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29/10/2017 30/10/2017
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    Cozumel Palace

    Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
    +1 800-635-1836
    Hotel website
    Lowest prices for your stay
    29/10/2017 30/10/2017
     16 people are viewing this hotel
    SAVE US$59
    Traveller (3761)
    Room & Suite (934)
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (269 reviews)
    “aqua safari” (190 reviews)
    “loft suite” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
    29 Oct30 Oct
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,747)
    There are newer reviews for Cozumel Palace
    See the most recent reviews
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    1,541 - 1,545 of 3,568 reviews

    Reviewed 1 January 2014

    To begin with, when I called to make my reservations for Christmas, they tried to tell me my membership didn't allow me to book over Christmas. It took about three weeks of arguing emails and phone calls with a manager plus having to send my...More

    7  Thank bbwl
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 21 January 2014

    Dear bbwl Thank you so much for staying at Cozumel Palace, for your comments and for taking the time to share them through Tripadvisor, your straight forward observations are greatly appreciated, as feedback is of extreme importance for Cozumel Palace and Palace Resorts. Please accept...More

    Reviewed 30 December 2013

    Let me just start off by saying...I can never say enough about the staff to give them due credit! From the second we walked in the door they got busy making my family happy every second of every day! It is a smaller resort, which...More

    3  Thank T'Mara P
    Reviewed 30 December 2013

    We came to Cozumel strictly to dive and choose the Palace after reading reviews on TripAdvisor. I came across one review that said the entire resort was a non-ending party, which is far from what we experienced. We were one of the youngest couples there...More

    3  Thank Brandy A
    Reviewed 30 December 2013

    We are back from 2 weeks at the Cozumel Palace and for the most part we have good things to say about the property. The food was mostly quite good. The most notable exception to that was the "Chef's Special Dinner" which was terrible! The...More

    1  Thank bkpixLV
    Reviewed 30 December 2013

    This hotel was fantastic! Good food (comparatively of course), great attentive staff, and wonderful pool atmosphere. Only a couple of gripes. The afternoon activities and their directors are a bit over the top, the beach is nonexistent on the premises, and it takes a while...More

    1  Thank Russ W
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • US$310 - US$677 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Cozumel
    • #2 Spa Hotel in Cozumel
    • #2 Luxury Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 169
    • Reservation Options
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    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Cozumel Palace Hotel Cozumel ,
    • Palace Hotel Cozumel ,
    • Plaza Las Glorias Cozumel ,
    • Palace Cozumel ,
    • Cozumel Palace Resort
    Add Photo Photos
    Traveller (3761)
    Room & Suite (934)
    Pool & Beach (638)
    Dining (375)
    Hotel & Grounds (1953)
    Bathroom (37)
    Business Centre & Event Rooms (16)
    Family and Play Areas (13)
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    3.00 km away
    Scuba Club Cozumel
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    .40 km away
    Presidente Inter-Continental Cozumel Resort & Spa
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    4.87 km away
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    16 October 2017|
    Response from Haden L | Reviewed this property |
    There are two of them, both are located on the fifth floor. One is on the North end and the other is on the South end. The one on the South end is the best! Sorry, I can't find the photos!
    Room Tips
    "All the rooms look out at the ocean so you can't go wrong."
    Read review
    "All rooms face the ocean. Higher up has better views, but costs more."
    Read review
    "Any suites facing the ocean (which I believe are most rooms!)"
    Read review
    "Incredible customer service. The staff go above and beyond to ensure you have a wonderful vacation."
    Read review
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