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Hotel Cozumel and Resort

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Traveller (1314)
Pool & Beach (701)
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Overview
  • Excellent24%
  • Very good41%
  • Average21%
  • Poor8%
  • Terrible6%
Travellers talk about
“dive paradise”(275 reviews)
“dive shop”(223 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Hotel Cozumel and Resort
Offers & Announcements: 40% off room rate
Offers from Hotel Cozumel and Resort
Offers & Announcements: 40% off room rate
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,912)
There are newer reviews for Hotel Cozumel and Resort
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Traveller rating
399
661
329
138
87
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399
661
329
138
87
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All reviewsdive paradiseunderground tunneldive shopall inclusive packagedive lockersbeach areabeach clubdive tripall inclusive planhuge poolrinse tanksclose to townbuffet stylefajitasfishocean sidedive operator
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21 - 25 of 1,614 reviews
Reviewed 4 weeks ago

We just got back from one of the best vacation ever...The hotel is awesome has a very friendly staff...The room was great had a view,the room was clean had plenty of hot water and the air worked everyday....The pool was very clean and around it...More

Thank nance20
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 4 weeks ago

Dear guest,, First of all I want to thank you for staying one more year with us, thanks also for your review, that's what our hotel is, our people do everything possible to please all customers, our people are the most valuable treasure, our hotel...More

Reviewed 4 weeks ago

We've stayed here now five times! Found it when we were on a cruise and took a day-trip to the island. Now we won't cruise anymore - just come right here, enjoy the all-inclusive package, rent a scooter and explore the island and the people....More

Review collected in partnership with this hotel
1  Thank Jane T
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 4 weeks ago

Dear Jane, Thank you for coming back to our hotel, thanks also for your valuable review, your comments are essential for all people who want to enjoy their holidays without much effort, only have very good memories and experiences, and not make a viacrusis of...More

Reviewed 5 weeks ago via mobile

Went on a Dive Trip with Extreme Sports Scuba from Joplin MO to Cozumel and this Hotel. Great staff, friendly, helpful and HAPPY. Hotel is clean. Warning though, only 12 rooms with King sized beds in the whole resort.... and it’s first come first serve.......More

1  Thank MsLisa4898
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 4 weeks ago

Dear guest, First of all I want to thank you for choosing our hotel through of Deb's group, yes that's tru, all our people are friendly, helpful and HAPPY. Unfortunately I have to let you know that we have 51 rooms with king bed, instead...More

Reviewed 19 March 2018

We have stayed at this resort every year for many years. The folks that work at the resort, front desk, waiters, bartenders, room ladies are all great. We have gotten to know them and they all remember us. We do tip well as we know...More

1  Thank Clint E
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 20 March 2018

Hola Clint, Thanks for spend your vacation in our hotel one more year, thanks also for your review, we'll share it with our staff and heads of each department. Saludos Cordiales

Reviewed 19 March 2018

Had a great time no issues, use of their pier for our dive operator was not an issue and having lockers down at the pier was a bonus as was the rinse tanks, showers, and drying racks. It looks like an easy in and out...More

Review collected in partnership with this hotel
Thank Diverseye
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 20 March 2018

Dear Guest, Thank you for staying at our hotel using the diving operation in our facilities, we are happy that you and your friend have enjoyed, we hope you can return soon. Saludos Cordiales

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Most Booked Properties in Cozumel, Mexico
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$94 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1314)
Pool & Beach (701)
Room & Suite (260)
Dining (149)
Amenities (31)
Business Centre & Event Rooms (13)
Family and Play Areas (11)
Questions & Answers
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RangMX
5 April 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Estimado Ranger, EL horario de servicio de alberca es a partir de las 8am y hasta las 9pm. Nuestro bar de la alberca esta abierto de 11am y hasta las 10pm, sin embargo tambien tenemos nuestro Lobby Bar con servicio de 5pm a... More
1
Vote
ggerace18
9 March 2018|
Answer
Response from Enrique U | Property representative |
Hola, Thanks for your inquiry, most part of the year our cancellation policy is 72 hours prior to arrival, to avoid 01 night as penalty. During our high season are 2 nights and the dead line is between 7 to 14 days to... More
0
Votes
ggerace18
17 February 2018|
AnswerShow all 2 answers
Response from AAtraveler | Reviewed this property |
They were very accommodating we did not leave till 4pm they allowed us to leave our bags and then go over to the beach and eat lunch
0
Votes
Room Tips
"they might be taken but i always ask for one with a view,like most people."
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"Bring your own pillow. The room had an air conditioner that worked well."
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"We liked the ground floor pool side room best."
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"3rd floor rooms have a nice view"
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