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Hotel Xbulu-Ha

234 reviews
Traveller (120)
Room & Suite (194)
Dining (14)
  • Excellent51%
  • Very good35%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“juan carlos”(30 reviews)
“playa norte”(25 reviews)
“beach towels”(15 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
Breakfast included
2.0 Star Hotel
All hotel details
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28 Jan29 Jan
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)Write a Review
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All reviewsjuan carlosplaya nortebeach towelsair conditioning and a fanhotel windowgreat family hotelbooked a junior suitenice small hotella cazuelareception areacoffee makera small kitchen areastaying nightscomfy bedsingle bedbedroom and bathroomminute walk
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21 - 25 of 186 reviews
Reviewed 5 April 2017

We enjoyed our stay at Xbulu-Ha. We stayed in a Junior Suite for 9 days and in a Deluxe Room for 5 days. Both rooms had great air conditioning and fans and safes. The rooms were kept clean. We had no problems with the Junior...More

Thank travelling-fun77
Reviewed 21 March 2017 via mobile

Spent 2 days here. Xbulu ha is ideally located. Based at the north of the island it is a short walk from the ferry drop off and directly amongst the various shops and restaurants. Great location. We were disappointed on our arrival however when it...More

Thank Archie K
Response from hotelxbuluha, Gerente at Hotel Xbulu-HaResponded 22 March 2017

This is not an excuse; it is an explanation. When a sheet with suncream is washed, the chlorine reacts with the suncream and shows up the yellow stain. The sheet could be clean but it looks like dirty. We have in the hotel chemical products...More

Reviewed 19 March 2017 via mobile

This is a budget hotel. Its not a good as the photos shown. A little more worn than that but It's kept quite clean. It is noisy. We were room number 4 which sits a floor up from reception. Staff and guests sitting in reception...More

1  Thank binvinnie
Response from hotelxbuluha, Director General at Hotel Xbulu-HaResponded 20 March 2017

Dear guests who read this review, This review was written when: - Hotel totally full (100%) - Highest season in Island I know the sometimes the hotel becomes full of life, with many guests happy, laughing and smiling all time. This could be considered as...More

Reviewed 3 March 2017

We wanted to stay a couple of nights on the island and booked at Hotel Xbulu-Ha from others reviews and were glad we did. If you normally need to stay at a resort, this hotel may not be for you. This is a simple hotel...More

2  Thank david038Colorado
Reviewed 2 February 2017 via mobile

Wow. Shocked at how terrible our room was. We had no privacy in room #2 as we had curtains covering our glass door that led out into the main hall. So terribly disappointed by this experience. Hotel staff were rude and unaccommodating.

4  Thank Elana M
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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Refrigerator in room
Price range
US$46 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Isla Mujeres
Room types
Non-Smoking Rooms, Suites, Kitchenette
Price range
US$46 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Isla Mujeres
Room types
Non-Smoking Rooms, Suites, Kitchenette
Add Photo Photos
Traveller (120)
Room & Suite (194)
Dining (14)
Pool & Beach (1)
Hotel & Grounds (123)
Bathroom (18)
Family and Play Areas (3)
Questions & Answers
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angela s
1 July 2017|
AnswerShow all 4 answers
Response from hotelmarcianito | Property representative |
Please visit the hotel website to know how to get to the hotel
Google Translation
Norman L
2 June 2017|
AnswerShow all 2 answers
Response from hotelmarcianito | Property representative |
In downtown
Google Translation
16 October 2016|
Response from Denise S | Reviewed this property |
Sorry dont know all the rooms, ours did not have a full kichen. We had sink, coffee maker microwave and toaster. There was no stove . You may be able to get one from hotel though. I believe there is a shared kitchen on the... More
Room Tips
"Choose a larger room than the standard room if you come with your kids!"
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"Worth a bit more for a room with a kitchenette, as they are larger, and nice to have an extra sink."
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"Room 75 is a junior suite near the back of the property. Third floor, quiet."
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"The junior suites are great if you like to have small meals in your room."
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