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04/06/2017 05/06/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$499
          US$499
          US$499
          Traveller (1131)
          Room & Suite (306)
          Pool & Beach (259)
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          Overview
          • Excellent71%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “resort credit” (58 reviews)
          “chef's dinner” (42 reviews)
          “jose luis” (35 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Isla Mujeres Palace
          Special Offer: $1500 Resort Credit
          Hotel deals
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          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,316 reviews
          #2 of 38 hotels in Isla Mujeres
           
          Le Blanc Spa Resort
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          Sun Palace
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Reviewed 10 March 2016

          Where to go? The decision was made to stay at the Palace Hotel on Isla Mujeres and our week there didn't disappoint. When we booked the trip it came with $1,500 credits to use. I thought it would be similar to the coupons cruise lines...More

          Helpful?4  
          Response from Janai V, General Manager at Isla Mujeres Palace

          Dear Loves_Travel2014, I would like to thank you for your great comment about your recent stay at Isla Mujeres Palace. I feel honored to know how much you enjoyed the service provided by our staff, be sure I will congratulate them personally, especially Antonio and...More

          Reviewed 9 March 2016

          We recently returned from a stay at the Isla Mujeres Palace. The resort is much smaller than what we are used to and was a nice change of pace. The beds were very comfortable which for a week stay is very important. From the moment...More

          Helpful?3  
          Response from Janai V, General Manager at Isla Mujeres Palace

          Dear Jackie M, Thank you very much for taking the time to share your recent experience at Isla Mujeres Palace with Trip advisor readers. I truly appreciate your kind words about the property, the facilities, the Island and the service, especially from Omar, be sure...More

          Reviewed 8 March 2016 via mobile

          We visited for lunch wonderful service great food very personable a very quiet hotel beautiful beach staff was friendly and knowledgeable for lunch we were served fresh food made to order not a cookie cutter restaurant for a buffet it was good staff very friendly...More

          Helpful?2  
          Response from Janai V, General Manager at Isla Mujeres Palace

          Dear Roxanne F, I would like to thank you for taking the time to share your comments about your recent visit to Isla Mujeres Palace. I feel glad to know that our staff was able to make of your visit a great time, be sure...More

          Reviewed 5 March 2016

          As Palace Resorts members, we were fortunate to be able to schedule and spend the day at the beautiful Isla Mujeres Palace Resort even though we were staying in Cancun. Our day visit to IMPalace was enjoyable. Exceptional customer service begins at the top management...More

          Helpful?2  
          Response from Janai V, General Manager at Isla Mujeres Palace

          Dear Jbexters, Thank you for sharing such amazing review about your recent day at Isla Mujeres Palace and for taking the time to single out each person who made your stay so memorable. I feel honored to read your kind comments about Christina, David, Jorge,...More

          Reviewed 4 March 2016

          The hotel and rooms were very clean and nice. We had a beautiful view of the pool. I can not say how much we appreciated the employees...always extremely pleasant and helpful...they were awesome. However, the establishment itself was very lacking. They definitely need to do...More

          Helpful?3  
          Response from Janai V, General Manager at Isla Mujeres Palace

          Dear Janette353, Thank you for taking the time to comment about your recent stay at Isla Mujeres Palace. It is with great concern I read your words regarding food and beverages, I apology if we could not meet your expectations about it. I truly appreciate...More

          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,316 reviews
          #2 of 38 hotels in Isla Mujeres
           
          Le Blanc Spa Resort
          5,707 reviews
          #1 of 181 hotels in Cancun
           
          Sun Palace
          5,928 reviews
          #10 of 181 hotels in Cancun
           
          Beach Palace
          5,779 reviews
          #13 of 181 hotels in Cancun
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$320 - US$561 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Isla Mujeres
          • #2 Luxury Hotel in Isla Mujeres
          • #3 On the Beach Hotel in Isla Mujeres
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Travelocity, Orbitz, Hotwire, Hotels.com, Expedia, TravelUp, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Isla Mujeres
          • Also Known As
          • Isla Mujeres Palace Hotel Isla Mujeres ,
          • Hotel Isla Mujeres ,
          • Palace Hotel Isla Mujeres
          Add Photo Photos
          Traveller (1131)
          Room & Suite (306)
          Pool & Beach (259)
          Dining (128)
          Hotel & Grounds (680)
          Bathroom (14)
          Business Centre & Event Rooms (10)
          Family and Play Areas (3)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          alacraft
          simple request for our arrival tomorrow(May 12th). A firm mattress and a room that is not on the first floor! I emailed 2 addresses and did not hear back so I am not sure that my request was passed on. Thank you, and we look forward to seeing you tomorrow afternoon. Barbara +John
          12 May 2017|
          Answer Show all 2 answers
          Response from Isla M P | Property representative |
          Dear alacraft, thank you very much for contacting us and for your preference for Isla Mujeres Palace. We are looking forward to receiving you tomorrow, confirming you the best available option regarding your room. We will... More
          0
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          Tony C
          I heard you can get a catamaran from the ferry to the hotel. is this true? have transportation from airport to ferry. would prefer catamaran. is this possible?i
          3 May 2017|
          Answer Show all 3 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear tonyccarolync, Thank you so much for contacting us. That is correct, we have a complementary catamaran shuttle. I will be glad to provide you with more details, please be so kind to read your TripAdvisor inbox for a... More
          0
          Votes
          toxikon
          How late is the pool open? And how late are the bars open? Thank you!
          2 May 2017|
          Answer Show all 2 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear toxikon, First and foremost, thank you so much for submitting your question. The Main pool is open from 8:00 am to 8:00 pm. The Pool Bar is open from 10:00 am to 6:00 pm and the lobby bar is open from 8:00 am to 12:00... More
          1
          Vote
          Room Tips
          "Superior room"
          Read review
          "All rooms are great but pool view was lovely!"
          Read review
          "Room with ocean view"
          Read review
          "I booked an Ocean Front room, the pool view rooms do not compare to the Ocean Front views of the Sunset and..."
          Read review
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