This is fantastic!! Most beautiful beach ever! If you really want to enjoy this cute island, you will have to go on your own and it's as simple as taking a bus to the ferry terminal, pay the port taxes and you're set to go! Then you will have your own time to rent a golf car and go anywhere you want, go shopping and enjoy the beautiful boulevard they have! The beach is just gorgeous.
From my point of view, Islas Mujeres is one of the most beautiful islands in Cancun where you can spend a pleasant vacation with all your family and friends, as it is an island to get there you have to take a ferry. There is a restaurant where you can feed the fish of the sea. The service and accommodation is good, although the prices are high.
Without a doubt, it is one of the most fantastic places I have visited, not only because of its landscape but also because of the incredible treatment that they offered me in this hotel, it has divine and very clean buildings, the necessary measures and a very calm atmosphere. I highly recommend it either to go with your family, your friends, with your partner or alone, you will not regret staying in this place without mentioning that you have the beautiful Islas Mujeres beach in front of you, an incredibly beautiful place, a magical town proudly Mexican, in my opinion one of the best beaches that the Mexican territory has
Isla Mujeres is a beautiful beach, with almost perfect views, the atmosphere is excellent to rest and get out of the routine. It is a place that you can visit with your family and the costs are affordable. One of the best beaches in Mexico
Beautiful beaches. Nice town. Nice to walk around and buy hand craft or souvenirs. My first time was amazing. This time we went there for 5 days for the Holy week (Semana Santa) and honestly too many people everywhere. So, if you want to get a tour it was longer because was a lot of people. Service and food was not good as well.
We arrived at the IMP on 9/11/2021 after a horrible wait for a ferry . We were told that the IMP boat would be picking us up . However , when we arrived at the airport , we were taken to a ferry where we waited over two hours to go to the hotel . Upon arrival , we were told our room wasn’t ready , but the hotel was going to upgrade us free of charge . The first day we noticed a charge on the credit card for 620.00 and immediately called the front desk . The front desk said it was a mistake and that it would be credited back . When we left the resort on the 18th , we signed a checkout tablet with a zero balance owed . They had made us put up a credit card in case of damages or charges to the room . In October we received our credit card statement , and the hotel had again charged us 630.00 for the room upgrade that we were told was free . It has been horrible since that day . We filed a fraud claim dispute . The hotel sent a receipt after 6 months to the credit card company showing we signed for the charges for the room upgrade . The only problem is that the date is wrong , all three signatures they supplied don’t match , and the room number is wrong . The Palace Resorts have yet to refund our money back . Th ey should refund the money back and apologize . We already had paid a fortune for the vacation and may have used their other Palace resorts in the future . Had they not done this . They should apologize and refund the money . We have filed to have the charge remove from the card . IMP refused to do so and had since gone under . Palace resorts should do the right thing and refund our money back . If a mistake was made OK . Apologize and refund the money back . If not , it looks really bad in the Palace resorts to do such a thing . This needs immediate attention…
Once again another tremendous Palace experience. It is what we have come to expect from Palace and they have again made our vacation a memory for a lifetime. Although they consistently provide excellent food and beverage, clean comfortable facilities and lots of available activities, it is the staff and the service they provide that truly make the difference for us. Our DC Fermin did an incredible job tending to our needs and planned a beautiful special dinner for us under the palapa on the pier as we enjoyed the spectacular evening sunset receiving unbelievable service from our waiter Juan Silver and a delectable 4 course meal from the head chef Renado. Every morning the day got off to a great start with breakfast being served and delivered by the dedicated team of Macedonio, Juan, Christian, Martin & Paola. If you cannot laugh around this crew you seriously do need a vacation. We enjoyed several spa experiences from massages to manicures & pedicures all at the amazing talents of Natividad & Carmen who provided a tranquil setting to display their skilful abilities.😇😌 Palace should be proud of the wonderful team they have put together at Isla Mujeres Palace. As this particular resort has been sold effective April 1st, we would like to extend our best wishes and continued success to not only the staff in their new positions within other Palace resorts but also to those who will be leaving the company to explore other opportunities on the island. You have made our last trip to Isla Mujeres Palace a truly memorable one.…
Let me start by saying this was our 7th trip we have never been disappoint at any time with this resort , it saddens me knowing this was our last time here and may not see our wonderful friends ( staff) again ......Property was spotless and perfect, The food was amazing every meal .the wait staff incredible always a smile to greet you. My favorite time of the day was Morning awaiting the amazing welcoming from Juan, Christian, Macedonio and Paolo.... Last time we were there was right before covid Paolo could barely speak 2 or 3 words of English this trip I was completely taken back he was carrying on full conversations with myself and many guests !!! Great job Paolo keep studying ! afternoon by the pool was very relaxing anything you could need Joel , Alfredo and Edy were very eager to please ! Evening dinner with Julian always went off without any issues. Smiling happy to assist . Alejandro greeted us with a smile , good evening Mrs Smith with a Martini in hand for me .Martha at the front desk always willing to help with anything you might need . Ms Wilma she had been threw some hard times recently , this sweet little lady had a smile ear to ear everyday and Ms Alejandra my heart was full to see her again present to everyone if there was anything she could do to help make your stay more pleasant... My husband and I will hold the wonderful people and this resort in our hearts for ever ! The palace resort should be honored to have such hard working and HAPPY employees . Until we cross paths again I will hold on to all the great memory's …
The resort is clean, and health precautions are observed. The food and restaurant service are very good. Spa services were easy to book with a vacation planner prior to our arrival. Entertainment is subdued, but it seems like most people are here for a quiet break from reality, not to party. There are lots of places to explore on the island; if you are looking for activities, you have to leave the resort. All the staff are pleasant, and reception/vacation planners were able to answer all our questions.
We stayed for a week. It was fabulous, food was great service was top notch. Juan, Edy,Macedonia, Christian,Palo,Wilma,Julian,Alhandro, Alhendra! Joel, Alfredo Martha…..exceptional. We had a great vacation! Ty