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Traveller (636)
Room & Suite (208)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach bar”(75 reviews)
“free golf”(18 reviews)
“blue dream”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Playa Azul
Offers & Announcements: Honeymoon 4 or 7 nights
Offers from Playa Azul
Offers & Announcements: Honeymoon 4 or 7 nights
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (687)
There are newer reviews for Playa Azul
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Traveller rating
429
167
29
10
9
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429
167
29
10
9
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All reviewsbeach barfree golfblue dreambeach club next doorcart feesmall hotelall inclusive optioncozumel country clubfishquiet vacationall inclusive planhotel guestsevery morningkey lime pienorth sidebreakfast was includedocean view
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241 - 245 of 644 reviews
Reviewed 24 January 2015

This was a nice hotel. It's about 3 miles from downtown, so it's quiet. The service is excellent. It's not 5 stars for me because, although one could see the ocean from the room, it was really more of a "pool view" room. (We were...More

2  Thank joshdouglas
Response from Ana D, Guest Relations Manager at Playa AzulResponded 24 April 2015

Greetings from Playa Azul Hotel Thank you for submitting your feedback on Trip Advisor, we are happy to inform you that we have reviewed your feedback, and based on it we will be able to improve our restaurant menu to give you and the other...More

Reviewed 16 January 2015

We (2 adults and 3 kids aged 4-9) visited Playa Azul for four nights. We found the hotel and staff lovely. We had a poolside room and the kids could just jump into the pool or swim in the ocean. Quite good snorkelling just outside...More

2  Thank Per H
Response from Ana D, Guest Relations Manager at Playa AzulResponded 24 April 2015

Greetings from Playa Azul. Thank you very much for posting your nice compliment and we all look forward to having the pleasure of welcoming you again very soon. Kind regards Ana

Reviewed 9 January 2015

My husband, 66, me, 53, son, 19 and daughter, 16, just returned from 8 days at Playa Azul and we thoroughly enjoyed ourselves. We travel a fair amount and have more often stayed in much larger resorts. While they have a certain appeal, we appreciated...More

7  Thank jbrust
Response from Ana D, Guest Relations Manager at Playa AzulResponded 24 April 2015

Hola from Playa Azul It is so glad to read that it was your first time at playa Azul and that you had a great time. Now you are part of the family and you will be pamper as you deserve. Have a great day...More

Reviewed 7 January 2015

This was our first stay in Cozumel, and my son's first All Inclusive stay. He loved it. And the staff are great. Carlos was our favorite waiter, but Roberto and the Juan were also great. We chose it mainly for the attached dive shop, and...More

Thank Barbie S
Response from Ana D, Guest Relations Manager at Playa AzulResponded 24 April 2015

Greetings from Cozumel We really appreciate your nice comments and the people you mentioned as Blue Dream dive shop will know. We hope to see you in a future. Kind regards Ana

Reviewed 21 December 2014

We were part of the destination wedding group of 40 people that stayed at playa azul in the beginning of December. Applause to all the staff. We arrived late on our first day the staff stayed late to ensure we were fed and thirst quenched,...More

5  Thank Richard S
Response from Ana D, Guest Relations Manager at Playa AzulResponded 3 February 2015

Greetings from Playa Azul Thank you so much for your nice and detailed comments, we really appreciate that you took the time to share your experience. We hope to see you in a future and let us pamper as you deserve. Best regards Ana

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$170 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$170 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (636)
Room & Suite (208)
Pool & Beach (195)
Dining (59)
Amenities (20)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
kristin572
27 March 2018|
AnswerShow all 5 answers
Response from PlayaAzulCozumel | Property representative |
Hola!! Yes, bottle of water is provided in all our rooms. If you have any other question, just let me know I will be happy to help :) Have a great day! Ana
0
Votes
izzydito
19 February 2018|
AnswerShow all 3 answers
Response from PlayaAzulCozumel | Property representative |
Hola!! Yes of course, you can pay your restaurant bills at the end at your check out. You will have to sign your meal orders, that's all. See you soon!! Ana
0
Votes
izzydito
5 February 2018|
AnswerShow all 4 answers
Response from PlayaAzulCozumel | Property representative |
Hola Izzydito No, we do not allow coolers. We have 2 bars and 3 restaurant (including the beach club) and you can see the menus in our web site. Also we have the golf & breakfast plan and the all inclusive plan that includes... More
0
Votes
Room Tips
"We were promised a room with a view but got a poolside room. No problems but was looking forward to the view."
Read review
"We rented a ocean view suite and it was spacious and beautiful."
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"Better views higher up, Our view was partially blocked by a palm tree."
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"We loved our oceanfront suite!"
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