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Privilege Aluxes

TravelocityUS$330*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$330*
US$330*
US$330*
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Privilege Aluxes
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2,856 Reviews from our TripAdvisor Community

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Showing 2,612: English reviews
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

This hotel is very clean and a nice property over all. The waiters on the beach should be praised for all stuff they put up with from rude people{especially young bridezillas) These young men work very hard and are so disrespected by ignorant entitled people. Over all good time. food just mediocre... Island pretty but one week toooo long a...

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Helpful?
Thank serendipitycalm
Quincy,Mass
Reviewed 3 days ago NEW

Got the all inclusive plan. We had a pool view suite which provides a partial ocean view via two entries to a large balcony. The suite was spacious and very clean, ac worked well set at a comfortable temperature. Service on the beach was constant with waiters constantly making the rounds asking if we wanted food or drinks. Small fridge...

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1Thank sbfk
Yakima, Washington
Reviewed 4 days ago NEWvia mobile

Just returned from IM aka Paradise!! The resort was amazing!! Grounds were perfectly manicured & the pool was the perfect temperature. We had a partial ocean view suite & loved the views. The balcony was huge & the room was over the top!! The bed was comfortable & the comforter was soft. The AC worked great, which we used every...

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Helpful?
Thank NurseKathyV
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all we would like to thank you for reviewing Privilege Aluxes. We are very sorry about the inconveniences at the beach club. Your remarks and suggestions about staff and service are of great assistance for us to improve our work. Please note that this is not a common occurrence between our staff who works very hard everyday to...

Minneapolis, Minnesota
Reviewed 5 days ago NEWvia mobile

This was our second time to Isla and staying at the Privilege Aluxes. We looked at the other comparable hotels and trust me, this is the best hotel to stay at. I'm sure the Zoetry is luxurious but it's nowhere near the fun and good beach. As a return guest, our room was upgraded which was an amazing perk! Thanks!...

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Helpful?
Thank JMN8511
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. Thank you for giving Privilege Aluxes the chance to offer you such a wonderful experience. We are honored to be on your favourite places list.

Reviewed 6 days ago NEWvia mobile

My husband and I were staying at another hotel, an all inclusive further south on the island. We decided to spend and day at the beautiful Playa Norte and ended up at Privilege Aluxes. We paid for our chairs at the beach club (FYI: towels not included) and drinks for the day, which were decent. We didn't have anything to...

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Helpful?
Thank Katherine S
Privilege A, Social Media at Privilege Aluxes, responded to this review

On behalf of management we would like to thank you for your review and you recent visit. We operate under friendliness status, believe us that we are not a resort that discriminates over skin color, same sex partners, or any other reason. Whilst the hotel has a strict policy allowing only guests access to rooms and pool area, other areas...

Reviewed 1 week ago via mobile

We had a great stay. The food was wonderful and room was nice and clean. Satay was delicious. The staff was all so friendly. We really enjoyed the band that played on the beach one evening during dinner. Wish it was done a few more nights through out the week. The beach service was amazing, especially Omar! We looked forward...

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Helpful?
Thank Kassie R
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment and we are very happy to learn that you had a great and relaxing stay. We hope to see you soon, where we will always be at your service to offer another memorable vacation.

Reviewed 1 week ago via mobile

LOVE Privileges Aluxes!! Fun and friendly staff, beds on the beach, swim up bar and good food. This was our second stay and the hotel gave us a bottle of champagne when we arrived. The room was spotless and spacious.

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Helpful?
Thank Lisa L
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff. Thank you again! We look forward to welcoming you back soon!

Fayetteville, Pennsylvania
Reviewed 1 week ago

This was our third visit back to Privilege Aluxes. It was nice to see so many familiar and friendly faces again: Ervin, Francisco, Olivia, Jesus, Hugo, Hediberto, Luis, Sergio, Yalloy, Diana, Raul, and Omar. We felt like we were returning home. Service, which was excellent, was on par with that of previous visits. What draws us back here? PA is...

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Helpful?
Thank adniL717
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us again to enjoy this beautiful island. We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to scale new heights improving the quality of our service. Kind regards from behalf of our staff looking forward to your next visit!!

Clearwater, Florida
Reviewed 1 week ago

To give you a perspective, I live on a private beach about 10 minutes from the #1 rated beach in Florida. I love where I live and it is beautiful, so when I recommend a beach hotel you know it has to be good. This hotel is a perfect choice. You are probably looking at the reviews saying to yourself,...

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1Thank dcg111
Privilege A, Social Media at Privilege Aluxes, responded to this review

We truly appreciate your review, it is our best reward from you. We are very pleased to know that you had a nice stay with us and your words will improve our staff motivation to work better day by day. We would like to express our sincere thanks on behalf of the employees. We look forward to welcoming you again,...

Circleville, Ohio
Reviewed 1 week ago

We visited in December for 8 days. Our room was fabulous. Clean, large and nice view from our balcony. Every meal was super. The beach is nice. Always had great service at the beach everyday. There is nothing I can say I didn't like.

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Helpful?
Thank Barbkrgb
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the readers. It is a pleasure to know that you enjoyed your stay.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $214 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above the third floor, pool or ocean vies”
sbfk, 26 May 2017 | Read review
“Room 352 had great pool, beach, and city views.”
adniL717, 19 May 2017 | Read review
“Don't get the bathtub on the deck. It's not worth it, and makes the room feel small.”
552steffanyj, 18 May 2017 | Read review
“rooms facing the street can be noisy because of the school”
DreaAST, 16 May 2017 | Read review
“Pool view includes view of the sea in distance.”
AnnK200, 16 May 2017 | Read review
5 of 5
Travelocity
US$330* /night
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Booking.comUS$330
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Prices are for 1 room, 2 adults
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