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InterContinental Presidente Cozumel Resort Spa

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KM 6.5 Carretera A Chankanaab Col. Zona Hotelera sur, Cozumel 77600 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 28/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Presidente Cozumel Resort Spa
Updated 28/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 62 hotels in Cozumel
Location
Cleanliness
Service
Value
Travellers' Choice
With a relaxing ambience and exclusive amenities, Presidente InterContinental® Cozumel Resort & Spa, the only five-star luxury hotel in Cozumel and Virtuoso member, boasts elegant facilities and authentic restaurants. The natural beauty of Cozumel combined with the world-class service of InterContinental sets the resort apart as the perfect place to create unforgettable memories. Enjoy hands-on activities such as scuba diving and snorkeling, watch enchanting sunsets from our private white sand beach or unwind at Ikal spa. The Resort features 218 well-appointed guest rooms and suites, all thoughtfully designed to blend modern elements with classic Mexican accents. Guestrooms are equipped with a private terrace or balcony. Our beachfront rooms offer direct access to the beach and a private patio with an outdoor shower. Reef Suites and Presidential Suites are the perfect room category for those seeking to pamper themselves in an exclusive environment. Presidente InterContinental® Cozumel Resort & Spa is recognized for its unique culinary experiences, created to satisfy even the most discerning palates, in any of its four restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Poolside bar
Diving
Snorkelling
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available
2275Reviews219Q+A100Room tips
Traveller rating
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Popular mentions
Greg G wrote a review 4 Oct
2 contributions2 helpful votes
We just completed our 12th trip to the Presidente over the last 25 years. The staff was great as always, and the food was excellent in all four of the restaurants. the hotel took great care in providing masks, sanitizers, etc. and the entire staff wore masks the entire week we were there. Scuba Du remains a Class A dive operator and the snorkeling right off the beach is still quite good.
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Date of stay: October 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa
Responded 2 weeks ago
Dear Guest, Thank you kindly for thinking of us as an excellent hotel. We are very lucky to have guests visiting us for so many years. Glad COVID measurements went above and made you feel safe. Great your Presidente Cozumel experience was again memorable and joyful. See you very soon. Sincerely, P. Beaury General Manager.
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doug h wrote a review Feb 2021
Mesa, Arizona16 contributions18 helpful votes
Hotel's Favourite
We stayed here in Feb 2021. Our room was impressive. Our view of the ocean was breathtaking. Our room had a big tub that easily holds two people. Our bed was comfy and everything was immaculate. They took care of our COVID testing, and it only took about 5 minutes to have the test done on site. The Scuba Du dive shop is on site and does an amazing job. The restaurants are delicious and convenient. We used the hotels bikes to explore the city on a couple of days. We did 7 dive excursions. Best diving in the world. Great romantic getaway. Well priced. Great servicve.
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Date of stay: February 2021
Rooms
Cleanliness
Service
3 Helpful votes
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Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa
Responded 22 Feb 2021
Dear Guest, Hello from Cozumel Island. Thank you for sharing your comments of your stay at the Presidente InterContinental, we really appreciate knowing your experience and are grateful for considering our resort the best place to stay in the island. We are very happy to know you had an amazing time and your dive excursions were great. It was a pleasure to host you and look forward to welcome you back! Cordially, P. Beaury General Manager.
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zoozee wrote a review Sep 2021
So. Cal.14 contributions1 helpful vote
We stayed here to do the drift dive we heard so much about. The hotel has a lot to offer, from lovely pools, beautiful grounds, and big breakfast buffet spread. But the convenience of the dive off of its dock, together with the friendly and full-service dive shop, made our stay an exceptional one.
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Date of stay: August 2021
Value
Rooms
Service
1 Helpful vote
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Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa
Responded 2 weeks ago
Dear Guest, Thank you for staying with us and for sharing your comments. I am glad to know you really enjoyed an exceptional stay at our resort and had a nice experience scuba diving in Cozumel. We appreciate letting us know it was a perfect combo. It was a pleasure hosting you and we look forward to seeing you for another fantastic vacation. Cordially, P. Beaury General Manager.
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Margie S wrote a review Sep 2021
Justin, Texas3 contributions4 helpful votes
We have stayed at Secrets Aura in the past but lately have been disappointed in the food. About the same price as Secrets for us even though not all inclusive. And so much better! Good food, quiet laid back atmosphere, comfortable rooms with stellar housekeeping service. Best dive shop I’ve ever experienced. We will be back!
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa
Responded 2 weeks ago
Dear Guest, Thank you for visiting our Resort. We appreciate taking the time to leave your review and I am delighted to read that you enjoyed great housekeeping service, comfortable rooms and a quiet atmosphere. I am also pleased Scuba Du was the best dive shop experienced. Thank you for choosing us and I hope you will return soon! Warm regards, P. Beaury General Manager.
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TNTIII wrote a review Sep 2021
North Providence, Rhode Island668 contributions50 helpful votes
+1
Date of stay was August 27-September 3, 2021. Check-in was quick and friendly. Upon arrival we were each given a cold bottle of water. At check in we set up a time to have a complimentary Covid test 72 hours before departure. The test took about 10 minutes and we had the results in two hours. We were assigned to room 1509 on the top floor of the tower section. The room was very large with comfortable king bed; sofa, chairs and tables; an additional table and chairs for dining; bureau; walk-in closet with another bureau and a safe; a large balcony with table and chairs that afforded us amazing views of the water, the hotel grounds, beach, and beautiful sunsets; and, a huge bathroom which is separated from the living space by French doors and had a large, deep soaking tub (no jets) with a full window that looked out to the water, double sinks in a long vanity, a large walk-in shower, and separate water closet. On the vanity was a nice assortment of soaps, shampoo, cooling sunburn gel and even insect repellent. The room A/C was quiet and cold keeping the room very comfortable. In place of the Mimi bar was a small fridge stocked with 4 small water bottles, 2 beers, and 2 cokes which are all complimentary. The fridge is restocked daily. We were also given 2 or more large bottles of water daily. Maid service was excellent and usually twice a day. We did not have turn down service every night, but when we did, a little pamphlet with a Mayan legend was left on the bed. We did not have complimentary robes or slippers and that is probably due to Covid. We really did not miss any of these things and appreciated the complimentary beverages much more. The breakfast buffet is plentiful with nice variety. They have gluten free bread and crackers and you just have to ask for them. Food, service and views at breakfast are outstanding! We ate in 3 of the 4 restaurants for lunch and dinner and all meals were delicious, beautifully presented, and service was excellent. Drinks and variety of wine also were excellent. There were plenty of GF options. We especially loved the Caribeno Restaurant which is right on the water and where breakfast is served. There was a wonderful guitar player at the dinner service and he played quiet, relaxing music. It was just lovely dining there. The snorkeling was great and even better than the last time we stayed here. On the second day snorkeling we saw an octopus! We have stayed at many hotels, resorts and condos in Cozumel the past 25 years and the Presidente has the best snorkeling by far. In-house dive op Scuba Du is very convenient, has nice boats and is very safety conscience. Highly recommend them. Regarding Covid precautions—Everyone working at the Presidente had masks on at all times and there were signs in many locations advising when guests needed to wear them as well. There were plenty of locations throughout the hotel with hand sanitizer and masks, so there was no reason not to follow the rules. Many times we saw guests walking through the hotel lobby or getting on an elevator not wearing a mask which we found to be disrespectful to those working at the hotel. It is such a simple request to insure the health and safety of the hotel staff. The hotel was at very low occupancy. There were many days that we were the only ones on the beach at the south end of the hotel, and not many people on the middle beach or north beach. The day before we left, there was work being done on the south beach to add more sand. And, while the hotel is showing it’s age a little, to us, it is still the best on the island. The rooms, service, drinks and food are a step above all the other places we have stayed, and we love the location. We look forward to returning.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: Recommend third or fourth floor of the tower section for beautiful views of the water hotel...
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1 Helpful vote
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Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa
Responded 2 weeks ago
Dear Guest, Hello from sunny Cozumel. We appreciate taking the time to review your recent stay at Presidente InterContinental Cozumel. Thank you for choosing us for your destination and are grateful for sharing with us your splendid memories and wonderful comments on the room, facilities and food options. It is great to know we are still the best, we will keep up the good work! Hope we have soon the pleasure to host you! Cordially, P. Beaury General Manager.
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PRICE RANGE
US$212 - US$479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental cozumel hotel cozumel, presidente intercontinental cozumel resort and spa, intercontinental cozumel, el presidente cozumel, cozumel presidente
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
218
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Frequently Asked Questions about InterContinental Presidente Cozumel Resort Spa
Which popular attractions are close to InterContinental Presidente Cozumel Resort Spa?
Nearby attractions include Cozumel Bar Hop (4.5 km), Sergio's Silver from Taxco (6.2 km), and The Amazing Cozumel Race (5.9 km).
What are some of the property amenities at InterContinental Presidente Cozumel Resort Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Presidente Cozumel Resort Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Presidente Cozumel Resort Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Presidente Cozumel Resort Spa?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Presidente Cozumel Resort Spa?
Conveniently located restaurants include CRAZY KING Burrito, Three Amigos, and Caribe Burger & Grill.
Are there opportunities to exercise at InterContinental Presidente Cozumel Resort Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at InterContinental Presidente Cozumel Resort Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Presidente Cozumel Resort Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Presidente Cozumel Resort Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to InterContinental Presidente Cozumel Resort Spa?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (5.4 km).