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Casa Mexicana Cozumel

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Casa Mexicana Cozumel
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951 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Snoqualmie, Washington
Reviewed 16 January 2017

This is the best part of Mexico - beautiful people, location and a great value! Super for families! If you are a scuba diver - this is your place! And you get the nuance of a diving community - early to bed and up at 5 am for your dive boat! LOVE

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Helpful?
Thank ITRockstar
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 15 January 2017

Very good hotel! Love the pool area! "Señorita Santa es muy amable y acogedora. ¡Además es muy buena cocinera!" Santa, the lady who prepares the omelettes, pancakes and waffles is really sweet and hospitable, plus her cooking was delicious! Really enjoyed spending my mornings there and my afternoons by the pool. from Señior Joe

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Thank Margaret F
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Shawnee, Kansas
Reviewed 14 January 2017

I have to give this hotel a low rating overall. At check-in, the hotel wrote down my credit card number on a blank credit card slip (the old style NCR slip), and made me sign it while leaving the amount area blank. Their explanation was that it was my agreement to pay for incidentals. This however is extremely poor credit...

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4Thank lizardkc
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused waiting for you to gave us another opportunity to amend the misunderstandings. We await your next visit. Until the next time...

England
Reviewed 14 January 2017

This hotel has a central atrium from which they serve breakfast. You can hear the noise and constant clattering of crockery and conversation very clearly from the early hours of the morning when they set up. We booked a sea front room which was twice the price of other rooms and indeed we had a good view but be aware...

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Helpful?
Thank merryweather29
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused waiting for you to gave us another opportunity to amend the misunderstandings. We await your next visit. Until the next time...

Reviewed 10 January 2017

I arrived a bit late and the receptions seemed tires and not very welcome. But the next morning they made up for it, with a great breakfast and very helpful staff. One of the best breakfasts I ever had in hotels (great juicy omelette, fresh vegetable and fruit juice, fruits, pastries, sausage, cream cheese). - Room was good enough. The...

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Helpful?
Thank vahid K
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Greenwich, Connecticut
Reviewed 10 January 2017

We visited Cozumel and stayed at the Casa Mexicana for the fourteenth time on December 29 to January 4, 2017. This hotel is very clean and very convenient in the downtown area. We dive and can easily walk to the pier to our dive boat. We can walk to many wonderful restaurants including our favorites: La Choza, Kondesa, and Guido's....

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1Thank Suzy S
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Downers Grove, IL
Reviewed 10 January 2017

We stayed at Casa Mexicana for 2 nights waiting for our condo rental to become available. We paid $147/night for a room with 2 doubles and this included breakfast. We had a "city" view, so we could not see the water, but we did have a balcony. The rooms are regular hotel size, the bathroom is on the smaller side,...

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Thank DMRetzke
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 9 January 2017 via mobile

Very nice hotel in the center of town with a small but inviting pool and a nice view of the ocean. The rooms are really nice and clean. The breakfast is amazing considering Mexican standard. The only problem was a 25 minute wait for breakfast the one day we came down after 8.30 due to too many guests at the...

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Helpful?
Thank Jonas O
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay, we apologize for the inconvenience caused. We await your next visit. Until the next time...

Highland Village, Texas
Reviewed 8 January 2017

My wife and I stayed at Casa Mexicana from the 24th through the 31st of December 2016. The room was clean, the staff was friendly, the location was convenient. The breakfast each morning was good and allowed custom orders of omelets, pancakes, etc. We dove every day (Chili Charters) and we were only a 3 minute walk from the pier...

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1Thank Bruss719
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Brainerd, Minnesota
Reviewed 8 January 2017

Our first trip to Cozumel was wonderful! Thank you Casa Mexicana for the great service, delicious breakfasts(kids like your pancakes very much!) ,helpful and very friendly staff!!! Personal thank you to the young lady at reception who warn us about time-share sellers and help us to save time and money!!! Great location and view! Highly recommended!

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Thank myfamily2017
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $109 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
22 questions
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Mentor, Ohio, United States
7 months ago

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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view for sure”
 of 5 bubbles JohnS651, 19 Feb 2017 | Read review
“Ocean view was a great upgrade.”
 of 5 bubbles scubakramers_10, 19 Feb 2017 | Read review
“Ocean view rooms are well worth the added expense.”
 of 5 bubbles TandL_CT, 19 Feb 2017 | Read review
“Avoid interior rooms with balconies that overlook the open-air courtyard where breakfast is served.”
 of 5 bubbles Dugn8r, 17 Feb 2017 | Read review
“Ocean view with balcony.”
 of 5 bubbles Ocean880, 4 Feb 2017 | Read review
5 of 5