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I stayed at Na Balam for one night on my own before heading to Cancun for a business trip. Having been to Isla Mujeres before only for a day trip, I was looking forward to seeing how an overnight experience would be. I booked at...More
We arrived very late to a mix up with our rooms and not enough beds for our party which was really annoying. However, Iris worked very hard to fix this the next morning, for the rest of our stay and was very accommodating. The rooms...More
We had no hot water in the room during our stay—at times no running water at all. Complained to the front desk every day until we finally got the manager involved. They never were able to fix our water problem, and we spent most of...More
A very relaxed hotel with great service. Just stepps to playa Norte with free sun beds. We loved all the greens at the hotel - like living in the jungle. The pool was OK. The rooms were good sized, no luxury, but high standard. We...More
The location by the beach (Playa Norte) on Isla Mujeres was fantastic and really easy to get to from the ferry dock (5 minute taxi ride). The bar and restaurant were also good, with a decent selection of tacos (excellent prawn tacos) as a lunch...More
Response from PhxMermaid | Reviewed this property |
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant... More
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant with chairs and table, beds and lounge chairs located directly on the beach. It’s called Oceanus. Plus there are plenty of other beach bars all along Playa Norte, so this should not be an issue. Have fun! It’s a great place!