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Na Balam Beach Hotel

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Na Balam Beach Hotel
Na Balam Beach Hotel
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816 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Houston, Texas, United States
Reviewed 19 August 2013

My wife and I stayed at the Na Balam for 5 days for our honeymoon. It isn't like the big resort hotels that you see in Cancun. It's a small little hotel with private rooms. We had a gorgeous view of with ocean on both sides of our room because the hotel is located right at the north point so...

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Thank Chris B
Wayne, New Jersey
Reviewed 18 August 2013

THis was the worst place I have ever stayed, there advertisinig and room amenities are false, I satyed there for a week (just checked out 8/12) in a room that ad a bed 2 chairs and 2 mirrors, no personality, no warmth no comfort. When I wattempted to check out I was told that I was put there by a...

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Thank John L
Montreal, Canada
Reviewed 18 August 2013

We called the hotel to book for a week. A rate of $198 USD was agreed upon and the first of seven nights prepaid on CC. Upon arrival the room was not ready and we were instructed to go to the restaurant for a snack, at which point we noticed the rates were sitting on the counter. The room we...

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Thank CherylandDarryl
San Francisco, California
Reviewed 17 August 2013

The location is perfect! We booked an ocean view room, which I recommend for sure. The room was simple but nice and clean. BE PREPARED TO HAVE NO TV, INTERNET, OR PHONE in the room. I wasn't aware of that prior to our stay, and it didn't bother me at all! It turned out to be really PEACEFUL! I was...

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Thank Vbonita813
Pittsburgh
Reviewed 16 August 2013

My husband and headed to Isla Mujeres to snorkel with whale sharks. After landing uneventfully in Cancun, it took about 30 minutes by taxi to get to the ferry depot for the 20 minute ferry ride over to Isla Mujeres. After a five minute taxi ride, we arrived at Na Balm hotel. Two-thirds of the hotel is on the beach...

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Thank UnderwaterDiva
Edmond, Oklahoma, United States
Reviewed 15 August 2013

This is a great hotel. We were treated with respect and genuine kindness by front desk and cleaning staff. I must say that my boyfriend and I are minimalist when it comes to service needs as well as material needs. This is a great location if you just want to go and relax and enjoy the culture without feeling as...

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1Thank Faye S
McKinney, Texas, United States
Reviewed 13 August 2013

Hotel Na Balam is in an amazingly lovely spot and we enjoyed our 5-day stay immensely. The rooms are simple, but this is what we wanted. No TV, no phone, no radio, no room service. There IS air conditioning (and you will need it). The restaurant at the hotel was wonderful. The ceviche Balam was the best we had on...

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1Thank Sara S
Winston Salem, North Carolina
Reviewed 8 August 2013

Our second visit to Na Balam and we will return again and again! If you're looking for tranquility, peace and quiet, this is the place for you. Clean simple rooms with plenty of space, nice amenities, wonderful office and desk staff to greet and help you (Israel and Adely), and the one of the prettiest beaches on the planet, Na...

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2Thank Mary M
Cozumel, Mexico
Reviewed 6 August 2013

I booked a room directly with the Hotel and Front Desk at Hotel via phone, was told my room would be #9, a basic room on the second floor in front of the sea, terrace with a hammock. I was excited to go. When we were at the front desk for Check in, I noticed the room number was not...

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4Thank COZUMEL_ROCKS_24_7
Dover, Delaware
Reviewed 30 July 2013

My two teenage sons and I stayed here for a week--we just got back, in fact. What we liked about this hotel is how un-Cancun it is. If you are looking for a frenzy of activity, this place is not for you. If you are looking for a five star hotel with pandering staff, this is also not for you....

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1Thank Tony K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs
Oceanvs
Cuisines: Caribbean, Seafood, International, Argentinian, Mexican, Mediterranean, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $130 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
18 questions
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The larger rooms with a balcony on the beach side are a better experience.”
 of 5 bubbles Pinky Parker, 13 Mar 2017 | Read review
“We stayed in the older part of the hotel. A bit further from the beach but pool, hot tub & yoga room on this side.”
  • Our room with thatched roof.
  • Our room's private porch.
 of 5 bubbles tedw_12, 27 Feb 2017 | Read review
“There are rooms that are beachfront, and rooms across the street poolside. We prefer poolside because it is more quiet and spacious.”
 of 5 bubbles MomtheOrganizer, 21 Feb 2017 | Read review
“Definitely recommend a room on the ocean side of the resort.”
 of 5 bubbles LeelalanuGal, 8 Feb 2017 | Read review
“ground floor rooms..”
 of 5 bubbles iamvioletflamelove, 1 Feb 2017 | Read review
5 of 5