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Na Balam Beach Hotel

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Traveller (679)
Room & Suite (183)
Pool & Beach (161)
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Overview
  • Excellent36%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible10%
Travellers talk about
“beach side”(47 reviews)
“plunge pool”(39 reviews)
“playa norte”(80 reviews)
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (912)
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Traveller rating
236
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101
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72
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236
220
101
53
72
Show reviews that mention
All reviewsbeach sideplunge poolplaya norteyoga retreatbeach bedsbeautiful beachbeachfront roompalm treesbest beach on the islandlaid backbeach locationhot waterhotel restaurantwhite sandlobby areaan umbrellaocean front
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311 - 315 of 682 reviews
Reviewed 30 May 2014

i was booked 5 nights to stay at this hotel is Isla Mujeres. we arrived my girlfriend and i with our service animal because she is mentally handicapped, and after they told us it would be okay we booked our hotel, we paid for the...More

10  Thank CCohen25
Reviewed 30 May 2014 via mobile

Life slows down a bit down there just enough to realize what's important. Perfect getaway from the rat race!! Allowed me to disconnect from my job and technology and concentrate on my family and children. Great food!! Great beach!! No TVs!! Just relaxing!!

1  Thank Trophysnatcher
Reviewed 23 May 2014

I had my wedding at Na Balam on 4/26/14, and could not have been happier with the hotel, the staff, and the overall experience! Received the recommendation from friends of friends, and was skeptical based on some of the reviews, so we decided to check...More

2  Thank Brittany G
Reviewed 14 May 2014

I made a reservation at this hotel, and then cancelled it the next day after reading the reviews. My credit card was charged for the entire amount of the stay and I'm still trying to get a refund. I was told that it was charged...More

3  Thank Cindy L
Reviewed 14 May 2014

I have visited Isla Mujeres many times and I've always admired Na Balam as one of the original hotels on the island. The beach is incredibly beautiful and the hotel is situated very close to the water. I was placed in a pool "deluxe" room...More

3  Thank lbsmith
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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$127 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Isla Mujeres
#9 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$127 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Isla Mujeres
#9 On the Beach Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (679)
Room & Suite (183)
Pool & Beach (161)
Dining (81)
Amenities (30)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Ilene H
14 February 2018|
AnswerShow all 3 answers
Response from PhxMermaid | Reviewed this property |
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant... More
0
Votes
kbcadd
14 January 2018|
AnswerShow all 2 answers
Response from Kathrin M | Reviewed this property |
Its in the lounge and at the Beach
1
Vote
Google Translation
kbcadd
28 December 2017|
Answer
Response from mcmalvarez | Reviewed this property |
As far as staff is concerned and telling, the construction will begin in August. The Fénix which was a bar/restaurant lounge was in operation on Monday and being dismantled on Tuesday. I walked by in the morning and it... More
1
Vote
Room Tips
"Beachside rooms. Avoid poolside."
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"Ask a lot about room noise to try for a quieter room (there may not be many)"
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"Rooms 9 and 10 overlook the beach (beautiful)"
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"Pool side quieter, more lush. Beach side has restaurant, bar, so is a little louder."
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