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Na Balam Beach Hotel

Traveller (714)
Room & Suite (197)
Pool & Beach (167)
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Calle Zazil Ha 118 Playa Norte, Isla Mujeres 77400 Mexico See on map
Name/address in local language
Free Internet
Free Parking
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
Reviews (941)
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All reviewsbeach sideplunge poolplaya nortebeach bedsyoga studiobeachfront roombeautiful beachcontinental breakfastpalm treesbest beach on the islandlaid backbeach locationhotel restaurantwhite sandhot waterlobby areaan umbrella
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1 - 5 of 692 reviews
Reviewed 2 weeks ago

Stayed at this hotel from 8/27 thru 8/29 and what a nightmare. From the moment we checked in nothing went right. We were greeted not by the most friendly staff. Given a map of where our rooms were located and sent away in a hunt...More

1  Thank Ana L
Reviewed 3 weeks ago via mobile

If not the best, “playa norte” is one of the top ten in the world, white sand and soft beach, best sunset in cancun ( the sun come down in mainland) in cancun you can only see dawns, the cloud colours are amazing, a group...More

Thank teobalin
Reviewed 4 August 2018 via mobile

I haven't stayed in the Na Balam but they owe me. I booked the room 22 or 23rd of July for 16 of August. They charged me for it, the room is paid for, I have a bill for it. I cancelled the room 25th...More

Thank Karitas Þ
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 8 August 2018

Hi Mrs. Karitas it is a pleasure to assist you I would like to let you know that the reservation was cancelled free of charge, and that we started the refund process on July 28th so you´ll soon be credited back for the 1 night...More

Reviewed 3 August 2018

We just got back from Isla Mujeres and stayed at Na Balam while we were there. We were on the garden side in a standard room. As far as the room goes, it had A/C and everything you would expect a room to have, no...More

2  Thank bmoshx
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 8 August 2018

Dear Guest Thank you for taking the time to write about us, we are very glad to hear that you had a great time staying with us I would like to let you know that the beaches in México by law, are open to the...More

Reviewed 22 July 2018

Hotel Na Balam is a lovely authentic hotel on North Beach. I stayed in room 12 which is spacious and quiet. It is on the ground floor and is steps away from the bar and restaurant. The service at the reception desk is fabulous- they...More

Thank JillM1990
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 31 July 2018

Hi Ms. Jill thank you for taking the time to write about us we are very happy to hear that you had a great time at our Hotel The concept of the hotel is Yoga and Retreat that is why we only have Wifi available...More

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The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the ...More Caribbean sea and its sunsets with personalized services and attention. Less
Hotel class
Hotel Amenities
Free Internet
Free Parking
Air Conditioning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$70 - US$230 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Traveller (714)
Room & Suite (197)
Pool & Beach (167)
Dining (80)
Amenities (30)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 119 attractions in Isla Mujeres
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Questions & Answers
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Ralf J
5 September 2018|
AnswerShow all 2 answers
Response from teobalin | Reviewed this property |
Not yet
Google Translation
16 June 2018|
Response from MexicoJune | Reviewed this property |
I’m sorry I don’t know
Room Tips
"garden side rooms are near the pool and some guests play loud music into the night"
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"Beach front is the best!"
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"Beachside rooms. Avoid poolside."
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"Ask a lot about room noise to try for a quieter room (there may not be many)"
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