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Traveller (327)
Room & Suite (207)
Pool & Beach (118)
Overview
  • Excellent67%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Reviews (380)
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All reviewscontinental breakfastplaya nortewarm croissantsboutique hotelhighly recommend hotelpool areaminute walkfourth floorevery morningsecluded beachour honeymoonthe main dragroom hotelbeautiful poolno elevatorentire staywater pressure
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1 - 5 of 336 reviews
Reviewed 3 days ago via mobile

We stayed at Hotel Secreto in February during our annual fishing trip to Isla Mujeres.(check out Keen M fishing!) We stayed at another hotel every other year and decided to switch because of all the good things we heard about this place when we were...More

Thank harjet
Reviewed 1 week ago

We just returned from our second trip to Hotel Secreto. If you're reading this review, it could be that you've seen some negative reviews of late, mostly related to moldy smells, or deteriorating conditions, or something similar. In a word, we experienced none of these...More

1  Thank bahamaman5
Reviewed 16 March 2018 via mobile

Beautiful views. Convenient location. Amazing rooms with private patios. Kind staff. This place is perfect! If you go with a group I recommend trying to get the ground floor rooms. If coupled up, get one of the rooms on floor 2 or 3

Thank bzbee78
Reviewed 7 March 2018 via mobile

Was originally impressed with the place but after staying a little while we noticed a musty smell in our room on the first floor. It was booked up so they couldn't move us. They were extremely nice and tried to fix it but realized defusers...More

6  Thank anthony d
Reviewed 24 February 2018

We were thrilled to be visiting Isla and prepared for a "nice" or even luxurious hotel. Though the staff was gracious, the hotel is in need of repair, paint, and sprucing up. Our room featured wet carpet, musty smells, broken outlets and an air conditioner...More

5  Thank bendbri
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Free Parking
Laundry Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$182 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Isla Mujeres
#6 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$182 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Isla Mujeres
#6 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms
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Traveller (327)
Room & Suite (207)
Pool & Beach (118)
Dining (17)
Amenities (54)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jane_11122017
12 December 2017|
Answer
Response from Katie C | Reviewed this property |
Hi Jane sorry for the late reply. We were told it would be done by January 2018 but it was still looking pretty rough in November so... I would contact the hotel before booking or book on the lower levels, they seemed to be... More
0
Votes
Room Tips
"The higher the better...the views are amazing!!!"
Read review
"all rooms are outstanding"
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"Go for one of the higher floor rooms to get the best views."
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"The room with the patio opening up to the pool was great."
Read review
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