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Mia Reef Isla Mujeres

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1,936 Reviews from our TripAdvisor Community

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Showing 1,648: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEWvia mobile

We thoroughly enjoyed our stay at Mia! Not sure where to start, there are so many things about it we loved. The water and views are truly amazing. We swam and snorkeled on the beach and in kings bath. The water is so clear it's hard to believe it isn't a pool. The staff was so kind and friendly, we...

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Thank Mexico_Traveler214
Portland, Oregon
Reviewed 3 days ago NEWvia mobile

I almost don't want to post this review to keep folks from visiting because I want it all to myself. We loved Isla and Mia. I'll mention the not so great things first. A lot of folks here have said they were greeted with drinks at check in. We missed out on that. 😢. I'm just jealous. We also reserved...

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3Thank Stacey W
Chicago, Illinois
Reviewed 3 days ago NEW

I have been to the Island Many times and this is the first time I've stayed at Mia. I normally stay at the small boutique Hotel Rocamar so this was a big change for me. I stayed in the newly renovated villas which were lovely. I did not eat onsite but did enjoy sunset drinks at the bar which was...

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Thank cristynes2
Cape Traverse, Canada
Reviewed 4 days ago NEWvia mobile

We visited the MIA Reef Beach Club twice during our week stay on Isla Mujeres. We stayed at a small hotel on Hildago Avenue and traveled to different beaches and beach clubs each day. There is a 600 peso/person charge per day. Well worth it! This runs from morning - 6pm. Includes all drinks, lunch buffet, beach BBQ & ceviche...

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Thank MacKayFamJam
Weatherford, Texas
Reviewed 4 days ago NEW

We have stayed here many times starting when it was avalon reef, it has gotten sooooo much better. It is remodeled and really a great place to stay for couples or families. The staff was nice and very helpful. We had great experiences with the spa. The food was better than it has ever been. This time we actually saw...

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Thank debiallmon
Reviewed 5 days ago NEWvia mobile

We came here for our best friends birthday and had an amazing time. But We also see why there are mixed reviews now. You love the place but also dislike it. I'll start off with the dislikes. The staff at the bar and buffet are horrible. We pay for all inclusive and one night at the bar the bartenders completely...

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3Thank willow c
Indianapolis, Indiana
Reviewed 5 days ago NEW

The last time we were at Mia Reef, it was owned by Avalon. The hotel was for sale at the time in 2013, and although clean it needed to be updated, 1/2 of the hotel was not in use, and the villas were extremely dated. We were ready to sell our timeshare with Avalon after our visit with our son...

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Thank travelinrenee
Savage, Minnesota
Reviewed 6 days ago NEWvia mobile

Its a short trek from the airport, once off the ferry it's a short walk or taxi ride. You're welcomed with beer or water as you make your way to your room. The rooms have recently been renovated and look great baring some minor cosmetic defects. Room service is inconsistent on what gets stocked from towels, toiletries, and minibar. The...

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2Thank axeium
Reviewed 1 week ago via mobile

Went for our honeymoon... We loved it. The food was pretty good but it's sill fun and exciting to go out on the town and take in the local food available. Staff was super helpful. Plan on going back. The entertainment each night was fun. It was truly wonderful. Can't wait to go back.

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2Thank Leah R
Reviewed 1 week ago via mobile

I must admit the service they provided us was top notch, i did upgraded the room to ocean view and i must say it was worth it. I have to pay for it and spoke to the front desk as they were fully booked they were not able to do it on the same day but was able to accommodate...

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1Thank Sarabdeep S

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $340 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mia Reef Isla Mujeres 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef
Hotel Style:
#4 Spa Hotel in Isla Mujeres
#5 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Mia Reef Isla Mujeres staff and other travellers.
367 questions
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Daytona Beach, Florida

Why does Mia Reef management not respond to the complaints and negative comments in the one star reviews on TA, the comments about boring, bland food, the limited selection, the lack of quality steak, the almost nonexistant amount of shrimp and lobster available, the watered down "swill" liquors on the Mia Reef joke of an "all inclusive resort menu"?

Why does management only respond to compliments and praise from guests who have obviously never visited a "real" 4 or 5 star all inclusive resort in Mexico or the Dominican Republic?

How about a response to Mia Reef's constant violation of its timeshare members contracts?

  Mia Reef Isla Mujeres is forcing its vacation club (timeshare) members to pay a mandatory all inclusive fee of $966 USd per week, in addition to their $600-700 annual maintenance fee. I have seen the contracts of the vacation club members and their contract clearly states that the all inclusive is Optional!

How does Mia Reef Isla Mujeres justify violating its members' contracts and having the audacity to state that "it, (Mia Reef Isla Mujeres) has the right to pick and choose what parts of the contract it accepts? At the same time Mia Reef states that the vacation club contract holders are required to fulfill the entire contract. Mia Reef insists its members pay their annual maintenance fees even though Mia Reef will not allow their vacation club members to use their resort accomodations without paying this all inclusive fee? And Mia Reef wants the extra $966 to be paid in advance! This is "EXTORTION", pure and simple!

 

Is Mia Reef unaware that contract law is contract law, and a contract cannot be changed unilaterally?

It seems that Mia Reef is a big bully that is taking advantage of a large group of senior citizens who paid thousands of dollars for this vacation club membership. Mia Reef Isla Mujeres is hiding behind the Mexican border, foolishly thinking that it is immune to American and Canadian lawsuits!

9 months ago

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Questions? Get answers from Mia Reef Isla Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The renovated Villas are fantastic”
 of 5 bubbles cristynes2, 22 Mar 2017 | Read review
“Villa's offer ocean view or lagoon view”
 of 5 bubbles debiallmon, 21 Mar 2017 | Read review
“Haven't stayed in hotel, but hear rooms are smaller. Villas are great!”
  • Pier from villa room balcony view west
 of 5 bubbles travelinrenee, 20 Mar 2017 | Read review
“Ask for 5th floor or above, or even a villa. It's worth the extra cost!”
 of 5 bubbles P2751FMlindam, 18 Mar 2017 | Read review
“High floor as music went on til 3pm Saturday night.”
 of 5 bubbles HumphreyBee, 17 Mar 2017 | Read review
5 of 5