We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cozumel Palace

    Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
    +1 800-635-1836
    Hotel website
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
     16 people are viewing this hotel
    US$467
    US$408
    SAVE US$59
    US$467
    US$467
    Traveller (3761)
    Room & Suite (934)
    Storyboard
    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (269 reviews)
    “aqua safari” (190 reviews)
    “loft suite” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$408
      View Deal
    • Check booking site for details
      US$467
      View Deal
    • Check booking site for details
      US$467
      View Deal
    View all 26 deals
    Write a Review
    Reviews (3,747)
    There are newer reviews for Cozumel Palace
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,541 - 1,545 of 3,568 reviews

    Reviewed 1 January 2014

    To begin with, when I called to make my reservations for Christmas, they tried to tell me my membership didn't allow me to book over Christmas. It took about three weeks of arguing emails and phone calls with a manager plus having to send my...More

    7  Thank bbwl
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 21 January 2014

    Dear bbwl Thank you so much for staying at Cozumel Palace, for your comments and for taking the time to share them through Tripadvisor, your straight forward observations are greatly appreciated, as feedback is of extreme importance for Cozumel Palace and Palace Resorts. Please accept...More

    Reviewed 30 December 2013

    Let me just start off by saying...I can never say enough about the staff to give them due credit! From the second we walked in the door they got busy making my family happy every second of every day! It is a smaller resort, which...More

    3  Thank T'Mara P
    Reviewed 30 December 2013

    We came to Cozumel strictly to dive and choose the Palace after reading reviews on TripAdvisor. I came across one review that said the entire resort was a non-ending party, which is far from what we experienced. We were one of the youngest couples there...More

    3  Thank Brandy A
    Reviewed 30 December 2013

    We are back from 2 weeks at the Cozumel Palace and for the most part we have good things to say about the property. The food was mostly quite good. The most notable exception to that was the "Chef's Special Dinner" which was terrible! The...More

    1  Thank bkpixLV
    Reviewed 30 December 2013

    This hotel was fantastic! Good food (comparatively of course), great attentive staff, and wonderful pool atmosphere. Only a couple of gripes. The afternoon activities and their directors are a bit over the top, the beach is nonexistent on the premises, and it takes a while...More

    1  Thank Russ W
    Hotel Cozumel and Resort
    1,792 reviews
    #27 of 52 hotels in Cozumel
     
    Casita de Maya
    335 reviews
    #9 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,768 reviews
    #4 of 52 hotels in Cozumel
     
    Scuba Club Cozumel
    603 reviews
    #12 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$310 - US$677 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Cozumel
    • #2 Spa Hotel in Cozumel
    • #2 Luxury Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Priceline, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Cozumel Palace Hotel Cozumel ,
    • Palace Hotel Cozumel ,
    • Plaza Las Glorias Cozumel ,
    • Palace Cozumel ,
    • Cozumel Palace Resort
    Add Photo Photos
    Traveller (3761)
    Room & Suite (934)
    Pool & Beach (638)
    Dining (375)
    Hotel & Grounds (1953)
    Bathroom (37)
    Business Centre & Event Rooms (16)
    Family and Play Areas (13)
    Nearby
    Hotel Cozumel and Resort
    1,792 reviews
    .52 km away
     
    Casita de Maya
    335 reviews
    3.00 km away
     
    Scuba Club Cozumel
    603 reviews
    .40 km away
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,768 reviews
    4.87 km away
     
    Nearby Restaurants
    Rolandi's
    660 reviews
    .30 km away
    Jimmy Buffett's Margaritaville
    1,167 reviews
    .32 km away
    Taco y Tequila Cozumel
    116 reviews
    .62 km away
    Jeanie's
    425 reviews
    .36 km away
    Nearby Attractions
    Dolphinaris Cozumel
    1,397 reviews
    .17 km away
    Mayaluum
    11 reviews
    .54 km away
    The Original Salsa and Salsa
    1,952 reviews
    .53 km away
    Chichi Charters
    499 reviews
    .13 km away
    Ask a question
    Questions & Answers
    luvtoshell
    16 October 2017|
    Answer
    Response from Haden L | Reviewed this property |
    There are two of them, both are located on the fifth floor. One is on the North end and the other is on the South end. The one on the South end is the best! Sorry, I can't find the photos!
    0
    Votes
    Room Tips
    "All the rooms look out at the ocean so you can't go wrong."
    Read review
    "All rooms face the ocean. Higher up has better views, but costs more."
    Read review
    "Any suites facing the ocean (which I believe are most rooms!)"
    Read review
    "Incredible customer service. The staff go above and beyond to ensure you have a wonderful vacation."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing