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Mia Reef Isla Mujeres

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2,009 Reviews from our TripAdvisor Community

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Showing 1,707: English reviews
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Iowa City
Reviewed 2 days ago NEWvia mobile

I am counting the days until I return to "mi parisio". We were there for a week in June 2016 and the count down is on...38 days to go! I am so excited by the reviews I have read seeing that many of the staff who made our stay so wonderful are still there!!!! My whole family (9 of us)...

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1Thank Kapra H
Foxborough, Massachusetts, United States
Reviewed 2 days ago NEWvia mobile

Staying in a house on the island and went here for the day....was fabulous. The beach, pool, food, and service well above average. $45 usd per person all inclusive. Well worth it. Great hotel to stay at. Close to downtown and great beach location.

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2Thank MJC859
Reviewed 5 days ago NEWvia mobile

You can't get a better location than this at Isla, lovely beach and close to city center! For comments I've read about wind I have this to say; Either you've been unlucky or you've been spoiled. Naturally there is wind on a tiny island at the edge of an island. And it's actually quite nice and more like a soothing...

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1Thank Franco R
Reviewed 6 days ago NEWvia mobile

So my family of four just spent 6 days in Isla Mujeres at MIA reef. My experience at various all inclusive resorts, puts MIA in the top as location and middle in terms of amenities. The good: Location is just as described. The hotel itself is on an island off of Isla Mujeres, which allows for a private beach, snorkeling...

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4Thank Neeraj G
Reviewed 1 week ago via mobile

I have to say I did enjoy this mini vacation thanks to the staff and the set up of the hotel.The view and the location was a paradise the stuff very friendly and professional they were doing anything to make sure I was finding everything I was looking for with information at the time needed. Federico,Soul at the front door...

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2Thank Giusy S
Orlando, United States
Reviewed 1 week ago

This Hotel is amazing! Anyone reading this review, and you are thinking about booking this hotel, "don't hesitate" I guarantee you will find the staff is out of this world friendly, beach and food was amazing! More the back to house than the front desk, although they were good, they could smile more and address you by name. Now the...

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1Thank Luis G
Sahuarita, Arizona, United States
Reviewed 1 week ago

Coming to Mia Reef definitely exceeded my expectations! The location is beautiful and the snorkeling was great. The King's Bath through the villas is good, but not any better than the snorkeling in front. It's so nice that bikes, snorkel masks, and kayaks were all included. I know golf carts are recommended by many, but when you're eating to your...

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3Thank Erika O
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Erika, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

North Wales, United Kingdom
Reviewed 1 week ago via mobile

Visited this tiny paradise island for a break in the sun, what a fantastic place, so relaxed, the beach was gorgeous and the water was so warm! Nice places to eat and drink! Can't wait to return and swim in the sea. Tip... walk as far right as you can go for the better beach, more quiet and relaxed. We...

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3Thank juls1809
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear juls1809, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

Reviewed 1 week ago

Wow - we had such a wonderful time! This was our first trip to Isla Mujeres - absolutely loved the island and the Mia Reef! Booking details: I booked this trip about 6 weeks prior to our visit through bookit.com. I booked an Deluxe Ocean View room with a balcony. And that is exactly what we got! I was a...

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5Thank Greg T
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Greg, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

Los Angeles
Reviewed 1 week ago

Spent a week in beautiful Isla Mujeres. We stayed here at the Mia Reef and from the beginning everything was great!! Check in was a breeze. We immediately were checked in. Receptionist Adriana had a wonderful smile and explained all that the resort had to offer. Even though its an all inclusive the quality of the food and service was...

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3Thank Funinthesun1970
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $316 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mia Reef Isla Mujeres 3.5*
Number of rooms: 156
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef
Hotel Style:
#4 Spa Hotel in Isla Mujeres
#5 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Mia Reef Isla Mujeres staff and other travellers.
394 questions
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Daytona Beach, Florida

Why does Mia Reef management not respond to the complaints and negative comments in the one star reviews on TA, the comments about boring, bland food, the limited selection, the lack of quality steak, the almost nonexistant amount of shrimp and lobster available, the watered down "swill" liquors on the Mia Reef joke of an "all inclusive resort menu"?

Why does management only respond to compliments and praise from guests who have obviously never visited a "real" 4 or 5 star all inclusive resort in Mexico or the Dominican Republic?

How about a response to Mia Reef's constant violation of its timeshare members contracts?

  Mia Reef Isla Mujeres is forcing its vacation club (timeshare) members to pay a mandatory all inclusive fee of $966 USd per week, in addition to their $600-700 annual maintenance fee. I have seen the contracts of the vacation club members and their contract clearly states that the all inclusive is Optional!

How does Mia Reef Isla Mujeres justify violating its members' contracts and having the audacity to state that "it, (Mia Reef Isla Mujeres) has the right to pick and choose what parts of the contract it accepts? At the same time Mia Reef states that the vacation club contract holders are required to fulfill the entire contract. Mia Reef insists its members pay their annual maintenance fees even though Mia Reef will not allow their vacation club members to use their resort accomodations without paying this all inclusive fee? And Mia Reef wants the extra $966 to be paid in advance! This is "EXTORTION", pure and simple!

 

Is Mia Reef unaware that contract law is contract law, and a contract cannot be changed unilaterally?

It seems that Mia Reef is a big bully that is taking advantage of a large group of senior citizens who paid thousands of dollars for this vacation club membership. Mia Reef Isla Mujeres is hiding behind the Mexican border, foolishly thinking that it is immune to American and Canadian lawsuits!

10 months ago

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Questions? Get answers from Mia Reef Isla Mujeres staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view.”
609luisg, 18 Apr 2017 | Read review
“We upgraded to a villa they r very nice”
Carla9797, 12 Apr 2017 | Read review
“They have Ocean View Villas (the Caribbean is bluer than blue here with wild waves).”
LisaCStJohn, 12 Apr 2017 | Read review
“Choose a villa!”
craigcE1340MK, 10 Apr 2017 | Read review
“Floor 4 or higher”
JuliaB714, 9 Apr 2017 | Read review
5 of 5