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07/05/2017 08/05/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$499
    US$499
    US$499
    Traveller (1124)
    Room & Suite (305)
    Pool & Beach (259)
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    Overview

    • Excellent71%
    • Very good19%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “resort credit” (58 reviews)
    “chef's dinner” (42 reviews)
    “jose luis” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,096)
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    1 - 5 of 1,096 reviews

    Reviewed yesterday

    Great trip planned by Katie Trembaly with Beach Bound Getaways who truly took care of everything for me. She had everything from the pick up at the airport, private boat waiting on us to Island Mujeres Palace. Once arrived we were greeted by the hotel...More

    Thank Msrockinrealtor
    Reviewed 2 days ago

    After a long trip getting to Cancun from New York we were pleasantly surprised when we were expecting to board a Ferry to get To Isla Mujeres Palace and we were greeted by 2 Gentlemen from Palace and boarded us onto a Boat for a...More

    1  Thank Paul A
    Response from Isla M P, General Manager at Isla Mujeres Palace

    Dear Paul A, thank you very much for such a detailed review, sharing with us your wonderful experience here at Isla Mujeres Palace. It is so easy to just say, "it is our pleasure", but I hope you could feel that it was our pleasure...More

    Reviewed 3 days ago

    This was our 3rd visit to the Palace. It is a wonderful way to spend vacation time to totally relax. The staff is amazing, friendly, courteous always greet you with a smile on their face. It feels like a home away from home, or better...More

    1  Thank tpetruso
    Response from Isla M P, General Manager at Isla Mujeres Palace

    Dear tpetruso, thank you very much for taking the time to share your experience with us and for the great honor of calling us home away from home. I will happily share your kind words with our team as they are, as you mentioned, the...More

    Reviewed 5 days ago

    We just returned from a truly special vacation at the Isla Mujeres Palace Resort. This is a great place to sit back and unwind. The staff at this resort cater to your every whim but in a laidback, relaxed atmosphere. Special kudos to Julian, Arturo,...More

    Thank travelingtoothdoc
    Response from Isla M P, General Manager at Isla Mujeres Palace

    Dear travelingtoothdoc, thank you very much for acknowledging the real treasure of this place, the staff. It will be my pleasure to share your kind review with our team and in particular with the mentioned staff members. For us it is motivation to keep improving...More

    Reviewed 1 week ago

    The Palace hotel, in my opinion, is the best hotel on Isle Majures. It is secluded from the rest of the hotels, yet just a 75 peso taxi ride to downtown or any other destination you want to visit. The entire staff is wonderful and...More

    1  Thank Granniejo
    Response from Isla M P, General Manager at Isla Mujeres Palace

    Dear Granniejo, thank you for sharing your recent experience at Isla Mujeres Palace with us and we are glad to read that you felt to be just in the right place for your relaxing vacation. To the number one for you is our daily goal...More

    Zoetry Villa Rolandi Isla Mujeres Cancun
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$327 - US$563 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Isla Mujeres
    • #2 Luxury Hotel in Isla Mujeres
    • #3 On the Beach Hotel in Isla Mujeres
    Photos
    Traveller (1124)
    Room & Suite (305)
    Pool & Beach (259)
    Dining (128)
    Nearby
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    Questions & AnswersAsk a question
    sevejlo
    Thank-You for Your Answer to My Question about the Cervesa, Licor and Vino!! We will be celebrating Our 15th Year Anniversary on 5/15 at Your Resort. Can't wait to see it!! Gracias
    15 April 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear sevejlo, Thank you so much for your response! That's great, and the date is quite close! Please be so kind and read your TripAdvisor inbox as I've sent you a private message. Any kind of assistance you may need feel... More
    0
    Votes
    jhcarroll34
    Is the price for Isla Mujeres Palace per person or totalfor the room per night???
    9 April 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Hello jhcarroll34, Thank you so much for your interest in Isla Mujeres Palace! There are different prices for single and couples rooms. For more information regarding prices we recommend you to contact your favorite travel... More
    0
    Votes
    crazyyorkielady
    Hello! We are visiting in may, how can we book the spa in advance? What services are offered? Thank you!
    8 April 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear crazyyorkielady, Thank you so much for submitting your question. Spa can be booked up to 30 days prior to your arrival with assistance from our Telemarketing department. I will be more than glad to get you in contact... More
    0
    Votes
    Room Tips
    "Our room had an excellent view of the pool and the beach. Not all rooms do, so request an ocean view when..."
    Read review
    ""Corner suites are large and sunny .""
    Read review
    "Front of the resort facing directly out to the ocean."
    Read review
    "Rooms by the pool offered us the oceanview as well!"
    Read review