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Casa Mexicana Cozumel

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Casa Mexicana Cozumel
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951 Reviews from our TripAdvisor Community

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Showing 799: English reviews
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Boise, Idaho
Reviewed 3 days ago NEWvia mobile

We stayed here one night coming into Cozumel, and three nights leaving and really enjoyed it! Clean comfortable hotel, right downtown in all the activities, great breakfast. Friendly courteous staff, Carlos the front desk, Gustavo the bellman where both friendly and extra courteous. I would definitely recommend .

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Helpful?
Thank Teamseip
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Plymouth, Nebraska
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This hotel has been the best for us as it is located down town across the street from the ocean and many restaurants within walking distance. The rooms are spotless along with the rest of the hotel, they are cleaning constantly. They have a breakfast buffet every morning which is the best there is. All the employees are as friendly...

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Helpful?
Thank Forrest F
About Hotel's Favourite Review
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Canada
Reviewed 4 days ago NEW

We spent 3 nights at Casa Mexicana and enjoyed it very much. I liked the location - about 6 blocks from the ferry and easy to get there, even walking with our luggage. Our room was on the 5th floor and had 2 double beds, a safe, and a fridge. The place was very clean and had a good WiFi...

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Helpful?
Thank PicMorDaisies
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 5 days ago NEWvia mobile

At the last minute, needed a hotel for one night before meeting friends at a rental house. Arrived late at night. Staff very friendly. Room very clean. Close to Plaza and within walking distance to many restaurants and shops. Excellent breakfast. Highly recommend!

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Helpful?
1Thank Danita S
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Maryville, TN, USA
Reviewed 5 days ago NEW

We just returned from a week's stay at the Casa Mexicana. We really enjoyed our stay there. It was our first time in Cozumel not at an AI and I must say that we won't go back to an AI again. The people at the front desk were very helpful. Gustavo the bellman was wonderful. He remembered our names during...

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Helpful?
Thank nrsbek
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Cambridge-Narrows, Canada
Reviewed 6 days ago NEWvia mobile

This hotel was very clean. The staff were friendly and helpful. The breakfast included was amazing. Santa prepared us amazing omelettes and French toast. She even helped us learn more Spanish while she cooked. We felt very welcomed and safe. The location is within walking distance of shopping and many restaurants. We would stay here again.

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Helpful?
Thank FireflyNB
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Papillion
Reviewed 6 days ago NEW

We stayed for 6 days 2/8/17. Tried downtown for change. Very nice clean great breakfast buffet.. Had ocean view 5th floor, large balcony. Would stay again, close to everything. Did not like the dogs barking every evening, not liking dogs at vacation hotels. Small pool but nice, didn't use much because room had best view.

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Helpful?
Thank John S
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Se Wi
Reviewed 6 days ago NEW

For the 2nd week of our Cozumel vacation we stayed at the Casa Mexicana. Check in was fast and super friendly. We upgraded to an ocean view and was well worth the $36 per night extra. Room was very clean and beds were super comfy with lots of extra pillows. Buffet breakfast was delicious and Santa did a wonderful job...

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Helpful?
1Thank scubakramers_10
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Prospect, Connecticut
Reviewed 6 days ago NEW

We had a wonderful 7 night stay at Casa Mexicana. We booked an oceanfront room that afforded us plenty of room and we enjoyed relaxing on the balcony after a day of diving. The staff is very friendly and the included buffet breakfast is an excellent way to start the day. The hotel is well-located, with a grocery store, restaurants,...

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Helpful?
3Thank TandL_CT
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Irving, Texas
Reviewed 1 week ago

My wife and I recently spent a long weekend at Casa Mexicana for my birthday. The hotel is in a good location for shopping and restaurants, and the pool area has a great view of the cruise terminal and water. The hotel seemed to be well maintained but maybe a little dated. The room was clean and everything functioned well....

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Helpful?
Thank Dugn8r
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $108 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
22 questions
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Mentor, Ohio, United States
7 months ago

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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view for sure”
 of 5 bubbles JohnS651, 19 Feb 2017 | Read review
“Ocean view was a great upgrade.”
 of 5 bubbles scubakramers_10, 19 Feb 2017 | Read review
“Ocean view rooms are well worth the added expense.”
 of 5 bubbles TandL_CT, 19 Feb 2017 | Read review
“Avoid interior rooms with balconies that overlook the open-air courtyard where breakfast is served.”
 of 5 bubbles Dugn8r, 17 Feb 2017 | Read review
“Ocean view with balcony.”
 of 5 bubbles Ocean880, 4 Feb 2017 | Read review
5 of 5