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Hotel El Cozumeleno Beach Resort

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Playa Santa Pilar Km 4.5 Zona Hotelera Norte, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Booking.com
US$107
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Free cancellation until 17/12/21
Trip.com
US$84
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Free cancellation until 15/12/21
Hotels.comUS$102
PricelineUS$114
ElCozumeleno BeachUS$150
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (5402)
360
Panoramas (26)
Room & Suite (1288)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 20/12/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/12/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 62 hotels in Cozumel
Location
Cleanliness
Service
Value
El Cozumeleño Beach Resort, ideally located on Cozumel Island, directly on the white sand beaches and facing the Caribbean Sea, just minutes north of the town of San Miguel. The location makes this property the ideal choice for vacationers seeking the finest in resort accommodations. Our guests are amazed at how large the rooms are and of the romantic sunsets they can enjoy from their room’s private balcony. In addition, this elegant but cozy Hotel, puts at your disposal everything you need for your meetings and conventions, with a capacity to offer exclusive service to up to 500 people. We pride that our standard of food service and entertainment is of the highest quality. At El Cozumeleño’s in house Water Sports Office guests are able to book a wide variety of fun escapades that range from snorkeling, diving, fishing or even a relaxing Sunset Cruise and depart directly from the Hotel’s very large pier.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Street parking
Public wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Diving
Game room
Mini golf
Snorkelling
Water sport equipment rentals
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Patio
Table tennis
Board games / puzzles
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Sofa bed
Complimentary toiletries
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Spanish
6784Reviews480Q+A100Room tips
Traveller rating
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Popular mentions
pizza1_12 wrote a review 19 Oct
Houston, Texas6 contributions
+1
The hotel is located right on the water with gorgeous views from the balcony rooms. The rooms, grounds, pools and beach areas are cleaned and well kept daily. The staff all work so hard all day long and the service they give is excellent! We had a great time joking with all of them! The food is pretty good, the fine dining restaurant is a step up. The hotel rooms are dated but that did not bother us. We would start our days under the beach palapas all the while our awesome servers are bringing us drinks and food, looking out at the beautiful sea. The water is crystal clear with array of beautiful blues. Snorkeling you will see many beautiful fish. Afternoons we would retreat to the beautiful pool areas. Take a a walk on the beach and explore too. It is a paradise for sure, we will return! It was sad to say goodbye to all our amigos that made our stay so special, Gabriel, Jesus, Carlos, Santiago, Yaneth, Manuel, Angelica, Oscar & Fredrico and all were the BEST! Also, get a massage, excellent!! Until we meet again amigos, Viva ala Mexico♥ CAWAMA!!!!
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: Oceanview Balcony Rooms
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Jimena wrote a review 15 Oct
Mexico City, Mexico4 contributions2 helpful votes
The first unpleasant thing is the check in, despite there was only one person before us, it took us 40 minutes to check in, when you finally manage to do it, before giving you the room they charge you an environmental tax also then they make you an withholding of 150 usd regardless of the environmental tax, the rooms are old and have no maintenance, everything smells musty, the pools dirty, the staff that washes the floors throws the water into the pools full of bird poop, garbage and crumbs, the People who work in the hotel are very rude in general, after the food, although it does not taste bad, the ingredients of the food are very low quality and it shows, the menu is misleading since they say they have arugula salad and only have normal lettuce of bad quality, the cheese is greasy and artificial, even the food in the "gourmet" restaurant is of poor quality, the conclusion is that in the end paying the same you can stay in a hotel of more high quality.
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Date of stay: October 2021Trip type: Travelled as a couple
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2leonardstx wrote a review 3 Oct
Pearland, Texas2 contributions1 helpful vote
I meant to write this when we got back but anyhow here it is now! This was a last minute impromptu vacation. There was 7 of us who just needed to be in Mexico on the beach. After booking, I was a little worried because of some of the reviews. I, too, had been to this resort before many years ago and some of the reviews written made me rethink my decision. We were there 4 days and thoroughly enjoyed ourselves. 1. The hotel definitely needs updated and the AC needs to be fixed. 2. The staff were amazing, very friendly and very accommodating. 3. The food is typical resort food, remember you aren't going to a 5 star hotel or restaurant, set your expectations accordingly! 4. The travel industry has suffered since January 2020, give them a break. They are struggling trying to fill their hotels and trying to get food and supplies. if you paid a cheap price, set your expectations accordingly. Will I go back to this hotel? Probably not, but I got exactly what I paid for, a great time, acceptable food, a beautiful beach and nice people! If you are on the fence about going, go and remember treat people the way you want to be treated Thank you El Coz for a great time over the years
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Date of stay: September 2021Trip type: Travelled with friends
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JaneyandBlake wrote a review 1 Oct
Arlington, Texas6 contributions30 helpful votes
The reasons we keep coming back to El Cozumeleno (30 times) are because the staff bust their butts to please their guests, (TIP THEM!) the hotel is right on the water offering incredible views, everything is centrally located from your room to the bars to the beach to the pools and the snorkeling is fantastic. You are literally swimming in a well stocked aquarium ten feet from shore. But I can understand why people post negative reviews: The air conditioner temp controls can not be lowered. We were given a fan but still not cold enough. The balcony door was hard to close and the closet door fell off it's runners. And a bunch of other little things. It's like a homeowner who is trying to sell his house so he doesn't put any more money into it. But I can forgive that because of Covid and low hotel occupancy. When El Cozumeleno gets busy again, I would expect repairs to be made. The foods OK. Not great but we could always can find something we like. But the staff make the place. Everyone deserves mention but special shoutouts to Martha, Roberto, Santiago, Antonio, Yaneth and Oscar. Like I said, I can understand the negative reviews but if you come with the right attitude, you'll love it.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: 4th floor and above.
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Claire C wrote a review Sep 2021
2 contributions1 helpful vote
I stayed at El Cozumeleño for my Ironman 70.3 race and had a lovely experience. The amenities are fabulous, the view from the rooms is unbeatable, and the staff is fantastic. Specifically, Brian and David in the entertainment department were great facilitators of fun, and William and Rodrigo, members of the wait staff, made me feel very taken care of with regard to my food allergies. I will definitely come back soon and recommend it to my friends!
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Date of stay: September 2021Trip type: Travelled solo
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PRICE RANGE
US$111 - US$1,333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el cozumeleno beach hotel cozumel, el cozumeleno beach resort, el cozumeleno beach cozumel, el cozumeleno cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
251
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Frequently Asked Questions about Hotel El Cozumeleño Beach Resort
Which popular attractions are close to Hotel El Cozumeleño Beach Resort?
Nearby attractions include Cozumel Bar Hop (6.7 km), Sergio's Silver from Taxco (5.1 km), and The Amazing Cozumel Race (5.4 km).
What are some of the property amenities at Hotel El Cozumeleño Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel El Cozumeleño Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel El Cozumeleño Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel El Cozumeleño Beach Resort?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel El Cozumeleño Beach Resort?
Conveniently located restaurants include CRAZY KING Burrito, Caribe Burger & Grill, and Diego's.
Are there opportunities to exercise at Hotel El Cozumeleño Beach Resort?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are any cleaning services offered at Hotel El Cozumeleño Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel El Cozumeleño Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel El Cozumeleño Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel El Cozumeleño Beach Resort?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (5.9 km).