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Fiesta Americana Merida

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1,248 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Reviewed 6 days ago NEWvia mobile

The hotel is really nice and beautiful. However the service could be way better, they would take the towels without leaving clean ones, forget to replace the soap, etc. It wad a good experience and I would go back but I would definitely hope to get better service. The rooms are a nice, they have a good size, beautiful, comfortable...

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Thank nataliasM1513VI
Bakersfield, California
Reviewed 1 week ago via mobile

The hotel couldn't be in a better location. Beautiful building, excellent service, food and quality.I don't think that for the same price you could find a better price. The restaurants have excellent local and international food. Mérida is a beautiful place to visit. If you go, try to stay here.

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Thank Sylviacasali
Mexico City, Mexico
Reviewed 1 week ago

Great place to stay in Merida, for business or pleasure. Good location. Reception was very professional and friendly. Room was nice, comfortable bed, spacious, nice bathroom. Restaurant was great for breakfast, very good service.

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Thank pf19662017
Seattle, Washington
Reviewed 2 weeks ago

Nice lobby and great service. The concierge went out of her way to arrange several trips to Mayan ruins for us. She assured a reliable driver and made great suggestions. Excellent restaurants. Definitely to be recommended.

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Thank BigJNK
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate the opportunity to serve you as well as your valuable comments which have been shared with our staff, since they are our best incentive. We are at your service and looking forward to having you back at this, your place in Merida. Kind regards, Mari Paz Martinez Managing Director Fiesta Americana Merida

Ottawa, Canada
Reviewed 3 weeks ago via mobile

Very traditional hotel with all the amenities a Canadian or American tourist would expect. Spacious comfortable room, lovely outdoor pool with decent enclosed hot tub area. Access to gym and change rooms/showers. Enjoyed drinks on terrace bar. Attentive but unobtrusive service. Booked online for better deal. Great hotel experience for travellers seeking comforts of home. Much like older traditional hotels...

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Thank elizabethpP9708QT
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Elizabeth, Many thanks for the opportunity to serve you, we appreciate your valuable comments, it is a pleasure to know that everything was of your satisfaction. We are at your service, do not hesitate to contact us during your stays with us to make them more enjoyable. Kind Regards, Mari Paz Martínez Managing Director Fiesta Americana Mérida

Reviewed 3 weeks ago via mobile

Had a quick overnight stay when in Merida on business. Lobby was very impressive with marble and upscale design. I stayed in a Junior Suite and found it to be very comfortable and spacious. The Sunday brunch at the restaurant was excellent!! Will definitely stay here again when I am back in Merida!!

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Thank Todd H
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Todd, Many thanks for your visit and valuable comments, it has been a pleasure to serve you. We are at your service, do not hesitate to contact us during your stays with us to make them more enjoyable. Kind regards, Mari Paz Martinez Managing Director Fiesta Americana Mérida

Reviewed 3 weeks ago via mobile

This hotel exceeded my expectations! The ground level is not appealing at all, as it is full with shops and bad lighting. However, once you go up to the lobby level, you realized you are in a real hotel. The staff at the front desk is very friendly and helpful. Last week, Paola assisted us with the check-in process and...

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Thank Eduardo P
Salt Lake City, Utah
Reviewed 4 weeks ago

I loved this place, the opulence, the history, and what a great pool area. The room was beautiful and the food was yummy. It is located in a very nice area of the city and very close to the Boulevard that has great restaurants and shops. I loved the city of Merida and will be back and will plan ahead...

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Thank Ccabini
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your preference, we appreciate your valuable comments. We are at your service, it will be a pleasure to receive your visit again, do not hesitate to contact us during your stays with us to make them more enjoyable. Kind Regards, Mari Paz Martínez Managing Director Fiesta Americana Mérida

Dixon, United States
Reviewed 17 February 2017

This hotel ranks right up there with the best. Absolutely beautiful. Staff is amazing, the food is fantastic, the location is awesome and the rooms are wonderful. I plan on staying here each time I visit Merida.

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Thank 18jimy
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your visit, it is owesome to know that your stay with us was of your satisfaction. We are at your service, it will be a pleasure to have you back at this, your place in Merida. Kind Regards, Mari Paz Martínez Director Hotel Fiesta Americana Mérida

West Redding, Connecticut
Reviewed 14 February 2017 via mobile

Very nice hotel, staff is great. Very well located to the old town. Rooms are well appointed, nice linens comfy mattress, marble everywhere. Towels have seen better days. Starbucks 1 block away, very good buffet breakfast

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Thank James H
Jorge G, General Manager at Fiesta Americana Merida, responded to this review

Dear James, Many thanks for your visit as well as for sharing your valuable comments which we appreciate and take into account to work in them. We are at your service and We look forward to having you back at this, your place in Merida. Kind Regards, Mari Paz Martinez Managing Director Fiesta Americana Merida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Merida

Address: Paseo Montejo no 451 | esquina Av. Colon, Col. Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $144 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida Yucatan
Hotel Style:
#1 Business Hotel in Merida
#4 Family Hotel in Merida
#8 Spa Hotel in Merida
#11 Romantic Hotel in Merida
#17 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Merida staff and other travellers.
11 questions
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Questions? Get answers from Fiesta Americana Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Paseo Montejo has nicer view .”
 of 5 bubbles Mendy29, 12 Feb 2017 | Read review
“Request a room overlooking the pool, not a street”
 of 5 bubbles franh892, 26 Jan 2017 | Read review
“If you can swing it, choose the Fiesta Club. Floor 5.”
 of 5 bubbles pwinkler, 10 Jan 2017 | Read review
“check about the wifi and ask for a pool view room”
 of 5 bubbles BarbaraF321, 1 Jan 2017 | Read review
“Our first floor room opened onto the atrium but was still quiet. It came with a large balcony.”
 of 5 bubbles RefGuru, 29 Dec 2016 | Read review
5 of 5