We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Royal Level at Occidental Cozumel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Royal Level at Occidental Cozumel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

318 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 294: English reviews
Start your review of Royal Level at Occidental Cozumel
 Click to rate
Chicago, Illinois
Reviewed 2 weeks ago

Just got back on Saturday from a a fabulous week-long stay at Occidental Resort with my boyfriend. We enjoyed diving every day and I got my PADI certification so I will be diving again in the future! We enjoyed the property very much. The resort is lush and tropical. The grounds are maintained impeccably and there is a lot of...

 Report
Helpful?
Thank dbmomto3
Mirabel, Canada
Reviewed 2 weeks ago via mobile

Our family trip was from February 24 until March 3, 2017 and we had a great experience at this hotel specially with Gabby Gaeta and Margarita. They were both very attentive to our needs all the time. All restaurants had good food. Carlos was very funny with his dry soup and Tomas made the best Café Espagnol. Our room was...

 Report
Helpful?
1Thank NatP685
Crystal Lake, Illinois
Reviewed 3 weeks ago

First and likely last visit to Royal Level at Occidental Cozumel. No complaints about the accommodations, housekeeping or staff(except those pesky timeshare pushers). The problem was the restaurants, Buffets, Los Olivos (Mediterrean), Sonora(Mexican) Coral(seafood) were well below average. Lousy food and short staffed. As stated in a previous review, the workers were all task oriented. Water and coffee hard to...

 Report
Helpful?
Thank Sasha983
Barrie, Canada
Reviewed 13 February 2017

We stayed at this property about 10 years ago and it was fantastic. For a much needed break, we booked again this year for 10 days through WestJet Vacations. Our original booking was for a "grand concierge" room (mistakenly thinking it was Royal Club). The room was fine but not at the same Royal level standards. After a day we...

 Report
Helpful?
Thank execjim
Reviewed 7 February 2017 via mobile

Loved this smaller and quieter resort ! So relaxing. Just what my husband and I needed. Beautiful resort and beach. And the guys at the club excursion desk were so friendly and kind. Not pushy. We especially loved Carlos! He is the nicest guy! Also loved Brigido and Oscar. Definitely not a party resort. Many people we talked to have...

 Report
Helpful?
1Thank Fjoecvjk
Elgin, Illinois
Reviewed 6 February 2017

As an Occidental Vacation Club member you have certain expectations of the Royal Club and the Occidental Grand Cozumel, while nice in many ways did not meet them. The rooms were spacious, clean and very well attended. The private restaurant, Caretta is nice and the service is very good, but it always seemed somewhat understaffed and could use at least...

 Report
Helpful?
Thank HK10N701
West Salem, Wisconsin
Reviewed 30 January 2017 via mobile

We have stayed at the Occidental Cozumel in their Royal Club, for five or six years. The rooms are very nice, the beach is beautiful, the grounds are well maintained and the food is fairly good, although somewhat uneven. The Barcelo people have recently taken over this hotel and have made some improvements. The adults only pool, improvements to the...

 Report
Helpful?
1Thank MGT1947
Reviewed 29 January 2017

This was our first time at this resort and it was (for the most part) a very good experience. I splurged for the Royal upgrade and as mentioned by others Ariadna, Margarita and Lourdes are extremely accommodating. The resort has gorgeous grounds and it is a treat to just walk around the place. The rooms are very nice with the...

 Report
Helpful?
1Thank Curtis L
Mundelein, Illinois
Reviewed 26 January 2017

My husband and I have been visiting this wonderful resort and island for many, many years! Barceló has purchased the resort and have been making some really nice improvements to the club! They have definitely moved the mark to 5 stars IMHO! Rooms have been upgraded, quieter cooling systems, first year we didn't use the ceiling fan as the unit...

 Report
Helpful?
1Thank Deb908
Chestertown, Maryland
Reviewed 23 January 2017

Very Jungle-like resort. Huge & difficult to navigate. But once you get the lay of the land, it is o.k. But it takes a bit getting there. People are friendly. Internet is iffy most of the time. Food is taste-less.

 Report
Helpful?
Thank 081250lynda

304 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (301)
Viewed
Pool/Beach Area (80)
Viewed
Dining (23)
Viewed
Room/Suite (28)
Viewed
Hotel & Grounds (43)
Viewed
View from Room (10)
Viewed
Bathroom (5)
Viewed
Other (112)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cozumel hotels
9.7 km away
The Landmark Resort of Cozumel
10.6 km away
Presidente Inter-Continental Cozumel Resort & Spa
13.3 km away
Ventanas al Mar
Ventanas al Mar
#19 of 51 in Cozumel
227 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Occidental Cozumel
Occidental Cozumel
#25 of 51 in Cozumel
4,335 reviews
0.8 km away
Iberostar Cozumel
Iberostar Cozumel
#10 of 51 in Cozumel
4,715 reviews
9.2 km away
The Explorean Cozumel
The Explorean Cozumel
#8 of 51 in Cozumel
382 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Royal Level at Occidental Cozumel

Address: Carretera Costera Sur Km 16.6, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $245 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Level at Occidental Cozumel 4*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Barcelo, Agoda, Hotels.com and Travelocity so you can book your Royal Level at Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Hotel
Hotel Style:
#10 Luxury Hotel in Cozumel
#13 Spa Hotel in Cozumel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Royal Level at Occidental Cozumel staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Royal Level at Occidental Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms inthe Royal level are large.Recommend the 2nd or 3rd floor because the first floor has windows right at the street level.”
 of 5 bubbles dbmomto3, 6 Mar 2017 | Read review
“Bldg 19, 20 & 21 by La Caretta and pools.”
 of 5 bubbles Sasha983, 4 Mar 2017 | Read review
“Choose Royal Level - best service, nicest rooms.”
 of 5 bubbles execjim, 13 Feb 2017 | Read review
“1 Bedroom Units are very spacious and perfect for couples with children.”
 of 5 bubbles HK10N701, 6 Feb 2017 | Read review
“first floor rooms are better for those who have trouble doing stairs.”
 of 5 bubbles Deb908, 26 Jan 2017 | Read review
5 of 5