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Na Balam Beach Hotel

Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (577)
Pool & Beach (127)
Room & Suite (92)
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09/04/2017 10/04/2017
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    • Excellent34%
    • Very good31%
    • Average15%
    • Poor7%
    • Terrible10%
    Travellers talk about
    “beach side” (41 reviews)
    “plunge pool” (36 reviews)
    “playa norte” (67 reviews)
    Free Wifi
    Free Parking
    3 Star Hotel
    All hotel details
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    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    All reviews beach side plunge pool playa norte yoga retreat beachfront room continental breakfast beautiful beach beach beds palm trees best beach on the island hotel restaurant beach location laid back white sand ocean front sitting area lal fenix umbrellas beachside
    Reviewed 4 weeks ago via mobile

    Can't say enough about this place. We were upgraded to a master suite without asking, comfy beds, steps away from breathtaking north beach. Breakfast included was very good and drinks are strong. Never had problems getting beach beds, and staff very friendly. Already planning our...More

    Reviewed 4 weeks ago

    We had many concerns upon arrival about the condition of our room. Most were fixed. We requested to be moved, and were offered another room, but most of our issues were with the design and the lack of amenities that both rooms suffered so we...More

    Reviewed 21 February 2017

    This was our sixth stay at napalm, and as usual, we were not disappointed. This place is where we go to relax and get away from it all. It is a quiet, well maintained property on a beautiful stretch of Playa Norte beach with an...More

    Reviewed 18 February 2017 via mobile

    Really nice spot on Isle Mujueres , nice beach, good restaurant - everyone on staff was exceptionally helpful but Erving really stands out for being so gracious and helpful with everything. He is a true asset to this beautiful property.

    Reviewed 13 February 2017

    We stayed for a day in early January and loved the location itself right on Playa Norte.... However the beach in front if the hotel is crowded and you must be early to get a tumbona/ sunlounger. The new organic restaurant/beach bar adjacent to Na...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Traveller (577)
    Pool & Beach (127)
    Room & Suite (92)
    Dining (79)
    Nearby Restaurants
    Ruben's Restaurant Isla Mujeres
    1,105 reviews
    .37 km away
    Lola Valentina
    1,265 reviews
    .41 km away
    378 reviews
    .37 km away
    Fenix Lounge Restaurant & Beach Club
    503 reviews
    .01 km away
    Nearby Attractions
    Playa Norte
    5,086 reviews
    .34 km away
    Isla Mujeres Trips, Info & Tours Center by Mariel
    309 reviews
    .48 km away
    Pocna Dive Center
    86 reviews
    .39 km away
    Vastu School of Yoga
    138 reviews
    .03 km away
    Questions & AnswersAsk a question
    Kimberly S
    Hi. What are the prices like for food and drinks like at the hotel restaurant/bar? Is it better to eat at local restaurants since other reviews say the hotel is located within walking to the downtown area? Thanks!
    6 March 2017|
    Answer Show all 2 answers
    Response from Canasean | Reviewed this property |
    The food and drinks are reasonably priced and was convenient for lunch so that your beach day is not disrupted. There's a beach coffee, juice, sandwich bar on the property too which was good. We always ate dinner at the... More
    Is it worth the extra money to book a Jr. Suite or Plunge Pool Suite? Some reviews state the views of the ocean from these rooms aren't the best. Wondering if we would get better views, of the ocean, if we just booked a Deluxe Ocean View Suite,
    8 January 2017|
    Response from Annofchelsea | Reviewed this property |
    In my opinion the plunge pool room, where my friend stayed, was actually not as nice a room. The plunge pool itself was nice, but not that nice. If you can get above the ground floor, though, you will get a view of the... More
    Susan C
    Do they offer scuba certifications at the hotel? If not at hotel then does any businesses offer them on the island?
    22 December 2016|
    Response from Jackie S | Reviewed this property |
    I don't think they offer lessons there but there's definitely lots of businesses in the area that do.
    Room Tips
    "The larger rooms with a balcony on the beach side are a better experience."
    Esther P, 16 days agoRead review
    "We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on..."
    Ted W, 1 month agoRead review
    "There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is..."
    MomtheOrganizer, 1 month agoRead review
    "Definitely recommend a room on the ocean side of the resort."
    LeelalanuGal, 1 month agoRead review
    "ground floor rooms.."
    iamvioletflamelove, 1 month agoRead review
    "pool end not as pretty but nice."
    Christine N, 2 months agoRead review
    "Rooms by the Caribbean have nice breezes"
    YellowLabMom17, 2 months agoRead review
    "Enjoyed our room around the pool."
    sunseekerTanya, 2 months agoRead review
    "I think the beach front near rooms 6-9 are located for best access."
    Jim123462, 2 months agoRead review
    "Spring for a seaside--the poolside rooms don't reflect the overall quality of the staff or location."
    FrannyElizabeth, 3 months agoRead review
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