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Na Balam Beach Hotel

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1 room 2 adults 0 children
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Na Balam Beach Hotel
Na Balam Beach Hotel
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784 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Reviewed 4 days ago NEWvia mobile

Me, my wife, and two daughters (5 and 8) recently spent 3 nights here. We had a wonderful time! Our room was beautiful, the staff was friendly and helpful, the restaurant had tasty food, and the beach was outstanding! I wish we'd stayed longer! We will definitely visit again!

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Thank Kristian W
Ciudad Juarez, Mexico
Reviewed 6 days ago NEW

Na Balam is a very straightforward, no frills hotel. I have no idea how it is considered a four-star hotel. The location is spectacular, there's no arguing that, but that is it's best quality. When we checked in, we were greeted by a receptionist who was a tad on the surly side, and not very helpful. Everything at the hotel...

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Thank YellowLabMom17
Reviewed 1 week ago

This beach side hotel has a very cosy and friendly atmosphere. It is situated right at the beautiful playa norte with a stunning view of the sunset. Staff is very friendly, however there is no wifi in the rooms (fair enough, ok) but the wifi connection in the common areas is not good. The hotel is situated a 3 minute...

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Thank dompiano
Reviewed 2 weeks ago via mobile

Must be the best hotel on Isla. It certainly ticked off my boxes - great beach location on beautiful Playa Norte, pool, comfortable and clean rooms, friendly and helpful staff, good food and beach bar, no party factor but multiple bars and restaurants nearby if you prefer to whoop it up. We had a fantastic week here and already we're...

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Thank Barbara M
Dunnville, Canada
Reviewed 2 weeks ago

Great hotel, amazing beach. The colour is surreal, the water warm and shallow. Food is good and so are the margaritas. Room was very spacious but basic, resort was quiet. Yoga with Lal was perfect.Pool was so/so and the seating around it dated. We let our daughter swim there but we were there for the beach. Would go back in...

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Thank sunseekerTanya
Lake of the Ozark Missouri
Reviewed 2 weeks ago

We stayed Christmas to New Years. The service was fantastic and the MGR Iris was truly amazing. Between Iris and Ana they made us feel extremely welcome from the start and helped everyway they could by making phone calls for us and even bringing in a small refrigerator to keep our water cold in the room and big smiles daily....

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Thank Jim123462
Paris, France
Reviewed 17 December 2016

Probably the best place in Isla Mujeres. The main draw is certainly the beach, which is simply heavenly, especially in the morning when you have it practically to yourself. The beach beds and beach club are great and classy. Restaurant very good, recommend the (strong!) margaritas. In terms of the rooms, we were a bit disappointed by the "Ocean view...

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1Thank canb82
Anchorage, Alaska
Reviewed 11 December 2016 via mobile

Just to sum up...requested door to door service and dis not get picked up from thw ferry terminal. no hot water, blew a fuse every night while at the hotel, restaurant ok, Breakfast on the house every morning, friendly staff. Bought a massage while staying here, spa staff not punctual. Hotel not too impressive. Probably won't stay here again.

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Thank AK_Happy_Traveler
Longmont, Colorado
Reviewed 8 December 2016 via mobile

Best beach location on Isla Mujeres, Mexico. Staff is great. Weather was great. Beach is great for swimming or if you are older or have kids. Loud music from nearby boats not great but you can't have everything. Enjoy. I have spent 4 years backpacking and traditional travel have been to Seychelles, Mauritius, Caribbean, Lamu, Kenya, Bali, Greece, French Riviera,...

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2Thank Salvatorex1
Reviewed 5 December 2016

The hotel is located on the best part of the beach on Isla. It is beautiful and very much decorated and designed for an island hotel. Steps from the beach. The staff is very nice. You sometimes need to ask for things more than once, but it wasn't a big deal. The room was spacious and clean and the beds...

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Helpful?
Thank Kasmah M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs Beach Club & Restaurant
Oceanvs Beach Club & Restaurant
Cuisines: Caribbean, Seafood, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $177 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the Caribbean have nice breezes”
 of 5 bubbles YellowLabMom17, 17 Jan 2017 | Read review
“Enjoyed our room around the pool.”
 of 5 bubbles sunseekerTanya, 8 Jan 2017 | Read review
“I think the beach front near rooms 6-9 are located for best access.”
 of 5 bubbles Jim123462, 5 Jan 2017 | Read review
“Spring for a seaside--the poolside rooms don't reflect the overall quality of the staff or location.”
 of 5 bubbles FrannyElizabeth, 30 Nov 2016 | Read review
“we were room three right on the beach.”
 of 5 bubbles twinsmamma, 16 Sep 2016 | Read review
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