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08/10/2017 09/10/2017
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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$186
    US$138
    SAVE US$48
    US$164
    US$186
    Traveller (3600)
    Pool & Beach (977)
    Room & Suite (603)
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    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “time share” (337 reviews)
    “royal holiday” (75 reviews)
    “bikini bar” (55 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Scuba Club Cozumel
    600 reviews
    #12 of 52 hotels in Cozumel
     
    Hotel Cozumel and Resort
    1,787 reviews
    #27 of 52 hotels in Cozumel
     
    El Cid La Ceiba Beach Hotel
    1,817 reviews
    #15 of 52 hotels in Cozumel
     
    Hotel Pepita
    43 reviews
    #40 of 52 hotels in Cozumel
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,091)
    There are newer reviews for Grand Park Royal Cozumel
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    11 - 15 of 3,016 reviews

    Reviewed 2 weeks ago

    VERY Disappointed this trip. We have been here 5 times and became a member last March. This is down season for them right now and it truly shows. We just left yesterday 9-9-17. Your membership is NEVER enough and they always want you to move...More

    Review collected in partnership with this hotel
    Thank John A
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

    Dear John A First and foremost, we would like to express our gratitude for staying at Grand Park Royal Cozumel. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to...More

    Reviewed 2 weeks ago via mobile

    Stunning views. Housekeeping are fabulous. Extremely annoyed with the workers pushing the "90 minute" promotion. Timeshare. For the first two days they hounded me with this and I refused at least 60 times. On the 2nd day they actually followed me leaving the lobby going...More

    Thank Yvonne S
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

    Dear Yvonne S, Let us thank you in the first place for staying at Grand Park Royal Cozumel. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We are really sorry we could not prevent this kind...More

    Reviewed 2 weeks ago

    The location of this resort is excellent. Walking into the downtown shopping area was very doable, even for me with my gimpy knees and only about 10 minutes from the airport and basically next door to the cruise ship port. Room was spacious, well furnished...More

    1  Thank tequila_sun4me
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

    Dear tequila_sun4me, Thank you for your stay at Grand Park Royal Cozumel and for such a positive review. It is thanks to comments like yours that we want to work hard every day to offer a greater service. Please do not hesitate to visit us...More

    Reviewed 2 weeks ago

    Place itself is very nice. Location is good as well. staff at bars and restuarants are friendly but Breakfast and lunch buffets very limited like i have never seen in an all inclusive before and the two snacks stands around by the pools are a...More

    1  Thank cher818
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

    Dear cher818, Let us thank you in the first place for staying at Grand Park Royal Cozumel. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. It disappoints us to...More

    Reviewed 2 weeks ago

    We have stayed at Park Royal many times and loved it but this time was terrible. The place was packed with the local people with lots of kids and they we're very rude and loud. The resort kept running out of food and beer and...More

    Review collected in partnership with this hotel
    3  Thank arthurboydw
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 2 weeks ago

    Dear arthurboydw Let us thank you in the first place for staying at Grand Park Royal Cozumel. It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your needs, for which we apology....More

    Scuba Club Cozumel
    600 reviews
    #12 of 52 hotels in Cozumel
     
    Hotel Cozumel and Resort
    1,787 reviews
    #27 of 52 hotels in Cozumel
     
    El Cid La Ceiba Beach Hotel
    1,817 reviews
    #15 of 52 hotels in Cozumel
     
    Hotel Pepita
    43 reviews
    #40 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$147 - US$428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Cozumel
    • #6 Top resorts Hotel in Cozumel
    • #7 On the Beach Hotel in Cozumel
    • #7 Spa Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveller (3600)
    Pool & Beach (977)
    Room & Suite (603)
    Dining (222)
    Hotel & Grounds (1989)
    Bathroom (41)
    Family and Play Areas (29)
    Business Centre & Event Rooms (3)
    Nearby
    Hotel Cozumel and Resort
    1,787 reviews
    2.28 km away
     
    Hotel Pepita
    43 reviews
    3.62 km away
     
    Scuba Club Cozumel
    600 reviews
    2.38 km away
     
    El Cid La Ceiba Beach Hotel
    1,817 reviews
    .16 km away
     
    Nearby Restaurants
    Three Amigos
    634 reviews
    .71 km away
    Blue Angel Restaurant
    482 reviews
    1.37 km away
    Sunset Beach
    180 reviews
    .56 km away
    Ernesto's Fajitas
    307 reviews
    .15 km away
    Nearby Attractions
    Discover Mexico Cozumel Park
    1,746 reviews
    1.50 km away
    Mi Mexico Lindo Tequila Tour
    102 reviews
    .59 km away
    Puerta Maya
    67 reviews
    .70 km away
    El Cid Ceiba Resort Day Pass
    51 reviews
    .13 km away
    Ask a question
    Questions & Answers
    ostatehooks
    22 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear ostatehooks, every cupon has a special discount, you can use in our spa, romantic dinner, and also in different places in cozumel, like tours or restaurants.
    0
    Votes
    Google Translation
    crjjetjock
    16 August 2017|
    Answer
    Response from Elizabeth L | Reviewed this property |
    Ha ha ha. It's like they have three replies that they just copy and paste.
    2
    Votes
    Room Tips
    "Request away from theater, bottom floor."
    Read review
    "Ask for a room higher than floor 5. With floor 5 you will have a view of the top of the trees."
    Read review
    "The mattresses we had in two Ambassador rooms (2 doubles plus a murphy bed in each) were pretty hard. The..."
    Read review
    "I like a room a little higher up that looks over the gardens out to the sea."
    Read review
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