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Calle Zasil HA SN Zona 7 Islote El Yunque, Isla Mujeres 77400 Mexico
27 people are viewing this hotel
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Traveller (8670)
360
Panoramas (42)
Room & Suite (644)

About

#4 of 52 hotels in Isla Mujeres
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Isla Mujeres, Mia Reef Isla Mujeres is an excellent choice for rest and rejuvenation. It’s private island in a dazzling paradise Mia Reef Isla Mujeres makes it easy to enjoy the best of Isla Mujeres. You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and a refrigerator, and you can stay connected during your stay as Mia Reef offers guests free internet access. The all-inclusive resort features a concierge. Plus discover a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. While staying at Mia Reef you should visit the best kept secret of Isla Mujeres: “The Grand King’s Pool” Mia Reef is located in the best beach of Mexico: Playa Norte where we are free of sargassum. Well-known for its romantic environment and proximity to great restaurants, visitors can check out El Centro (0.5 mi) and Iglesia de Concepcion Immaculada (0.5 mi), some of Isla Mujeres' top attractions. While in Isla Mujeres, you may want to check out some of the restaurants that are a short walk away from MIA Reef Isla Mujeres, including Mayan Beach Club Restaurant & Tequileria (0.4 mi), Lola Valentina (0.3 mi), and North Garden (0.2 mi). During your visit, be sure to check out a popular reef like El Farito, which is a short distance from the all-inclusive resort. Don’t miss the opportunity to know Mia Reef Isla Mujeres!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Books, DVDs, music for children
Secured parking
Internet
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Saltwater pool
Shallow end in pool
Yoga classes
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bicycles available
Boating
Canoeing
Diving
Snorkelling
Water sport equipment rentals
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Water park offsite
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbour View
Languages Spoken
English, Spanish

Location

80Somewhat walkable
Grade: 80 out of 100
22Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
6244Reviews811Q+A100Room tips
Traveller rating
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Most Recent
Kyle S wrote a review 7 Jun
Lindstrom, Minnesota8 contributions3 helpful votes
We had a delightful time together as a family. The staff was courteous and it's a beautiful place. The problem began when we received our credit card statement and we were overcharged by $300. Numerous calls to Hotels.com AND calls to Mia accomplished nothing despite burning up lots of time. Very frustrating. The overcharge is clear based on documentation that is obvious. We were told that it was due to foreign exchange -- which mathematically cannot account for $300. I feel very ripped off.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bailey T wrote a review 7 Jun
Paris, France13 contributions9 helpful votes
This was such an amazing family trip that far exceeded my expectations. I was a little nervous about traveling and staying in a room with our 2 & 4 year old but it couldn't have turned out more perfect. The beach, the activities, the pool, the food set up was so perfect. The highlight of our trip was the last night with the Disney character performance. But every second was magical.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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john wrote a review 7 Jun
Bismarck, North Dakota1 contribution
Keep in mind - you come here for the beach! However, as frequent travelors of the caribbean we were so pleasently surprised with the service - especially want to give a huge shout out to Cirilo in the bar, Eduardo and Luis are amazing bartenders, Nubar and Jose Sierra in the front. anything we ever needed, they were there. The cevicheria and their staff are incredible as well! the servers are awesome. The food was really good. Just got to find qhat you like. I would stay here again 💯
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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210amberm wrote a review 6 Jun
2 contributions1 helpful vote
After a great stay we decided to buy a membership, DON’T DO IT! I was excited to bring some friends back and use my benefits. I booked two rooms for 8 people. I paid my invoice immediately. We ended up needing to cancel the trip for personal reasons and I reached out asking what the policy was. He sent me the policy and I was within the timeframe for a full refund. It has been 6 weeks and I am still waiting for over $4,000!! all they keep saying is it has been sent to accounting department for review. It was paid via credit card, seems to me they can just push a button and refund the money. The communication in general has been terrible and we only get responses after getting pushy. Many of times emails would be rejected and I would get an error email. I feel as though I have been scammed and definitely not treated as a club member!
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marcy B wrote a review 6 Jun
2 contributions1 helpful vote
Top notch service! Over the years we have seen some staff leave Mia and it’s been hard to see that happen. The staff and the beach are the reasons we chose Mia Reef! Both make you feel like you are coming home. We were thrilled to see our favorite Israel is still at Mia Reef! He makes everyday perfect! He anticipates your every need and always treats us like family! Best server we’ve ever had over many countries we have visited!
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ryan wrote a review 5 Jun
Bern, Switzerland29 contributions16 helpful votes
+1
Obviously choices and taste differ. The extraordinary high reviews were main teason for booking. My perception of reality of this place pretty much matches with the “terrible” scares which I found the most accurate. PROs: The hotel is nested on an island of the IM island. The beach is nice in theory (will come to that later). View from Ocean view is lovely. CONs: 1) CheckIn: You need to fill a COVID form and provide your private mail for “security” reasons. Being on a roundtrip no other Mexican hotel asked for that. You get an intro to hotel facilities, a senseless resto reservation process and numerous invitations for a club membership. You are asked to immediately book a 90mins appointment for the club membership. 2) Dirt: Literally this place is snowed in bird poo. Yes great to have birdlife but no one cares about cleaning, all like ALL tables, chairs, sunbeds are covered. When asked for cleaning you get grumpy views. The pier looks nice from far but you can’t walk on it due to poo everywhere. The beach is not maintained neither cleaned. 3) Food: Should’ve known better that All-In means cheap cantine food. There are NO options for vegetarians other than pasta with butter (unfortunately not joking). Drinks are low level. And not my type of place and vacation to get drunk before breakfast. 4) Attitude: running a hotel and serving paying guests is not the core business here, it’s selling memberships, I assume timesharing. Drinks, sunbeds, reservations, snorkel prices etc. you pay moon prices when not a member. Gave me the feeling of scam and disrespect. 5) Value: I find it hard to believe anyone would seriously consider returning to this place. As said, perception, taste and expectations may differ. However, the relatively high price is by no means justifiable. There are amazing 5*, non All-In resorts in Mex/Quintana Roo for less than half price of this one.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Book snorkeltrip in town, it is a 5min walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MÍA Reef Isla Mujeres, Director General at Mia Reef Isla Mujeres
Responded 6 days ago
Dear Rezario, Thank you for choosing our hotel and have taken your time to share your comments. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit. We are checking your payment record and what you payed was for a Delux Villa , in case you have another record, you will need to check with Expedia, they are the ones who send us the booking information. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimberly M wrote a review 3 Jun
1 contribution
Wait staff Reyes, Roberto excellent. Tell people if they have their own snorkeling equipment to take it. My husband could not use the cheap equipment provided by the company due to his past broken nose so he missed the whole excursion. Money wasted and we had our gear in our room we could have taken. Mia Reef was great. We joined the club.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get your fresh towels the afternoon before for the next day bc the kid won’t give them out a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jason wrote a review 2 Jun
Dallas, Texas7 contributions1 helpful vote
Alejandro and his team at the restaurants were amazing. They were very attentive and the service was great. We are at both the steak restaurant and the Mexican restaurant. We were seated on time and all of the staff were attentive. The crepe dessert was so good I got it both nights.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Luiza L wrote a review May 2023
Saint Louis, Missouri8 contributions20 helpful votes
Mia Reef has a great Bay Area, for which is why we decided to stay at Mia. We booked the Villa Ocean Front. It was just 2 people, me and my husband. Room was very small, bathroom really small. The shower was a triangle, which was hard to manage. We are not big people, which we did not understand how they would sell it as a villa and still have it so small. This was villa 2012. We do not recommend it. Positive: The view and the bay. Wading in the bay is fantastic. The La Maria’s restaurant for Grill or Mexican is ok. The servers are great! Beach service is good and everyone is trying hard. Golf cart rental was easy. Negative: Front Desk does not explain anything, you have to find out as you go. The Buffet for breakfast, lunch or dinner is mediocre. We loved to see the terns ( hundreds of birds), nesting on the oven side. The smell is terrible and we felt bad for anyone with rooms right there. Would we come back? No, the lack of options for food sealed it.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peter Marrero wrote a review May 2023
Miami, Florida20 contributions1 helpful vote
Celebrating girlfriends birthday and wow what a experience basically the staff made it worth wild. The house keeper to the servers from the beach to the restaurants with 2nd to none. The only complain i have was the amount of pressure they give you trying to see you the vip Mia club. They wouldn’t take a no for anything. I literally had to leave with a anger rage n almost leave the resort because i felt belittled. The pressure they demand on you isn’t worth the free gifts which is why i return the free offer. But, that doesn’t take away from the place and staff. I ultimately admired our beach attendee Israel. It was my gf birthday and i mentioned it out of conversation and he went out of his way to gather other staff to make it special by providing her favorite shot and desert. She cried of happiness. Thank you honestly for that
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Not so much pressure on the Mia club membership. Honestly i am going to do it but i can’t this...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$428 - US$579 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avalon reef club isla mujeres hotel isla mujeres, avalon reef isla mujeres, avalon club reef, isla mujeres avalon reef
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
164
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MIA REEF ISLA MUJERES: UPDATED 2023 Resort Reviews, Price Comparison and 9,113 Photos (Mexico) - Tripadvisor

Frequently Asked Questions about Mia Reef Isla Mujeres
Which popular attractions are close to Mia Reef Isla Mujeres?
Nearby attractions include The Treehouse Yoga (0.3 km).
What are some of the property amenities at Mia Reef Isla Mujeres?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Mia Reef Isla Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mia Reef Isla Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mia Reef Isla Mujeres?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Mia Reef Isla Mujeres?
Conveniently located restaurants include Guru Beach Club & Restaurant by Lotus, Beachin’ Burrito, and North Garden.
Are there opportunities to exercise at Mia Reef Isla Mujeres?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Mia Reef Isla Mujeres offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Mia Reef Isla Mujeres?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mia Reef Isla Mujeres?
Many travellers enjoy visiting Hacienda Mundaca (5.4 km).
Does Mia Reef Isla Mujeres have any great views?
Yes, guests often enjoy the harbour view available here.