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Playa Azul Cozumel Hotel

Carretera a San Juan Km 4 Zona Hotelera Norte, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (746)
Panoramas (9)
Room & Suite (227)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Playa Azul Cozumel Hotel
Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#6 of 62 hotels in Cozumel
Travellers' Choice
Playa Azul Cozumel is an oceanfront, small, charming and family run hotel distinguished by its personal service from the staff and owners. A truly home-away-from-home resort for those who prefer to be close to the ocean but not far from their room. For those who like to enjoy a wonderful gastronomic experience and friendly atmosphere. Playa Azul is a Breakfast hotel but if you prefer the All Inclusive vacation our resort offers the best menu (a la carte) both for food and beverages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Kids club
Car park
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Poolside bar
Game room
Golf course
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Private balcony
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
Private bathrooms
Wake-up service / alarm clock
Bath / shower
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Ocean View
Languages Spoken
English, Spanish
782Reviews73Q+A100Room tips
Traveller rating
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  • 197
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Popular mentions
Linda O wrote a review 6 Oct
Creedmoor, North Carolina27 contributions16 helpful votes
This was our 6th stay at Playa Azul. We came for 2 weeks for me to complete my extensive dental work in San Miguel. As always, the staff remembered us and welcomed us warmly back into "the family". The breakfast was delicious and we ate many dinners, which were equally delicious. We could always choose another place to stay, but always come back "home" to our favorite hotel in Cozumel because of the awesome staff and the manner in which we are cared for. We'll be back next year! Thank you everyone on staff for a great experience!
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Date of stay: October 2021
Room Tip: First floor rooms are very close to pool, outside bar and beach. Higher rooms have a better view...
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Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 2 weeks ago
Hola Linda Thank you very much for your beautiful review! It is a satisfaction that you love the food and the service, that's the plan ;) every time that you come that you can feel like between friends, this is our purpose, that you enjoy every minute of your stay! You are part of Playa Azul family for a long time and we appreciate your preference and we enjoy your visit. On behalf of the entire Playa Azul staff thank you and we will be waiting for your next visit next year with a lot of happiness! Warm regards Ana
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Brittany D wrote a review 2 Oct
Fair Oaks, California57 contributions3 helpful votes
The best place to stay in Cozumel for sure! Love the beach and the staff is amazing. Really accommodating. Great pricing too. The staff was great. The free breaks fast is super yummy. Lunch and dinner food wasn’t great, but is easy and fine for chilling during the day. Would highly recommend. Eleazar was incredible. We had a group of ten and I changed the reservation 5 times and he was responsive and friendly every time.
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Date of stay: October 2021Trip type: Travelled with friends
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 3 weeks ago
Hola 531brittanyd! Thank you very much for taking time to share your experience with others. We are very happy to know that every one of the staff made you feel great. We as well are glad to know that breakfast was your favorite. Regarding the lunch and dinner, I will send your comment to our chef and restaurant manager, I am sure they will check everything to improve. We hope to see you again in a near future! Warm regards Ana
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ljatfishers wrote a review Aug 2021
Covington, Louisiana7 contributions8 helpful votes
This was our first time too Cozumel and Playa Azul. We where the week of July and absolutely loved anything we needed was there or provided. The front desk arranged car rental for us and got us a reservation at the Lobster & Steak place across the street. It’s a smaller resort but you are treated like family despite our lack of Spanish skills. The service and food where excellent, we did spend a lot of time in town and traveled with teens. The island is gorgeous and the people are awesome. If you have the means spend $ Cozumel is beautiful place. We will definitely be going and can’t see us staying anywhere other than Playa Azul hopefully the golf course reopens
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Date of stay: July 2021
Room Tip: Family Suite overlooks the ocean
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2 Helpful votes
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 12 Aug 2021
Hola ljatfishers from Playa Azul!! We really appreciate a lot your beautiful comment!! It is a pleasure to read that your first visit was a great experience and that you enjoyed the service, the food and that you felt like you are now, part of Playa Azul family. We will be waiting for your next visit and pamper you as you deserve. Thank you very much for your preference and yes, lets hope the golf course will reopen. Warm regards Ana
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K_AP220 wrote a review Jul 2021
Northville, Michigan14 contributions1 helpful vote
We selected this hotel for the first time because it seemed like it has all of the amenities without the hustle and bustle of some of the other places and it did not disappoint. The staff and the service is great and they went out of their way to help us celebrate my birthday. The bar is awesome great cocktails, food,, and views.. They have a cove with easy access for snorkeling or just hanging out in the water with a floaty and your preferred beverage. The dive shop is onsite and provided great service and the Westin is next door which you can walk over to for entertainment. The center of town is 5 min cab ride which should only cost 7 or 8 dollars. We loved this place and will be back.
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Date of stay: July 2021
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 27 Jul 2021
Hola K_AP220!! Thank you very much for taking the time to write your beautiful review about your experience in our hotel for your first visit. We tried to make your stay memorable and I am very happy that we succeed and that you had a beautiful birthday. We are glad to know that everyone around made you feel welcomed and attended... Have a good and safe return home We hope to see you in a near future and let us pamper you as a new Playa Azul member family. Kind regards Ana
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jodylovestotravel wrote a review Jul 2021
Caddo Mills, Texas99 contributions47 helpful votes
We traveled to Playa Azul in September 2020 and loved it (see my previous review), however on this visit the hotel beach was overcrowded with a lot of locals, The locals were taking hotel guest spots and it was a huge problem, We could tell they were locals because they came if from the side of the hotel beach and were all carrying a lot of bags and beach toys. I hope the hotel fixes this as part of the charm during an earlier visit was that we had chairs to sit in and a not so crowded beach. I feel these people do this regularly as they seemed pretty comfortable taking up the space we paid for, besides this BIG issue, everything else was really top notch and very good. This does need to be changed and policed for the paying customers.
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Date of stay: March 2021
2 Helpful votes
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 27 Jul 2021
Hola jodylovestotravel We really appreciate your comment, the good one and the bad one too, based on it, we will be able to improve and give a better service to all our guests, including you if you honor us with a future stay. You are part of Playa Azul family and we hope to see you soon and give us another opportunity to pamper you as you deserve. Best regards Ana
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US$180 - US$245 (Based on Average Rates for a Standard Room)
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Playa Azul Golf Scuba Spa Hotel
MexicoYucatan PeninsulaQuintana RooCozumel
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Frequently Asked Questions about Playa Azul Cozumel Hotel
Which popular attractions are close to Playa Azul Cozumel Hotel?
Nearby attractions include San Juan Reef (0.2 km).
What are some of the property amenities at Playa Azul Cozumel Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Playa Azul Cozumel Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Playa Azul Cozumel Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Playa Azul Cozumel Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Playa Azul Cozumel Hotel?
Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Lobster House: La Cabaña del Pescador.
Are there opportunities to exercise at Playa Azul Cozumel Hotel?
Yes, guests have access to a pool during their stay.
Are pets allowed at Playa Azul Cozumel Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Playa Azul Cozumel Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Playa Azul Cozumel Hotel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (5.4 km).
Does Playa Azul Cozumel Hotel have any great views?
Yes, guests often enjoy the ocean view available here.