5 bubbles sdang2017, 19 Mar 2017 | Read review
“Upper levels have less chance of Iguanas standing outside your door!”
 of 5 bubbles 608sadies, 18 Mar 2017 | Read review
5 of 5