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Isla Mujeres Palace

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Isla Mujeres Palace
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1,097 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Reviewed 1 week ago

Me and my girlfriend visited this hotel from the 14:th of march to the 21:st of march. And to sum it up we had a fantastic time! The hotel was beautiful located with just a footstep down to the beach. Everything was nice and neatly cleaned, and the whole complex felt new to us. The rooms were spacious and got...

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Helpful?
Thank Artorius91
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Artorius91, thank you very much for your kind words about your recent stay at Isla Mujeres Palace. We are glad to read that you had a wonderful experience at the Resort and I would like to thank you in particular for acknowledging the staff, es their goal is to make it as perfect as possible as you mentioned and...

Waterford, Michigan
Reviewed 1 week ago

The Palace is a great place to stay. The rooms are amazing and very clean. The entire grounds are very well taken care of. The staff is amazing, after a couple days they feel like family. We had a blast talking to Karol, she is amazing! The resort is small only 62 rooms which adds to its charm in my...

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Helpful?
Thank neilb1995
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear neilb1995, Thank you very much for sharing your recent experience at Isla Mujeres Palace with us. Karol is indeed a very valuable asset to our Resort and we are happy to read that she and the entire staff of our Resort could make you feel just to be in the right place for a relaxing vacation. I will happily...

Reno, Nevada
Reviewed 2 weeks ago

This is the place you want to go with your better half and you just want to get away from it all. Small place that treats you like royalty without bothering you all the time. We are members -this is our favorite place. This was our 3rd stay at Isla Mujeres Palace. All staff members are so prompt and truly...

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Helpful?
1Thank klsports
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear klsports, thank you very uch for your kind comments about your recent stay at Isla Mujeres Palace. Te learn that this resort is your favorite place filles us with joy an I will happily share your words with our staff, as they are the true treasure of this place, trying to exceed your expectations every single day. We hope...

Chilton, Wisconsin
Reviewed 2 weeks ago

We loved our stay at Isla and simply cannot wait to return! This is likely the most relaxing vacation I have ever taken and the small, quaint size of the resort, coupled with the caring, attentive employees made it relaxing. I was impressed before we even arrived, as the Palace arranged for private transportation from the airport to the private...

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2Thank JodieLovesSun
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear JodieLovesSun, thank you very much for sharing your recent experience at Isla Mujeres Palace with us, thank you as well for caling us home, an honor we truly appreciate, but in particular thank you for acknowledging the work of our staff. I will happily share your words with all of them as reviews like yours motivate us even more...

Beaumont, Texas
Reviewed 2 weeks ago

Our room was beautiful and so perfect.! Our balcony faced the pool and we had a lovely oceanview of the most beautiful water! This resort makes sure you are comfortable and the staff exceeded my expectations. We knew each and everyone by the time our week was over. We celebrated our Anniversary and the beautiful roses and champagne and bubble...

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Helpful?
Thank bayouboone
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear bayouboone, thank you very much for your kind words about your recent stay at Isla Mujeres Palace. As you wrote, our goal is indeed to exceed our guests expectations and we are happy to learn that we could create this kind of vacation feeling for you. I will happily share your kind comments with our staff, in particular with...

Blue Springs, Missouri
Reviewed 3 weeks ago

We stayed a week at the end of February. This is not a mega resort. You can always get a beach chair. We only had to wait for a table for dinner one night. We were able to get an outside table every night. There is only on restaurant but they offer a full menu and nightly specials so there...

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Helpful?
Thank Laura B
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Laura B, thank you very much for taking the time to share your experience here at Isla Mujeres Palace with us. With great joy I learn that you enjoyed the facilities and had a wonderful time. I would like to thank you for acknowledging the work of our staff, as they are the real treasure of this place, willing...

Hannacroix, New York
Reviewed 3 weeks ago

The resort was very nice and service was very good but the food was very very bad it was quiet and there was not a lot of people I would go back if they change the food I ask for some diffent food and they said they did not have it.

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Thank randy242
Hannacroix, New York
Reviewed 3 weeks ago

Isla Mujeres Palace Resort is one of the most relaxing resorts we have ever been at. The property is absolutely beautiful. The food was not that great and the front desk staff were not very pleasant but the rest of our stay was great. Very peaceful and relaxing.

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2Thank DeerRun61
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear DeerRun61, thank you very much for your review and we are very glad to read that we could make you feel to be just in the right place for your relaxing vacation. We truly hope to have soon the opportunity to welcome you again here at Isla Mujeres Palace in order to create many more memorable experiences for you....

M.A.
Reviewed 3 weeks ago

Small and quite Isla Palace is the perfect place to chill. Limited dining options and small beach but it's the employees that make this resort great. They go above and beyond to satisfy your needs. One night while sitting at the bar watching March Madness I asked if they had any popcorn. Within 5 minutes we had a big bowl...

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Helpful?
1Thank sdemo66
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear sdemo66, thank you very much for your very kind words about Isla Mujeres Palace, the service and in particular the staff, as they are the real treasure of this place. I will happily share your comments with all of them, as reviews like yours motivate us to keep improving our services and facilities. We are glad to learn that...

Saint Mary's City, Maryland
Reviewed 3 weeks ago

Palace Resorts Isla Mujeres My wife and I recently visited the Palace Resort on Isla Mujeres off the coast of Cancun Mexico. First of all, the hotel was beautiful and we had a wonderful stay. The hotel grounds and layout are breathtaking, with large common areas on each floor, a nice pool and a wonderful beach area with beautiful water...

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1Thank gregr_11
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear gregr_11, thank you very much for taking the time to share such a detailed review with us. With great joy I read your appreciation towards the staff who created all these wodnerful moments during your stay. As you mentioned, they are the true treasure of this place. As well as for your comments about services and the facilities I...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $455 - $783 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
205 questions
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Questions? Get answers from Isla Mujeres Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had an excellent view of the pool and the beach. Not all rooms do, so request an ocean view when making your reservation.”
Granniejo, 21 Apr 2017 | Read review
“"Corner suites are large and sunny ."”
mayralandrua, 21 Apr 2017 | Read review
“Front of the resort facing directly out to the ocean.”
klsports, 15 Apr 2017 | Read review
“Rooms by the pool offered us the oceanview as well!”
bayouboone, 11 Apr 2017 | Read review
“Ocean front concierge suites have amazing views”
4texas_girl, 6 Apr 2017 | Read review
5 of 5