We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
    Save
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     19 people are viewing this hotel
    US$455
    US$395
    SAVE US$60
    US$427
    US$395
    Traveller (4076)
    Room & Suite (976)
    Pool & Beach (889)
    Excellence Playa Mujeres
    12,335 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Hotel Las Palmas
    285 reviews
    #12 of 37 hotels in Isla Mujeres
     
    Playa Arena
    81 reviews
    #13 of 37 hotels in Isla Mujeres
     
    Nautibeach Condos
    745 reviews
    #2 of 37 hotels in Isla Mujeres
     
    Overview
    • Excellent63%
    • Very good26%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cafe del mar” (357 reviews)
    “satay” (534 reviews)
    “pool bar” (289 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Excellence Playa Mujeres
    12,335 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Hotel Las Palmas
    285 reviews
    #12 of 37 hotels in Isla Mujeres
     
    Playa Arena
    81 reviews
    #13 of 37 hotels in Isla Mujeres
     
    Nautibeach Condos
    745 reviews
    #2 of 37 hotels in Isla Mujeres
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$395.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Mujeres hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6a0d54834c7f4ce39f578e6d7847a81c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1175973,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79471051],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":395,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6a0d54834c7f4ce39f578e6d7847a81c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":455,"lowestMetaPrice":395,"additionalPartner":false,"highestMetaPriceDisplay":455,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":455,"lowestMetaPrice":395,"highestMetaPriceDisplay":455,"hotelName":"Privilege Aluxes","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZhMGQ1NDgzNGM3ZjRjZTM5ZjU3OGU2ZDc4NDdhODFjIiwiQUlLIjoiNzVmNWI1MzAwNzUxNDEwODlkYjM0MzgzMzdhOGE5ZjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$395", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32647090":"Expedia","78916149":"OrbitzEWS","53953476":"TravelocityEWS","109236356":"HotelsCom2IB","79471051":"CheapTicketsEWS","119259891":"TravelClickIB50","68906802":"CancelonIB","65717600":"Hotwire","32475649":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,034)
    There are newer reviews for Privilege Aluxes
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,101 - 1,105 of 2,768 reviews

    Reviewed 7 December 2014

    This hotel does most things very well - it's got a lovely pool, a beautiful beach, nice rooms and good breakfasts. However, for two days (half) of our stay the wifi was utterly broken and the staff were unable to give any indication of when...More

    2  Thank James1983London
    Response from Privilege A, Social Media at Privilege AluxesResponded 9 December 2014

    Thank you for taking the time to post your comments on TripAdvisor, since your opinion is of great help to us in our efforts to improve and achieve our main objective, which is the full satisfaction of our customers. We are glad that overall you...More

    Reviewed 7 December 2014

    We stayed in November for our 10th anniversary and to try this resort out for a possible destination wedding for our daughter. Resort staff were very professional, beach is beautiful and food good, pool was a bit cold so we just hung at the beach....More

    Thank Seely2014
    Response from Privilege A, Social Media at Privilege AluxesResponded 9 December 2014

    We greatly appreciate your review, our guests experiences are the greatest and most important part of our business. We believe in memorable stays and that includes the experience our customers have with us, an excellent customer service is at the core of what we do....More

    Reviewed 5 December 2014

    Just got back Wednesday, December 3rd from this amazingly beautiful island and resort! Privledges Aluxes is all about making your vacation a relaxing one! The staff are professional and are all about service from Maria our housekeeper to the waitstaff at the beach cafe and...More

    2  Thank Rose M
    Response from Privilege A, Social Media at Privilege AluxesResponded 8 December 2014

    We appreciate the time you invested in to let us know your valuable comments as the work being done daily at Hotel Privilege Aluxes is in order to add satisfied customers. We are pleased to know that you enjoyed your stay with us, we will...More

    Reviewed 4 December 2014

    This all-inclusive was much more than I expected…the food was high quality and the grounds were beautiful. The rooms very spacious and the price was right. All employees were extremely courteous and friendly. The beach was perfect, with white power sand. A great location, would...More

    5  Thank kris09ny_9
    Response from Privilege A, Social Media at Privilege AluxesResponded 8 December 2014

    Thank you for taking the time to provide us with your feedback. We are glad we were able to satisfy all your expectations regarding the room, grounds, food & drinks, location and especially our staff as that is our key element. We look forward to...More

    Reviewed 3 December 2014

    We've traveled extensively to Mexico, the Caribbean, Europe, and Oceania. Privilege Aluxes ranks among one of the top places we've had the pleasure of staying. Our honeymoon suite spacious, comfortable, clean, and functional. Plenty of closet space. Iron/board provided. Mini-fridge well stocked with all the...More

    1  Thank soneill0918
    Response from Privilege A, Social Media at Privilege AluxesResponded 8 December 2014

    Thank you so much for your kind words. It is our pleasure to read about your experience. Thank you for giving Privilege Aluxes the chance to offer you such a wonderful experience in Isla Mujeres. We are honored to be on your favorite places list...More

    Excellence Playa Mujeres
    12,335 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Hotel Las Palmas
    285 reviews
    #12 of 37 hotels in Isla Mujeres
     
    Playa Arena
    81 reviews
    #13 of 37 hotels in Isla Mujeres
     
    Nautibeach Condos
    745 reviews
    #2 of 37 hotels in Isla Mujeres
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$197 - US$621 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Isla Mujeres
    • #2 Spa Hotel in Isla Mujeres
    • #3 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Agoda, TravelUp, Cheap Tickets, HotelsClick, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Privilege Aluxes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Privilege Aluxes Isla Mujeres ,
    • Privilege Aluxes Hotel Isla Mujeres
    Add Photo Photos
    Traveller (4076)
    Room & Suite (976)
    Pool & Beach (889)
    Dining (479)
    Hotel & Grounds (2050)
    Bathroom (66)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
    Nearby
    Hotel Las Palmas
    285 reviews
    .21 km away
     
    Nautibeach Condos
    745 reviews
    .11 km away
     
    Excellence Playa Mujeres
    12,335 reviews
    5.82 km away
     
    Playa Arena
    81 reviews
    .16 km away
     
    Nearby Restaurants
    Rooster Cafe
    1,603 reviews
    .16 km away
    Ruben's Restaurant Isla Mujeres
    1,280 reviews
    .19 km away
    Lola Valentina
    1,495 reviews
    .17 km away
    Dopi's
    458 reviews
    .14 km away
    Nearby Attractions
    Playa Norte
    5,904 reviews
    .22 km away
    On Isla Mujeres Water Tours
    269 reviews
    .23 km away
    Golf Carts Indios
    293 reviews
    .20 km away
    Sea Hawk Divers
    146 reviews
    .30 km away
    Ask a question
    Questions & Answers
    paradise51
    10 December 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    You do.
    1
    Vote
    LFORGACIU
    6 December 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    It is adult orientated but they do allow children . You will not see many kids as it is a quieter, more relaxing resort with no blaring music, pool parties, or activities for kids. A family with kids will enjoy it in my... More
    0
    Votes
    Megan G
    5 December 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    If you drink much at all IMO the AI is worth it. We only paid like $300 additional for 6 nights. Drinks can be three to five dollars and I think beer around two dollars. We thought the food was good there. The last we went... More
    0
    Votes
    Room Tips
    "Superior rooms are on the small side."
    Read review
    "Highly recommend the suites."
    Read review
    "Get a pool side view. School a little noisey in the mornings but not a deal breaker."
    Read review
    "Book the Grand Platinum Suite--it is worth the extra cost."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing