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Secrets Aura Cozumel

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Traveller (4655)
Room & Suite (1097)
Pool & Beach (1058)
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Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“sky bar”(498 reviews)
“preferred club”(241 reviews)
“preferred pool”(192 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,117)
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3,720 results
Traveller rating
1,556
1,113
591
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163
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1,556
1,113
591
297
163
Show reviews that mention
All reviewssky barpreferred clubpreferred poolswim up roompreferred arearoom servicemarket cafebarefoot grillpreferred roomcoco cafemanatee barocean viewpool conciergefoam partysister resortfishportions are small
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1 - 5 of 3,720 reviews
Reviewed yesterday via mobile

We recently visited Secrets for our Anniversary May 9th to 14th and can’t say enough great things about this resort and it’s amazing staff particular Havier the lobby manager. Originally we were booked into the Sunscape resort and were upgraded to a junior suite poolside...More

Thank helainalaurie
Reviewed yesterday

We loved Secrets, we stay a week and everything was great to the room very clean and spacious, the resort clean and beautiful, the hotel staff so polite & helpful. The diving was great, we dove with Palancar, the dive shop was onsite and they...More

Thank Amanda M
Reviewed 2 days ago via mobile

Came here on a couples dive trip. We’d never been to a Secrets resort but had heard great things about them. When we arrived we were surprised to learn that the $200 “resort credit” was actually just minor discounts on massively overpriced services and goods....More

Thank Jared D
Reviewed 4 days ago

Very nice property with majority of restaurants having ocean view, outdoor dining and sunsets, which drew us to booking our anniversary there. It's older and very well maintained, compact in size compared to some of the mega resorts such Iberostar and Barcelo or newer sprawling...More

3  Thank TheSKaDZs
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 2 days ago

Dear TheSKaDZs Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Aura Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular...More

Reviewed 4 days ago

We have been to several resorts in Mexico. Riviera Maya area, Playa and Playa Mujeres.Wanted to try Cozumel, Im a diver but havent been to Cozumel in a few years. This was a special trip as I asked my girlfriend to marry me, on the...More

1  Thank 605stevem
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 2 days ago

Dear 605stevem, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allows us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary actions...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Restaurant
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$212 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 Spa Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$212 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 Spa Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4655)
Room & Suite (1097)
Pool & Beach (1058)
Dining (477)
Amenities (98)
Family and Play Areas (14)
Business Centre & Event Rooms (6)
Questions & Answers
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Cicely R
20 May 2018|
Answer
Response from Lance D | Reviewed this property |
They had both cnn and Fox News.
0
Votes
P31202
10 May 2018|
AnswerShow all 2 answers
Response from RobtandSusan | Reviewed this property |
They have a few but people with the swim up rooms tend to hoard them on their patios. I would suggest bringing one or buying one at the resort stores.
0
Votes
Lysa R
8 May 2018|
AnswerShow all 2 answers
Response from Babcocks2001 | Reviewed this property |
The back area, while no view, are still very nice. We have had a swim up and enjoyed it. We also have stayed on the 3rd floor with pool view a couple times and they were really nice as well, there is just no elevator and a... More
0
Votes
Room Tips
"The ocean view room was wonderful"
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"Rooms in 41-45 section are a 10 minute walk from the beach and tended to be quieter"
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"We were on the 2nd floor and it was fabulous."
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"Get a swim up room"
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