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Mia Reef Isla Mujeres

CancelonUS$243*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$339*
US$243*
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US$267*
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Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
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2,062 Reviews from our TripAdvisor Community

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Showing 1,747: English reviews
Start your review of Mia Reef Isla Mujeres
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Reviewed yesterday NEW

To start, the hotel is on it's own private island off of Isla Mujeres (easily accessed by a pier). This means the hotel has it's own private beach. The beach is beautiful here and the staff works very hard to maintain it. When you first arrive, you are greeted with a Tecate Light (beer is my favorite way to start...

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Helpful?
1Thank Adriana V
Richmond, Virginia
Reviewed yesterday NEWvia mobile

We arrived on to the Island of Isla Mujeres on May 20th and stayed untill May 25th. The resort is located on its own little island and is accessible by a small wooden bridge. The staff Immediately come to help with your bags and once in the stunning lobby you are offered a refreshing drink! Our room was not immediately...

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1Thank lilgerm003
San Diego, California
Reviewed 3 days ago NEW

If you are looking for a relaxing vacation and loves the ocean, this is the place to go. The hotel is at an amazing location. It is not far from the ferry dock(you can walk or use a cab for $5), walking distance to the town and golf cart rental. Also, it has access on the beach. The beach was...

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Helpful?
1Thank Ederlyn_V
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Ederlyn, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

New Haven, Connecticut
Reviewed 3 days ago NEW

The views at this resort are incredibly beautiful. Our room (5019) faced the long pier that connected to Isla. We could see the sunset to our right. The Kings Bath was breathtaking and so cool! There was no need to go off site and book an excursion snorkeling because our ocean had all kinds of tropical fish and sea creatures...

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Helpful?
Thank Jackiie023
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Jackie, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you unforgettable moments and making you feel at home. We take notes of your remarks that are of tremendous assistance to improve the whole experience at Mia Reef Isla Mujeres. Looking forward to...

Langley, British Columbia, Canada
Reviewed 5 days ago NEWvia mobile

We stayed 2 weeks tbis time and it was fantastic. The food was great. The service was great as well. We loved the Cevechria the most I think. Roberto was an excellent waiter as were all the beach staff. The buffet was excellent too all the waiters were fantastic, and they make great lattes. The outdoor grill at dinner was...

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Helpful?
2Thank Mandi T
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Mandi, We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the...

Aurora, Colorado
Reviewed 5 days ago NEW

This review is long overdue. Me and my sister stayed there February 6 through the 20th 2017. When we got home I had to start getting my house ready to put on the market, so that's why it Has taken so long. And now I am dreaming about how soon I can go back! I pre-booked airport transfers with Canada...

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6Thank vacatiomama
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear vacatiomama, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

Alexandria, Virginia
Reviewed 1 week ago

We spent 7 nights at the Mia Reef on Isla Mujeres and loved the setting, our hotel room (the honeymoon suite), and the service was exceptional. We had stayed here 10 years ago and were excited to see the improvements that had been made. Pros: The beach areas were expanded and palapas were installed on one. Frederico and Misael did...

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Helpful?
3Thank FlowersBurke
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear FlowersBurke, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you unforgettable moments and making you feel at home. We take notes of your remarks that are of tremendous assistance to improve the whole experience at Mia Reef Isla Mujeres. Looking forward to...

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed 1 week ago via mobile

We had stayed here many times before management changed and we were skeptical, but we loved it again! Construction was tough to take and is still ongoing but not as bad. This time we had my daughter with us and she had a great time also. The waitstaff work so hard to make the stay great and boy do they...

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Helpful?
2Thank A TripAdvisor Member
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

Reviewed 1 week ago via mobile

Our experience at Mia reef was absolutely amazing thanks to the amazing wait staff. Capitan Rubio is a great service manager. Big kudos to Frederico, Roberto, Misael, Jacob, Abraham, Guillermo and Giovanni for taking great care of us. Thanks to the Amazing bartender Luis for keeping the drinks flowing. A very big shout to the entertainment crew Willy and Umberto...

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Helpful?
4Thank Ezra K
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Ezra, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you an unforgettable experience and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

Reviewed 1 week ago

Great service, great food .Prettiest water and beach in the Caribbean. The only reason I did not give it 5 stars is the rooms need some minor things, softer washcloths and towels, a dresser, more hangers, and a ph that works. Sunrises and sunset are easily seen and beautiful. Special thanks to bartender Guillarmo, he made our stay even better...

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Helpful?
1Thank diane r
Mia G, Manager at Mia Reef Isla Mujeres, responded to this review

Dear Diane, Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you unforgettable moments and making you feel at home. We take notes of your remarks that are of tremendous assistance to improve the whole experience at Mia Reef Isla Mujeres. Looking forward to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $311 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mia Reef Isla Mujeres 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef
Hotel Style:
#4 Spa Hotel in Isla Mujeres
#5 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Mia Reef Isla Mujeres staff and other travellers.
428 questions
Ask a question
Daytona Beach, Florida

Why does Mia Reef management not respond to the complaints and negative comments in the one star reviews on TA, the comments about boring, bland food, the limited selection, the lack of quality steak, the almost nonexistant amount of shrimp and lobster available, the watered down "swill" liquors on the Mia Reef joke of an "all inclusive resort menu"?

Why does management only respond to compliments and praise from guests who have obviously never visited a "real" 4 or 5 star all inclusive resort in Mexico or the Dominican Republic?

How about a response to Mia Reef's constant violation of its timeshare members contracts?

  Mia Reef Isla Mujeres is forcing its vacation club (timeshare) members to pay a mandatory all inclusive fee of $966 USd per week, in addition to their $600-700 annual maintenance fee. I have seen the contracts of the vacation club members and their contract clearly states that the all inclusive is Optional!

How does Mia Reef Isla Mujeres justify violating its members' contracts and having the audacity to state that "it, (Mia Reef Isla Mujeres) has the right to pick and choose what parts of the contract it accepts? At the same time Mia Reef states that the vacation club contract holders are required to fulfill the entire contract. Mia Reef insists its members pay their annual maintenance fees even though Mia Reef will not allow their vacation club members to use their resort accomodations without paying this all inclusive fee? And Mia Reef wants the extra $966 to be paid in advance! This is "EXTORTION", pure and simple!

 

Is Mia Reef unaware that contract law is contract law, and a contract cannot be changed unilaterally?

It seems that Mia Reef is a big bully that is taking advantage of a large group of senior citizens who paid thousands of dollars for this vacation club membership. Mia Reef Isla Mujeres is hiding behind the Mexican border, foolishly thinking that it is immune to American and Canadian lawsuits!

11 months ago

See all questions (428)

Questions? Get answers from Mia Reef Isla Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a villa or upgraded room”
Jackiie023, 25 May 2017 | Read review
“Ocean view room in main building was great.”
vacatiomama, 23 May 2017 | Read review
“Only choose an ocean-view room or a Villa. Standrd rooms are too small.”
  • Great ocean view and ocean sounds.
dkauffung, 16 May 2017 | Read review
“Go deluxe room- ocean view!”
jennycX9145WO, 16 May 2017 | Read review
“If you want an ocean view, you must upgrade. If you want quiet, get a villa.”
heidiw835, 15 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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