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08/10/2017 09/10/2017
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    Secrets Aura Cozumel

    Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico
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    08/10/2017 09/10/2017
    US$256
    US$216
    SAVE US$40
    US$256
    US$219
    Traveller (4122)
    Pool & Beach (947)
    Room & Suite (944)
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    Overview
    • Excellent45%
    • Very good29%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “sky bar” (436 reviews)
    “preferred club” (218 reviews)
    “preferred pool” (167 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Occidental Cozumel
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,640)
    There are newer reviews for Secrets Aura Cozumel
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    121 - 125 of 3,325 reviews

    Reviewed 7 July 2017

    This was my husbands and I 15th all-inclusive in Mexico, but my first time in Cozumel as well as my first time at a Secrets chain resort. Our room was an ocean front premier with a separate living room and two balconies We had three...More

    5  Thank robyn2274
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 14 July 2017

    Hello Mrs. robyn2274, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to...More

    Reviewed 7 July 2017 via mobile

    First let me say I read reviews on trip advisor for about 6 months after booking our trip and was a little scared after reading them. After visiting the resort, I will say I am surprised at the negative reviews. I have travelled A LOT...More

    5  Thank Lauren B
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 14 July 2017

    Hello Mrs. Lauren B Thank you for the review of your experience during your stay with us at Secrets Aura Cozumel I was delighted to hear just how much you enjoyed our facilities and service impacted your stay to make it an even more memorable...More

    Reviewed 6 July 2017

    Horrible: The deceptive photos of the hotel were 40 years old. It is severely Outdated. Rooms were in need of a complete refurbishment since NONE of the room's features, furniture or fixtures matched ANY of the deceptively old photos. Our Room -- 1410 -- shown...More

    2  Thank PrimoBeer
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 14 July 2017

    Hello Mr. PrimoBeer It is with great concern that I read your feedback about how we did not manage to exceed your expectations during your stay, please know that day by day each and every staff member put very much effort in order to work...More

    Reviewed 5 July 2017 via mobile

    Gripes first: The service is SLOW. Even when you take into acct that Americans like things speedy, restaurants were 2 hrs for breakfast. After 45 minutes we did not get sushi we had ordered at the Sky Bar. Bordeaux had more typical service. Tips do...More

    3  Thank kevi j
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 14 July 2017

    Dear kevi j, First and foremost allow me to thank you for choosing Secrets Aura as host of your last vacations. We appreciate your objectivity and we have taken notes in our opportunity areas, We also want to thank you for the good comments about...More

    Reviewed 5 July 2017

    We loved the Preferred Club, the service and the food! We also did snorkeling excursion and saw a ton of fish. We saw a lot of fish off the dock at the resort as well. Our room was a Preferred Superior Ocean View and it...More

    4  Thank MeganBayless0615
    Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 8 July 2017

    Hello Mrs. MeganBayless0615 We are overjoyed to read that you’ve enjoyed your stay, specially the preferred club, service, and food. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Restaurant
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$193 - US$466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Cozumel
    • #7 Luxury Hotel in Cozumel
    • #8 On the Beach Hotel in Cozumel
    • #8 Spa Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 266
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Priceline, Hotwire, Orbitz, HotelsforEveryone, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Secrets Aura Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Aura Cozumel Grand Hotel Cozumel ,
    • Wyndham Cozumel ,
    • Cozumel Wyndham
    Add Photo Photos
    Traveller (4122)
    Pool & Beach (947)
    Room & Suite (944)
    Dining (450)
    Hotel & Grounds (1922)
    Bathroom (77)
    Family and Play Areas (14)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mark R
    19 September 2017|
    Answer
    Response from Kirk K |
    We are here right now. The wifi is ok, and it is free.
    0
    Votes
    LuvCervesa
    17 September 2017|
    AnswerShow all 2 answers
    Response from Mark H | Reviewed this property |
    Sushi is your only option at the sushi restaurant, there are vegetarian rolls available. The seafood restaurant would be a better choice for you, pork ribs and chicken are on the menu, maybe a beef dish.
    0
    Votes
    Room Tips
    "We had a Prefered Club Garden view and it was great, very close to everything."
    Read review
    "If you want to have a good experience ask for the super luxury guest rooms if not do not even go"
    Read review
    "The preferred suites with Ocean view is a great option"
    Read review
    "The swimout rooms are large and the swimout to the main pool is a nice feature . That said, they are old and..."
    Read review
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