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Iberostar Cozumel

5,160 reviews
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Traveller (5499)
Pool & Beach (1282)
Room & Suite (850)
Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“star friends”(585 reviews)
“dressel divers”(467 reviews)
“pink flamingos”(49 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (5,160)Write a Review
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1,994
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614
224
104
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All reviewsstar friendsdressel diverspink flamingosfishwater shoessteak restauranttenderloindive shoprooms are smalltex mexswim up barsand fleasspecialty restaurantsmattress topperother resortsrocky beachmain buffet
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21 - 25 of 4,650 reviews
Reviewed 2 weeks ago via mobile

We were there from Jan 13 to Feb 3 ( 21 days). This was our fourth trip to the iberostar and fifth trip to cozumel. We keep coming back because everything is perfect and with dressel on site this is where we will be again...More

Thank Serge M
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

Dear guest, First of all thank you so much for your loyalty, we are really happy that you had such an excellent holiday with us at IBEROSTAR Cozumel and we want to thank you for choosing TripAdvisor to share your wonderful experience with others. We...More

Reviewed 2 weeks ago via mobile

This was our first vacation on this side of the Caribbean. The weather forecast was looking pretty bad but it ended up being great weather. Never trust the weatherman......LOL. Pros: Great Tasting Food Clean Rooms Great water pressure Lots of Sunbeds @ pool and beach...More

Thank Caps0812
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

Dear guest, First of all we would like to thank you for choosing IBEROSTAR Cozumel to spend your recent vacation. We are glad to read that you really enjoyed our beautiful facilities and every detail about our location, rooms, friendly staff , gastronomic offer and...More

Reviewed 2 weeks ago

Very nice resort. Rooms are clean and fridge is stocked with beer, soda and water. Did not have to worry about anything on the trip. Food is good with a nice variety every night at the buffet. Alejandra at the front desk was always happy...More

Thank RobD1969
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

Dear guest, Thank you so much for your pleasant review of your recent stay at IBEROSTAR Cozumel. We are so pleased to know that you were able to enjoy our resort. Thank you for your nice words and positive comments about the facilities and the...More

Reviewed 2 weeks ago

This was our 4th visit to Cozumel but our 1st to this Iberostar. Check-in took a very long time but that was because there was a yoga group of 20 in front of us... otherwise the front desk staff were always helpful. We had a...More

2  Thank beaches5
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

Dear guest, Thank you very much for sharing your review and recommending IBEROSTAR Cozumel to other travelers. On behalf of our team allow us to mention that we deeply appreciate you feedback, as it is very important for us to know that your expectations were...More

Reviewed 2 weeks ago

This is our second year at this resort and yet again we were delighted by the overall quality of the facility. There is a distinct small resort feel to his place. The staff recognize you and provide excellent and friendly service. The grounds are well...More

1  Thank Tom P
Response from Quality Manager I, Quality Manager at Iberostar CozumelResponded 1 week ago

Dear guest, First of all , we really appreciate your loyalty towards your home IBEROSTAR Cozumel, and we thank you for your wonderful observations on what you lived while on vacation with us. We are elated to know that the friendliness of our outstanding staff,...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$147 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5499)
Pool & Beach (1282)
Room & Suite (850)
Dining (378)
Family and Play Areas (50)
Amenities (46)
Business Centre & Event Rooms (18)
Questions & Answers
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Room Tips
"Ground floor units easier for seniors, second floor stairs"
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"Did not stay only a day trip"
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"no more than 2 floors"
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"We had a room near the lobby and nightly shows and we found it very convenient."
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