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Marina Paraiso

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Marina Paraiso
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151 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Peoria, Illinois
Reviewed 1 August 2016

This was our first stay (early July, 2016) on Isla Mujeres and we loved it! Normally we go to Playa del Carmen to an AI but wanted to try island life. :) We selected Marina Parasio based on the reviews, the price point and the hotel offerings. Marina Paraiso delivered on our expectations. The room was clean, bed was comfortable...

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Helpful?
1Thank Believeinlivinglife
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso as your accommodations on your first visit to the Island! We are glad you enjoyed your room and our amenities. We too find our location perfect. Far enough away from the busyness of downtown but within walking distance to many neighboring businesses. The Island often makes quite an impression and many first timers come...

Santa Barbara, California
Reviewed 31 July 2016 via mobile

I booked this hotel through a booking agency and ended up paying well above what the actual price was. Even at that price it was a nice place to stay. The site I booked from was deceitful stating ocean and marina view rooms which was not the case. I would have stayed elsewhere had I known that. I paid the...

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Helpful?
Thank buza831
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for your honest review. This helps us greatly with our management meetings and staff training. We do apologize for the lack of customer service, this is not acceptable. When using booking sites, we must adhere to their labels for each room. You can not customize the names so we do see where there could be some confusion. Being...

Murfreesboro, Tennessee, United States
Reviewed 26 July 2016

I own a home in on Isla Mujeres and it was occupied at the time of my visit. A friend and I stayed in Marina Paraiso. Honestly, I had no idea these rooms existed. They are so private, which is one of the things I truly loved about it. It's facing the street, but I can honestly say that I...

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Helpful?
Thank Sonya C
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

We always greatly appreciate when local home owners and residents stay with us or recommend Marina Paraiso to their friends and family. Being such a small Island, the sense of community is huge among the foreign and local residents. Thank you for taking the time to post your experience. Anytime your place is rented, you are welcome at Marina Paraiso!...

Long Beach, California
Reviewed 25 July 2016

This is a very nice hotel, and perfect if you are a scuba diver, as Paradise Divers is located at the hotel, and their boat picks you up from the hotel dock. The room was nice and clean, but the staff forgot to clean our room two days in a row. No big deal, but worth a mention. A ride...

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Helpful?
Thank Jenn_Nomad
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso and Paradise Divers for your dive vacation. Being the only dive resort with everything including the boat onsite makes it very convenient. We do apologize for housekeeping and appreciate you letting us know. We will address this with our staff. It is our goal to have your experience be positive and memorable. We appreciate...

Santa Ana, California
Reviewed 25 July 2016

This "boutique" hotel is a bit of paradise on a beautiful island. After staying there almost a week with my daughter, we didn't want to leave. The rooms are very clean and sparsely furnished. Each room has a tiny balcony with a beautiful view of the leafy, shady grounds. We didn't use the blue-tiled pool, but several other families did...

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Helpful?
2Thank FreddyDoodle
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso as your accommodations while vacationing on Isla Mujeres. We are so glad you enjoyed your time with your daughter. Our staff really wants our guests to have a nice experience at our hotel and restaurant as well on the Island. Most Islenos have great pride for our Island and want to ensure all our...

London, United Kingdom
Reviewed 19 July 2016

I stayed here for 6 days in July. It is a pleasant place, if you are looking for a rustic hotel, and i have to say i prefer these to th mega-all-inclusive place on the mainland. However there were a few things wrong with the place which detracted from the enjoyment. In the first place there was a permanent drain...

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Helpful?
Thank JD12367
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Marina Paraiso is a small budget hotel and is the only hotel on the Island with the dive shop and dive boat onsite. Your dive tour group chooses our hotel because of the size/cost and the personal attention from our dive operations manager and dive crew. We did know about your unhappiness from the beginning of your stay and addressed...

Gardner, Kansas
Reviewed 16 July 2016

Never having been to the island, this is where we stayed. Quiet -- in fact, very quiet. My husband and I arrived in time to have dinner at the onsite restaurant, Barlito's. It was excellent! Highly recommend. You just need to remember you are on island time and don't be in a hurry. Our room at Marina Paraiso was a...

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1Thank jgatorma
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso for your very first visit to the Island. We appreciate you taking the time to share your experience with other TripAdvisor travelers. We hope you enjoyed your time on the Island and that Isla is a place you will visit again! My best regards, Tiffany Wareing

Canton, Massachusetts
Reviewed 15 July 2016

This was our second stay at Marina Paraiso and we can't imagine staying anywhere else on Isla Mujeres! The location is great; quiet enough to relax yet only a 50 peso cab ride to the busy areas! We never had a problem hailing a taxi, either. The staff is so friendly and helpful. They arranged our whale shark tour for...

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Helpful?
Thank JenEyre
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for being a repeat visitor to Marina Paraiso. We are thrilled you enjoyed your second stay with us. Being just out of town is not for everyone but like you, we love the tranquility and convenient location. We appreciate your kind comments about our staff. English is only a first language for a few us, and we are...

Austin, Texas
Reviewed 8 July 2016 via mobile

We suffered for 4 days in a downtown hotel with inadequate A/C. Called them & begged for a cold room for one night. They jumped to the rescue. Our room was great clean & COLD. It was a thankful relief. The pool is greAt & marina attracts some interesting people. Great food & drink. Stay here rent a cart for...

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Helpful?
Thank Jan H
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

We are so glad we could accommodate your needs of a "cold" accommodation! Thanks for choosing Marina Paraiso and taking the time to post a review on TripAdvisor. This time of year, AC is a must. It has been a hot and humid summer. During the day if you are in the pool or at the beach or even touring...

Stockholm, Sweden
Reviewed 21 June 2016

The hotel has a very quiet location with a beautiful pool and and garden. The rooms show signs of wear. When we checked in our room smelled funky and shortly thereafter water started dripping from the A/C unit. However, within the hour a technician had fixed it. This kind of signified our experience at the hotel, whenever the something didn't...

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Helpful?
1Thank SwedishMagnus
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this review

Thank you for choosing Marina Paraiso Hotel for your vacation on Isla Mujeres. Thank you for your kind words concerning our staff. We do apologize for any maintenance issues you may have encountered. We hope you enjoyed your time on the Island. My best regards, Tiffany Wareing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Conveniently located on the bay, Marina Paraiso Hotel on beautiful Isla Mujeres is less than a mile from the passenger ferry downtown. The only resort on Isla with a marina, a 22 room hotel, a licensed dive shop, Paradise Divers & a full service restaurant, Barlito. All rooms include A/C, wifi, satellite television, mini fridge, safe, patio or balcony, ceiling fan and daily maid service. Enjoy the views of the turquoise water from the infinity pool, the Club Islenos pool, the palapa bar or the deck dining. Marina Paraiso Hotel is truly paradise. ... more   less 

Additional Information about Marina Paraiso

Address: Av. Rueda Medina 491, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $89 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marina Paraiso 3*
Number of rooms: 22
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Marina Paraiso staff and other travellers.
8 questions
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Questions? Get answers from Marina Paraiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second floor unless stairs are a problem.”
 of 5 bubbles glbkge, 12 Feb 2017 | Read review
“We are in room 22. Love the big patio!”
 of 5 bubbles akchick, 5 Feb 2017 | Read review
“Some rooms had a water view or a view of the pool.”
 of 5 bubbles lyngodin, 24 Nov 2016 | Read review
“The poolside rooms offer a great view. and are quiet and comfortable 1,2,3 are ground level no stairs”
 of 5 bubbles 603lesterc, 20 Nov 2016 | Read review
“go next door”
 of 5 bubbles NoPrincessButPicky, 14 Aug 2016 | Read review
5 of 5