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Casa del Mar Cozumel Hotel & Dive Resort

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481 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Mississauga, Canada
Reviewed 27 August 2013

I've been coming to Casa Del Mar for the past 5 years for the month of August. The staff are super friendly and very helpful. They are very accomodating. I've even had the hotel staff say hi to me at Chedraui or in town. The diving is super close. I look forward to returning next year! Though it is a...

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Helpful?
2Thank Kevin W
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Kevin, Thank you for sharing your comment and your experience in our property, your second home. We are very happy to know that you enjoyed your stay and our service provided. We look forward to seeing you in the next year. We would like to invite you also to keep in touch with us through Facebook, you can find...

Austin, Texas
Reviewed 23 August 2013

Spent 5 nights in this hotel and found the service very good, the people very friendly and helpful, and the rooms and grounds very clean and well-kept. Stayed on the 3rd floor of the main building, but they have other accommodations on grounds (see photos). Was with dive group using operation directly across street (accessed by bridge over road). Food...

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Helpful?
Thank Art G
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest, First of all, We would like to thank you for taking your time for sharing your valuable comments and your experience at Hotel Casa del Mar through TripAdvisor. We are very grateful for your recent visit and we hope to be to your service again during your next visit in Cozumel. We would like to invite you also...

Austin, Texas
Reviewed 20 August 2013

Great place! A lot of the staff actually called me by name. The meals have a good variety of delicious food. I mostly ate seafood which was awesome. I forgot a few items at the bar one night and they were at the front desk waiting for me in the morning. Will definitely go back. The scuba boats pick up...

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Helpful?
Thank David S
VENTAS C, Guest Relations Manager at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear David, Thank you for sharing your comments and your experience through TripAdvisor. We are glad to know that you enjoyed your recent stay in Casa del Mar and it was a pleasure to have been to your service. We invite you also to keep in touch with us through Facebook- Casa del Mar Cozumel We look forward to see...

Plano, Texas
Reviewed 23 July 2013

My wife and I stayed here as part of a dive package. Great location, right across the street from the dive boats. 2.5 miles from downtown if you walk or an $8-$10 cab ride. The staff was great and very friendly. The price was great and the food was good. We get up very early and the only thing that...

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1Thank Joe B
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest Joe B, First of all, thank you for taking the time to post your review of our Hotel through tripAdvisor . We are glad to know that you have enjoyed your stay in Casa del Mar, Cozumel. According with the wifi as you mentioned is free in the lobby, however is also availvable in the rooms plus other...

Tracy, California
Reviewed 16 July 2013

If you want a great place to stay, dive, and relax - this is the place for you! We have been going here for years with our dive club and have always enjoyed the staff, the service, the food and the accommodations. The diving speaks for itself - it's spectacular. The resort is truly set up for divers. A short...

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Thank Nikkinuu
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest: First of all We would like to thank you for your time and thank you very much for sharing your review and experience on TripAdvisor. Opinions as yours are very much appreciated, thank you! We are glad to know that you have enjoyed again your stay in Casa del Mar, your second home because your are part our...

Maple Grove, Minnesota
Reviewed 16 July 2013

Wonderful friendly and helpful staff, good food, great pool, safe, rooms are very clean, air condition worked everyday, great Diving place, Souvenir shopping go Punta Langosta 35 min. walk to your right once you exit Hotel or Taxi for $9 You would be able to find Margaritaville,Carlos n Charlies,Hooters, Starbucks and lots of other shops also you may hop on...

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Thank Leana S
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear guest Ms. Leana S. We would like to thank you for your valuable time to sharing your comments and experiences through tripAdvisor. We appreciate hear from you that you enjoyed your recent stay with us and we look forward to see you very soon at Hotel Casa del Mar. Also, we would like invite you to keep in touch...

Firestone, Colorado
Reviewed 4 July 2013

I've been going to Cozumel almost every year since the early 70's and the last five years we've been staying at Casa Del Mar. This year we stayed at Casa Del Mar from May 31st to June 10th and got to meet Andrea the FIRST tropical storm of the season! Though Cozumel only caught the edge of the storm we...

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Thank moosedancer
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Friend, We appreciate your time for sharing trough tripadvisor your experience at Casa del Mar. Certainly, the weather was not very good however we are glad to know that you enjoyed your stay and diving with all you group. You are part of our family, we hope see you very soon in your second home and We hope your...

Texas
Reviewed 26 June 2013

The pool is NOT 'tiny' it's adequate for the size of the hotel. The food is NOT 'mediocre'...it's very good. We ate the coconut ice cream everyday...and enjoyed fajitas, grilled fish, tampiqueno steak, shrimp cocktail, beautiful and delicious fruit platters etc. etc. Breakfast is sometimes a buffet or partial buffet depending on how busy the hotel is...there's always somebody to...

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1Thank froglegs55
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Guest: Thank you so much for taking your time to share with us your friendly comments and your experience through TripAdvisor. We really appreciate each opinion regarding our services and facilities, and the most important for us, is that you have enjoyed your second stay in casa del mar with all your family, thank you because you love Casa...

Evergreen
Reviewed 23 June 2013

We just got back from a week's stay at Casa del Mar. Our room was great, the staff was wonderful, and we loved the ease of walking over the bridge to our dive boat every morning. We took advantage of the Full American food plan, and while the food was nothing to write home about, it was better than I...

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Helpful?
Thank BarbB_Evergreen
VENTAS C, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Barb, Thank you for take your time to share with us your comments regarding our services and facilities and your experience in the Hotel trough tripAdvisor. We are happy to know that you have enjoyed all your stay in Casa del Mar. We look forward to see you very soon in your second home in Cozumel. We invite you...

Lakewood, Colorado
Reviewed 20 June 2013

This hotel is great if your DIVING. DO NOT go here if your wanting an all inclusive VACATION. The food in the one restaurant is mediocre at best. The "all inclusive" package isn't really all inclusive. You have to pay for any premium liquor you order at the one bar. There is no beach and the pool is tiny. They...

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2Thank Dson33514

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 

Additional Information about Casa del Mar Cozumel Hotel & Dive Resort

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $105 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa del Mar Cozumel Hotel & Dive Resort 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#14 Top resorts Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Mar Cozumel Hotel & Dive Resort staff and other travellers.
21 questions
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Questions? Get answers from Casa del Mar Cozumel Hotel & Dive Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Rooms have lovely views.”
 of 5 bubbles moreinfoplease, 20 Nov 2016 | Read review
“The bungalows are very spacious!”
 of 5 bubbles SkiPro22, 3 Oct 2016 | Read review
“Rooms on the far corners overlooking the pool area and water.”
 of 5 bubbles 163jeannab, 21 Sep 2016 | Read review
“If you like to sleep late on vacation, I suggest a cabana. They are quieter.”
 of 5 bubbles sheiladnyc, 14 Sep 2016 | Read review
“Wifi in lobby not the greatest. Better to get international plan.”
 of 5 bubbles gregdLA, 25 Aug 2016 | Read review
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