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Privilege Aluxes

3,097 reviews
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Traveller (4086)
Room & Suite (1064)
Pool & Beach (930)
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe del mar”(357 reviews)
“satay”(540 reviews)
“pool bar”(293 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,097)Write a Review
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1,051 - 1,055 of 2,828 reviews
Reviewed 31 March 2015

This was our first time on the island but not our last!! Beautiful hotel with a very attentive staff. We had a couples massage that was very romantic and relaxing. The beach was beautiful, there were beach beds and huts available,, not overcrowded. Drinks were...More

1  Thank lass66
Response from Privilege A, Social Media at Privilege AluxesResponded 9 April 2015

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our...More

Reviewed 31 March 2015

Just returned from from a one week vacation at Privilege Aluxes. Pros: Clean resort, deluxe suites are spacious with room to spread out and great views. Beach access is optimal. Always able to get a chair at the beach or pool any time of day.We...More

8  Thank Marie A
Response from Privilege A, Social Media at Privilege AluxesResponded 9 April 2015

Thank you for your opinion, at Privilege we are always working to improve our services and facilities and the best way is listening to you. Thanks to opinions like yours we are in constantly improvement and growth. We hope to have a new opportunity to...More

Reviewed 30 March 2015

We had an amazing week at Privilege (March 2015). Isla is a spectacular island and Privilege made for a perfect vacation. The staff was very friendly and attentive throughout and we particularly enjoyed the Cafe del Mar restaurant, it was fantastic. Both beach and pool...More

1  Thank Matt W
Response from Privilege A, Social Media at Privilege AluxesResponded 9 April 2015

Thank you very much for your feedback. We are very pleased that the staff lived up to your needs and that you enjoyed our location in the lively heart of the city and right next to the finest beach. We will be happy to see...More

Reviewed 30 March 2015

We had a wonderful stay here in January of 2015. The beds are hard, but they can bring you egg crates. Depending on which room you pick decides the size. We chose the room with the Jacuzzi on the balcony.. (very over rated - its...More

1  Thank suenyyfan
Response from Privilege A, Social Media at Privilege AluxesResponded 9 April 2015

We appreciate your detailed comments of your stay with us and your compliments to the staff. It is fantastic that you loved it and enjoyed a great experience in this little paradise. We are particularly glad to hear that you will be staying with us...More

Reviewed 30 March 2015

This was the 4th time my sisters and I have stayed at Privilege Aluxes. We love it more each time. In fact, I hate to give a good review, because I don't want it to become so popular that we get priced out. :) The...More

4  Thank mew57
Response from Privilege A, Social Media at Privilege AluxesResponded 8 April 2015

We are specially glad that the service provided by our staff made your stay memorable. It is great to hear that you feel right at home which is always our goal for all our guests and it is fantastic that you love it more every...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$200 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$200 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (4086)
Room & Suite (1064)
Pool & Beach (930)
Dining (479)
Amenities (50)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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SunLover3333
21 February 2018|
Answer
Response from BUDDYV | Reviewed this property |
I wore sandals with no problem
0
Votes
Hawks57
14 February 2018|
Answer
Response from BUDDYV | Reviewed this property |
We had a bit of luck with emails but having been there I know they do not get to worried about anything and I do believe that when you get there all will be fine. I had tried to contact them about a room with a good view... More
1
Vote
Hawks57
14 February 2018|
Answer
Response from woodbd | Reviewed this property |
Consistent with our experience as well. Good luck.
0
Votes
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123456159
Room Tips
"all of the rooms are seem nice but if you can afford a platinum suite do it."
Read review
"Ocean view is amazing"
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"Standard room with pool or beach view is enough."
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"Room 2002 has a beautiful view of the Cancun side of the resort, and is the closest to the beach and..."
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