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Na Balam Beach Hotel

898 reviews
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Traveller (674)
Room & Suite (183)
Pool & Beach (161)
Overview
  • Excellent36%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible10%
Travellers talk about
“beach side”(47 reviews)
“plunge pool”(37 reviews)
“playa norte”(79 reviews)
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (898)Write a Review
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Traveller rating
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235
219
99
52
71
Show reviews that mention
All reviewsbeach sideplunge poolplaya norteyoga retreatbeautiful beachbeachfront roombeach bedspalm treesbest beach on the islandlaid backhot waterbeach locationhotel restaurantwhite sandocean frontan umbrellasitting area
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21 - 25 of 676 reviews
Reviewed 8 September 2017

My husband and I stayed here for 3 nights, and it was perfect. Staff were friendly and helpful upon arrival. We were in room 9, overlooking the gorgeous beach - near the restaurant, and bar. It was clean, and the shower was nice and strong....More

2  Thank Jodie J
Reviewed 27 August 2017 via mobile

Na Balam was completely what was expected for the price. We stayed in 25 which is by the pool on second floor... totally loved the atmosphere and the thatch roofing/ceiling. There are geckos and lizards crawling around but to be expected. I would recommend that...More

1  Thank Bergener13
Reviewed 23 August 2017 via mobile

Hello everyone, I stay at the hotel for 3 days, on the first day there is no hot water - no stream at all, on the second day there is no hot water - no stream I turned to the reception where they told me...More

1  Thank shmmil s
Reviewed 7 August 2017

In July we booked this property for a December 2017 stay. Unfortunately within hours of booking I was informed of a family event that conflicted with our December dates and therefore had to cancel roughly 3 hours later. It was through Booking.com and immediately I...More

2  Thank O0gierules
A TripAdvisor Member
32
Reviewed 24 July 2017 via mobile

What a great location! Located on the North side this hotel has a beautiful beachfront location. The outlook instantly relaxes you. The staff are very friendly and attentive, particularly by the day beds on the beach and in the restaurant. The beach is stunning. Everyday...More

1  Thank A TripAdvisor Member
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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$157 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$157 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (674)
Room & Suite (183)
Pool & Beach (161)
Dining (81)
Amenities (30)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
ihochman
14 February 2018|
AnswerShow all 3 answers
Response from PhxMermaid | Reviewed this property |
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant... More
0
Votes
kbcadd
14 January 2018|
AnswerShow all 2 answers
Response from Kathrin M | Reviewed this property |
Its in the lounge and at the Beach
1
Vote
Google Translation
kbcadd
28 December 2017|
Answer
Response from mcmalvarez | Reviewed this property |
As far as staff is concerned and telling, the construction will begin in August. The Fénix which was a bar/restaurant lounge was in operation on Monday and being dismantled on Tuesday. I walked by in the morning and it... More
1
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12345610
Room Tips
"Ask a lot about room noise to try for a quieter room (there may not be many)"
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"Rooms 9 and 10 overlook the beach (beautiful)"
Read review
"Pool side quieter, more lush. Beach side has restaurant, bar, so is a little louder."
Read review
"Dont stay here"
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