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Iberostar Cozumel

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Traveller (5678)
Pool & Beach (1307)
Room & Suite (860)
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Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“dressel divers”(481 reviews)
“star friends”(594 reviews)
“water shoes”(283 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,311)
There are newer reviews for Iberostar Cozumel
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4,768 results
Traveller rating
2,055
1,756
623
229
105
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LanguageEnglish
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2,055
1,756
623
229
105
Show reviews that mention
All reviewsdressel diversstar friendswater shoestenderloinpink flamingosfishsteak restaurantdive shopother resortstex mexrooms are smallfire showswim up barsand fleasspecialty restaurantsmattress topperrocky beach
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11 - 15 of 4,768 reviews
Reviewed 1 week ago

Returned to Cozumel after a several-year break. This was our first time at Iberostar--we liked it. Pros: Good value (booked flight and accommodations through United Vacations) Well landscaped with resident flamingos, peacocks & iguanas Comfortable guest rooms Fairly decent in-room wi-fi strength Bottled water and...More

1  Thank Pamela Cazes T
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded yesterday

Dear guest, Firstly, we would like to thank you for staying with us at Iberostar Cozumel and for taking the time to share you experience with the TripAdvisor community. We are glad to know that our Spa, gym, comfort of your room, gastronomic venues, rooms...More

Reviewed 1 week ago

This was our third visit to the Iberostar Cozumel. We are Club members and we had a wonderful trip. We enjoy this resort because it is a smaller resort. We had a regular standard room with a king bed and there was plenty of room...More

2  Thank mayatime
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded yesterday

Dear guest First and foremost, we would like to thank you for staying at Iberostar Cozumel for the third time. It is truly gratifying to hear that our gastronomic offer, cocktails, array of entertainment activities, beautiful grounds, pools and the beach were of your liking....More

Reviewed 1 week ago via mobile

Great for family. Everyone had fun and plenty of activities for the kids to do. The staff was very friendly and accomadating. Also very close to city and a short taxi ride into city to shop. Super safe resortMore

1  Thank Joni S
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded yesterday

Dear guest, Thank you for choosing Iberostar Cozumel on your most recent vacations at the beautiful Mexican Caribbean. We are glad to know that you and your family had a pleasant time at our resort enjoying our entertainment activities, and the outstanding service of our...More

Reviewed 1 week ago via mobile

We loved our stay here. We brought a group of 18 friends and family with us and Iberostar did not disappoint. The friendly staff, beautiful gardens , wild animals and beach were more than we expected. We have been to many different locations throughout the...More

Thank Kyle D
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded yesterday

Dear guest, On behalf of the entire team of Iberostar Cozumel, we would like to thank you for staying with us on your most recent vacation at this beautiful island. We are delighted to hear that the excellent service of our team, grounds, wildlife and...More

Reviewed 1 week ago via mobile

We enjoyed the quaint village type rooms! Food was good! Loved the burgers and fries at the beach every day! Entertaining great! Snorkeling awesome! Rooms clean. Fridge well stocked! Staff works hard. Fire show not to be missed. Kids liked resort a lot also! Bring...More

Thank Michelle M
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

Dear guest While extending you warm regards, we would like to thank you for choosing IBEROSTAR Cozumel on your recent vacations. It is delightful to hear that you were fond of our tasty gastronomic offer, our entertainment activities, and nightly shows. Moreover, we are glad...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$137 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5678)
Pool & Beach (1307)
Room & Suite (860)
Dining (388)
Family and Play Areas (53)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Altrmatv1
18 June 2018|
AnswerShow all 2 answers
Response from Amy S | Reviewed this property |
Yes, all of the restaurants at IB use filtered water as well as for ice. They also provide at least 6 bottles of water in the room. We still use bottled water to brush our teeth but unsure if it’s necessary.
1
Vote
Philip G
15 June 2018|
Answer
Response from JourneyEJ2014 | Reviewed this property |
I used to live in this are and the rain season goes from August to October, but it’s doesn’t mean that rains everyday, there could be days with a nice sunshine, but keep in mind that those months are the hurricane season and... More
0
Votes
K9SONTHELOOSE
13 June 2018|
AnswerShow all 4 answers
Response from Michelle M | Reviewed this property |
No but they don’t care if you take to go and serve until 10pm. There is drink service at Pool and beach
1
Vote
Room Tips
"Rooms close to pool are awesome"
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"2103 is a sea view centrally located by the pool, dive shop, beach, and steak restaurant."
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"3313 is close enough to pool but far enough away that its quiet"
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"Room 1202 was ocean view & next to dive shop; appeared to be an updated room"
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