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Hotel Xbulu-Ha

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Traveller (122)
Room & Suite (221)
Dining (14)
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Overview
  • Excellent49%
  • Very good36%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“juan carlos”(31 reviews)
“beach towels”(16 reviews)
“playa norte”(26 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Breakfast included
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (247)
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Traveller rating
96
71
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7
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LanguageEnglish
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96
71
16
7
7
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All reviewsjuan carlosbeach towelsplaya norteair conditioning and a fanhotel windowbooked a junior suiterooms are spotlessly cleanreception areasafe place to staya small kitchen areastaying nightsfull size fridgeminute walk to the beachflat screen tvsingle bedbedroom and bathroomlocation is great
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1 - 5 of 197 reviews
Reviewed 2 weeks ago

Clean and comfortable rooms. A/C works great and is quite too. I found the staff to be friendly and helpful. The beach chairs that you can carry as a backpack are very handy and found it to be a nice touch. Close to almost everything...More

Thank TomF-Phoenix2008
Response from hotelxbuluha, Gerente at Hotel Xbulu-HaResponded 2 weeks ago

Thanks for your review

Reviewed 2 weeks ago

TLDR: Money Stolen, noisy at night, someone tried to enter our room at night. We checked into room #1 which was right next to the lobby at around 5 pm and decided to check out the nearby beach which was conveniently a 5 minute walk...More

Thank Derek C
Response from hotelmarcianito, Gerente at Hotel Xbulu-HaResponded 1 week ago

Dear guest, you don’t realize, but your A/C was leaking. This is the reason the maintenance staff go into your room to clean it, before the water from A/C could damage any of your belongings. About your lost, you never complained about that in the...More

Reviewed 3 weeks ago

We had the large suite on the first floor - big room - larger bathroom and great shower- cooking facilities (which we used more than I thought we would! ) clean and very good A.C. and helpful front desk and cleaning staff- also they have...More

Thank Stevie022
Response from hotelmarcianito, Gerente at Hotel Xbulu-HaResponded 3 weeks ago

Thanks for your hotel description.

Reviewed 13 April 2018 via mobile

This is the worst hotel i have ever stayed in! I have never felt so disrespected before. The employees are rude, the guests were rude, they do not respect personal space, also me and my friend were stolen from even though we said to not...More

Thank Brooklyn K
Response from hotelmarcianito, Director General at Hotel Xbulu-HaResponded 4 weeks ago

You forgot telling that you invited a 3rd person to get into the room, This person was not in your reservation. You are angry because you used this 3rd person to say that some money was stolen. Next morning I was waiting for you to...More

Reviewed 31 March 2018

I know how important your trip/vacation is. For that reason, when I write a review, I try and give you as many details as possible. After years of travel I learned what I really want is a hotel in a safe area, a room that...More

1  Thank IslandWayne
Response from hotelmarcianito, Director General at Hotel Xbulu-HaResponded 1 April 2018

This review has been the more complete I have never received to the hotel and to the Island. I really appreciate your time to write it. Thanks.

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Most Booked Properties in Isla Mujeres, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$46 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Isla Mujeres
Room types
Non-Smoking Rooms, Suites, Kitchenette
Details
Price range
US$46 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Isla Mujeres
Room types
Non-Smoking Rooms, Suites, Kitchenette
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Traveller (122)
Room & Suite (221)
Dining (14)
Pool & Beach (1)
Family and Play Areas (3)
Questions & Answers
Ask a question
angela s
1 July 2017|
AnswerShow all 4 answers
Response from hotelmarcianito | Property representative |
Please visit the hotel website to know how to get to the hotel
0
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Norman L
2 June 2017|
AnswerShow all 2 answers
Response from hotelmarcianito | Property representative |
In downtown
0
Votes
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McEwenJ
16 October 2016|
Answer
Response from Denise S | Reviewed this property |
Sorry dont know all the rooms, ours did not have a full kichen. We had sink, coffee maker microwave and toaster. There was no stove . You may be able to get one from hotel though. I believe there is a shared kitchen on the... More
0
Votes
Room Tips
"avoid room #1 if possible"
Read review
"Choose a larger room than the standard room if you come with your kids!"
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"Worth a bit more for a room with a kitchenette, as they are larger, and nice to have an extra sink."
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"Room 75 is a junior suite near the back of the property. Third floor, quiet."
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