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Cozumel Palace

CancelonUS$300*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$584*
US$300*
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US$584*
US$584*
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3,635 Reviews from our TripAdvisor Community

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Showing 3,469: English reviews
Bloomingdale, nj
Reviewed 23 May 2013

I have been in other Palace Resorts, but this one was really special. Besides fantastic service that goes above and beyond to make you feel special, location of the hotel to the airport, shopping malls and snorkeling area right in the back of the hotel was great. Every morning I would get my snorkeling gear and go for a swim...

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Helpful?
Thank Ela Z
Glendora, California
Reviewed 23 May 2013

My husband and his co-workers planned this trip, I was a little hesitant because of the violence in Mexico. I was impressed at how close its location is to the airport & ferry. Walking distance to shopping. Upon arrival we were offered a drink and the aroma of the lobby was AMAZING! The lobby had a great sitting area &...

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1Thank Superchica2013
Eden Prairie, Minnesota
Reviewed 22 May 2013

From beginning to end was the best. Did the upgrade with the resort credits! Totally worth it, 11% tax- I think we paid 55$. We went from city view to balcony with the hot tub. The hot tub was nice, we used almost every night. More than enough room- Hubby is 250#, 6.3 and I’m 175# 5’10. Changed rooms after...

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Thank Ann A
Louisville, Colorado
Reviewed 22 May 2013

Palace Resorts did themselves a huge favor by selecting Aqua Safari to return to the resort. The resort staff was fantastic, and the food was always the highest quality. One thing to remember with the all inclusive drinks is that just because the default selection may be of lower quality doesn't mean you can't ask for, and receive what you...

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Thank Kyle G
Birmingham, United Kingdom
Reviewed 21 May 2013

We were impressed by the resort itself. The food was great, staff very friendly and always attentive, requests attended to very fast and always with a smile. Safety was great, never felt insecure and felt very comfortable at all times. The diving was amazing and very much worth it with the resort credits. One thing that we would like to...

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3Thank clairefroggy
Chicago, Illinois
Reviewed 21 May 2013

We stayed for a week at Cozumel Palace and every moment there was amazing. We were able to do our scuba diving open water certifcation dives right at the resort with Aqua Safari onsite there. Our certification instructor Gabriel did a fantastic job helping us ensure we were properly prepared to move from beginners to making our first official certified...

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1Thank Terrance P
Chicago, Illinois
Reviewed 21 May 2013

We have been to Cozumel on several occasions and without a doubt this place is the best in terms of the Staff, Amenities, Location and Food. The staff is friendly, caring, honest and willing to go to out of their way to make your stay a happy one. I can only tell you they were OUTSTANDING! The pool is fantastic,...

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1Thank Dave D
Vancouver, Washington
Reviewed 20 May 2013

We stayed at the Cozumel Palace and everything about it was fantastic. The staff and service, from the moment your taxi pulls up, are above and beyond. The rooms, pool and facilities are superb and the restaurants are excellent too (the only one we didn't get a chance to try was the Asian place.) The resort had a room credit...

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Thank Crawlf
Lake Charles, Louisiana
Reviewed 20 May 2013

Stayed all over the island and have to admit that this is the only place that I can eat the food on the all inclusive. The staff is always attentive and there are not any merchants peddling things, like some of the other resorts. When you throw in the resort credits, it makes the higher price worth it, since massages,...

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Thank Seahorsedeepblue
Toronto, Canada
Reviewed 19 May 2013

I am just coming back from a one-week vacation with my family. At first glance, the place seemed to be too small compared to other Palace resorts. Our last vacation was at Moon Palace and perhaps that set a different expectation, but after a day or so, we found out that this was a great place to meet people and...

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Thank Saeed Z

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $413 - $908 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Top resorts Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
341 questions
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Questions? Get answers from Cozumel Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ocean side not ocean view”
LorrieM675, 20 May 2017 | Read review
“Ask for a quiet room away from ice machines”
smrtcar, 19 May 2017 | Read review
“All views are ocean views.”
rlwjenkins, 17 May 2017 | Read review
“If you want quiet at night ask for a room on the north side of the hotel. The entertainment near the pool can be loud until about 10:30”
Bill_U8, 16 May 2017 | Read review
“Higher is better ... as far away from the pool area as possible if you want quiet.”
kristainco, 16 May 2017 | Read review
5 of 5
Cancelon
US$300* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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