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The rooms are beautifully appointed as is the whole facility. The attention to keeping things clean and sparkling is very noticeable - which represents the high level of service you will receive here. The pool area is outstanding with different areas to afford whatever mood...More
We just got back yesterday. I hated leaving. I left feeling like the entire staff were friends of mine. I will probably not spell the names correctly but I hope the staff get the proper recognition. Wilma greeting us at the door for breakfast and...More
We decided on Cozumel Palace after reading several excellent reviews, and I am ecstatic to be able to write one of my own. I was blown away by the service first and foremost, followed closely by the accommodation and the food. My boyfriend and I...More
I spent 5 days at the Palace in January of 2013 and had the most incredible experience. Friendly staff, beautiful views from the room and pool deck, great drinks, and surprisingly good food. It was an incredible experience and I would encourage anyone to stay...More
We came to cozumel palace for a little R&R and this was a great resort for this! The resort is smaller and during the week they were only at 40% capacity so the amount of attention from the staff was unbelievable. The pool bar staff...More
No beach, sadly. There is one at Playa Del Carmen. I took a Ferry there one day. $18 round trip , took 45 minutes. Their resort is beautiful, but I felt the service was better in Cozumel. Not bad, but Cozumel service is... More
No beach, sadly. There is one at Playa Del Carmen. I took a Ferry there one day. $18 round trip , took 45 minutes. Their resort is beautiful, but I felt the service was better in Cozumel. Not bad, but Cozumel service is outstanding. You can snorkel in front of hotel, I am a diver so i did not. Resort credits can be used towards spa and diving.