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04/06/2017 05/06/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$499
          US$499
          US$499
          Traveller (1129)
          Room & Suite (306)
          Pool & Beach (259)
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          Overview
          • Excellent71%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “resort credit” (58 reviews)
          “chef's dinner” (42 reviews)
          “jose luis” (35 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Isla Mujeres Palace
          Special Offer: $1500 Resort Credit
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          Rooms
          4 Jun5 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,117)
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          21 - 25 of 1,117 reviews

          Reviewed 4 weeks ago

          We just returned from a truly special vacation at the Isla Mujeres Palace Resort. This is a great place to sit back and unwind. The staff at this resort cater to your every whim but in a laidback, relaxed atmosphere. Special kudos to Julian, Arturo,...More

          1  Thank travelingtoothdoc
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear travelingtoothdoc, thank you very much for acknowledging the real treasure of this place, the staff. It will be my pleasure to share your kind review with our team and in particular with the mentioned staff members. For us it is motivation to keep improving...More

          Reviewed 5 weeks ago

          The Palace hotel, in my opinion, is the best hotel on Isle Majures. It is secluded from the rest of the hotels, yet just a 75 peso taxi ride to downtown or any other destination you want to visit. The entire staff is wonderful and...More

          2  Thank Granniejo
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Granniejo, thank you for sharing your recent experience at Isla Mujeres Palace with us and we are glad to read that you felt to be just in the right place for your relaxing vacation. To the number one for you is our daily goal...More

          Reviewed 5 weeks ago

          Me and my family (group of 20) Stay in Mia Reef Resort in Cancun April 9th to April 17th .The resort its really beautiful and The personal was very kind Roberto,Angel Abraham,Henry,Miguel and Jaykob.they make oyr vacatiin really amaizing Thanks for your excellet job.We planning...More

          1  Thank mayralandrua
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear mayralandrua, the recognition goes to MIA REEF. We already advised Tripadvisor to readress the comment to the correspondent Resort. Respectfully

          Reviewed 20 April 2017

          We did not stay at this palace hotel, we stayed at Moon Palace, but on a visit to Isla Mujeres we did stop in briefly for drinks and the pool, unfortunately right out front the hotel one of our party had an accident and was...More

          2  Thank pensa5
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear pensa 5, thank you very much for your comments about Palace Resorts and in particular about Karol. She is indeed a very valuable asset to our Resort and the company and we are happy to read that she could help you in this situation....More

          Reviewed 20 April 2017 via mobile

          Me and my boyfriend stayed at this hotel from the 14th to 21th of march. When we first arrived we got a wet towel that smelled very fresh of citrus and a nice drink. The room was beautiful with a jacuzzi and a big bed...More

          Thank Emmelie K
          Response from Isla M P, General Manager at Isla Mujeres Palace

          Dear Emmelie K, Thank you very much for your taking the time to share you recent experience at Isla Mujeres Palace with us. You kind words about your recent stay fill us with joy and will motivate us to keep improving our services, the facilities...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$320 - US$561 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Isla Mujeres
          • #2 Luxury Hotel in Isla Mujeres
          • #3 On the Beach Hotel in Isla Mujeres
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Orbitz, Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, TravelUp, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Isla Mujeres
          • Also Known As
          • Isla Mujeres Palace Hotel Isla Mujeres ,
          • Hotel Isla Mujeres ,
          • Palace Hotel Isla Mujeres
          Add Photo Photos
          Traveller (1129)
          Room & Suite (306)
          Pool & Beach (259)
          Dining (128)
          Hotel & Grounds (678)
          Bathroom (14)
          Business Centre & Event Rooms (10)
          Family and Play Areas (3)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          alacraft
          simple request for our arrival tomorrow(May 12th). A firm mattress and a room that is not on the first floor! I emailed 2 addresses and did not hear back so I am not sure that my request was passed on. Thank you, and we look forward to seeing you tomorrow afternoon. Barbara +John
          12 May 2017|
          Answer Show all 2 answers
          Response from Isla M P | Property representative |
          Dear alacraft, thank you very much for contacting us and for your preference for Isla Mujeres Palace. We are looking forward to receiving you tomorrow, confirming you the best available option regarding your room. We will... More
          0
          Votes
          Google Translation
          Tony C
          I heard you can get a catamaran from the ferry to the hotel. is this true? have transportation from airport to ferry. would prefer catamaran. is this possible?i
          3 May 2017|
          Answer Show all 3 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear tonyccarolync, Thank you so much for contacting us. That is correct, we have a complementary catamaran shuttle. I will be glad to provide you with more details, please be so kind to read your TripAdvisor inbox for a... More
          0
          Votes
          toxikon
          How late is the pool open? And how late are the bars open? Thank you!
          2 May 2017|
          Answer Show all 2 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear toxikon, First and foremost, thank you so much for submitting your question. The Main pool is open from 8:00 am to 8:00 pm. The Pool Bar is open from 10:00 am to 6:00 pm and the lobby bar is open from 8:00 am to 12:00... More
          1
          Vote
          Room Tips
          "Superior room"
          Read review
          "All rooms are great but pool view was lovely!"
          Read review
          "Room with ocean view"
          Read review
          "I booked an Ocean Front room, the pool view rooms do not compare to the Ocean Front views of the Sunset and..."
          Read review
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