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Casa Mexicana Cozumel

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Casa Mexicana Cozumel
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972 Reviews from our TripAdvisor Community

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Showing 816: English reviews
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Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

Im not even reaching the end of my stay and I'm already very impressed !!!! Hotel is great for a 3 star hotel I would say very well deserves another Star. Very important is definitely CLEAN and very well located! When we checked in by Carlos after a long journey from home He mention he was not having a king...

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Helpful?
Thank mauricio g
Bensalem, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

This is our first time staying at Casa Mexicana and we've been here for two weeks (six more to go!) :-). This place is absolutely wonderful!!! It doesn't get any better as our stay has been perfect since the day we arrived! Reservations worked liked a charm (Edith M) handled a year in advance and everything was EXACTLY as discussed...

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2Thank rontrak
About Hotel's Favourite Review
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay - The entire staff from Casa Mexicana

Monument, Colorado
Reviewed 6 days ago NEW

Location is great - right near dock, shopping and restaurants. Rooms clean. Breakfast every morning. Wide variety of food - including American and European breakfast. Easy walk to many places. We've returned on many occasions! Staff is friendly and helpful. Many long time employees.

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Helpful?
Thank Cheryl C
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

lakewood, colorado
Reviewed 1 week ago NEW

This was the second time that we stayed at Casa Mexicana and we will be back. The staff is wonderful. Everyone from Santa who cooked breakfast and greeted us with a smile to Quetzulli at the front dest who helped my husband with Spanish and all of the rest of the staff made us feel welcomed. Our room was very...

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Helpful?
1Thank scubadoo8
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Cincinnati, Ohio
Reviewed 1 week ago NEW

Great location, free breakfast buffet, accommodating staff, very clean and comfortable bedding. Ask for in room coffee maker, they provide plenty of coffee and filters. Pool is area to sunbathe is small but in a very safe and convenient location.

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Helpful?
Thank crvettr01
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

missouri
Reviewed 1 week ago via mobile

Nice reasonably priced hotel across the street from water. Hotel very clean and offers very good breakfast buffet. Beds comfortable. Hotel in very good location within walking distance to shops and grocery stores. Staff extremely friendly. The only negative to this hotel is the adjoining room noise that comes through the adjacent door...can hear Everything through the door...

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Helpful?
Thank mobeachlovers
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused waiting to give us another opportunity to amend the misunderstandings. Awaiting your next visit. Until the next time...

Calgary, Canada
Reviewed 1 week ago

If you wish see my review of Suites Bahia. Breakfast at Casa Mexicana. The buffet was good... omelet, waffles, bacon/sausages, potatoes, other substantial choices I didn't try. Fresh fruit. Can make yourself a vegetable smoothie. Pastries, toast. Santa made the omelets and waffles... despite the added heat to an otherwise already hot day she always had a wonderful smile and...

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Helpful?
Thank Voageur2017
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Madison, Wisconsin
Reviewed 1 week ago

My wife and I stayed here for 6 nights in March, and we both agree it was an excellent choice for us. Everything was CLEAN... staff was almost obsessed with cleanliness. Room was very nice, and king bed was incredibly comfortable. We were in an ocean view room on the 2nd floor. We asked to be moved to one of...

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Helpful?
Thank Marty H
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Maryville, Tennessee
Reviewed 1 week ago

The hotel location is great. Near to the main square, the Cozumel ferry, and a variety of restaurants and bars. The breakfast at the hotel is over and above fantastic. Santa who does the cooking of omelets, pancakes, eggs, etc. is a gem. As well as she and her family dance in the Carnival parades. Andrea, one of the wait...

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1Thank Goldenhaley
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused waiting to give us another opportunity to amend the misunderstandings. Awaiting your next visit. Until the next time...

Reviewed 1 week ago

Recently spent two weeks here. Second vacation in Cozumel, first was in an all inclusive resort. Much prefer Casa Mexicana! Great downtown location, walking distance to many shops, restaurants, ferry dock and grocery store. Good beach areas are a short taxi ride away. Very friendly staff. Had an ocean view room, spent a lot of time enjoying sights and sounds...

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1Thank Kelly R
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $103 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
23 questions
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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are ocean view rooms for an upgrade fee.”
 of 5 bubbles scubadoo8, 16 Mar 2017 | Read review
“Ask to be away from the open air buffet due to potential early morning noise.”
 of 5 bubbles crvettr01, 16 Mar 2017 | Read review
“Top floors should be quieter, especially in the morning. Ocean view rooms were worth the extra $$$ in our opinion”
 of 5 bubbles WICorgis, 11 Mar 2017 | Read review
“Ocean front rooms are very nice, but don't know if it is worth the extra cost.”
 of 5 bubbles Goldenhaley, 11 Mar 2017 | Read review
“Our balcony did not have the greatest view but who goes to sit in a hotel room”
 of 5 bubbles danmQ3997OM, 9 Mar 2017 | Read review
5 of 5