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Cozumel Palace

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3,536 Reviews from our TripAdvisor Community

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Showing 3,378: English reviews
Harrisburg, Pennsylvania
Reviewed 27 August 2013

Cozumel Palace is THE place to stay. Loved staying at the former Hotel there but this far exceeds that in every way. Everything you need is yours for the asking. Always look forward to arriving to big smiles, kind words and hugs at the door from Abraham. He has carried my dive bag after a long day of diving without...

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4Thank ginger1050
Altoona, Pennsylvania
Reviewed 26 August 2013

My husband and I traveled to the Cozumel Palace in August of 2013 for our honeymoon. This resort is hands down as good as it gets. The reviews and ratings on trip advisor do not lie. This was our first time to Mexico and we loved our time spent at the Cozumel Palace so much that we are booking again...

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3Thank mrs_ljohnson
Boston, Massachusetts
Reviewed 26 August 2013 via mobile

Great place to stay! Came with our 2 kids ages 7 and 10 and we all had a blast. Stayed in a perfect loft suite. Loved the snorkeling right from the dock. Stingray swim with points was great! Food was fine - get the quesedillas or nachos by the pool. Warm service. Kids loved the omelette guy. Tiny kids club...

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1Thank Rebecca07476
st. louis missouri
Reviewed 25 August 2013 via mobile

Everything about this hotel is 5 star, but everyone already knows that. What I would like to mention is the CALIBER and QUALITY of the staff especially ABRAHAM and Pascual at the door. Abraham always remember s us and has smiles and hugs all the time. And Pascual gives us tips on fun places to go. They are adorable and...

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2Thank kim-n-tom
San Jose, California
Reviewed 24 August 2013

Ahhhhh..... the Cozumel Palace. Our home away from home. After visiting the beautiful Island of Cozumel 5 times I am finally writing a review because of my fabulous experience at the Palace this past August. I have been to the Palace 3 time before, and those times were equally as wonderful. However I had such a GREAT time this month...

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5Thank MelissaMaxine
Lawrenceville, Georgia, United States
Reviewed 24 August 2013

Let me start off by saying this is one of my favorite hotels on Cozumel Island, great location, great staff, and everything else you need for a relaxing vacation. Just don't rent a car from the car rental in the hotel, more on that later. From the moment you walk in you are treated as royalty, just don't forget your...

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4Thank Bernd R
Dallas, Texas
Reviewed 21 August 2013

WOW! We had an awesome 8 days!! So sorry, but I don't have the time to write about how great this resort truly is for families! School starting!! So, quick review...amazing food, amazing service, exceptionally clean rooms and facilities, staff/service! Bracelet Making; Snorkeling; Volleyball; Silly games. Plus the resort credit to enjoy stingray swims, chocolate lessons, and dolphin swims! Fun,...

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Thank FourFunFamily
San Diego, California
Reviewed 20 August 2013

As we pulled up in a taxi van and I was trying to help the driver to get our bags out of the cab, the bell boy from Palace gently stopped me from doing that and said "Sir, your work stops NOW. Your are on a vacation!". I thought it was very nice and that the bell boy just wanted...

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5Thank Alex P
Temecula, California
Reviewed 19 August 2013

We had a great family vacation at Cozumel Palace and can't wait to go back. The snorkeling right off the deck at the resort was nearly the best we experienced on the island. We loved the super friendly activities staff (Josue, Gabriel, Roger, and Daniel) and enjoyed being pampered by the most attentive staff imaginable. The excursions planned by the...

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2Thank EFisher2013
Vidor texas
Reviewed 19 August 2013

Just returned from a wonderful relaxing week in Cozumel at the Palace resort. We keep returning there because the service is amazing. The entire staff is wonderful and accomodating for every one of your needs. We had family pics made and they were great. Gloria, Jesus and Edwardo were so much fun and helpful. The waitstaff is so fast and...

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Thank Divingyorkmom

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $472 - $942 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#1 Top resorts Hotel in Cozumel
#1 Spa Hotel in Cozumel
#1 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
305 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all face the ocean .”
 of 5 bubbles 292bonnieb, 20 Feb 2017 | Read review
“Rooms all face the ocean which is a bonus!”
 of 5 bubbles kimwJ2757BO, 20 Feb 2017 | Read review
“All the rooms have ocean view, steps from the water”
 of 5 bubbles Worldtravel8437, 15 Feb 2017 | Read review
“All are great, floors 3-5 have the best views”
 of 5 bubbles cheryllynnl2015, 8 Feb 2017 | Read review
“Rooms at the ends of the building tend to be quieter but none are noisy.”
 of 5 bubbles 680kelly, 1 Feb 2017 | Read review
5 of 5