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Fiesta Americana Merida

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#9 of 98 Hotels in Merida
Certificate of Excellence
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1,123 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Merida
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Showing 268: English reviews
Mexico City
Level Contributor
286 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 9 January 2015

Staff with outstanding attitude, very polite and fast response to guest inquiries specially the Concierge. Everybody says "Hello" to you was soon as you walk by. The Spa is small but enough for the place as well as the Gym, has a Jacuzzi. It has a small Shopping Plaza at the Street Level and the hotel begins in the First... More 

Helpful?
1 Thank azb61
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are thankful with you for your visit and your kind comments about your experience with us. We appreciate your time and feedback shared with the Trip Advisor community, and regarding our opportunities areas, I inform you that our tapestry of our lobby´s furniture is integrated into our remodeling project of this year and also we are awaiting... More 

Coeur d'Alene, Idaho, United States
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 January 2015

We booked half price rooms on Expedia and were very impressed. The front desk staff was helpful. We stayed on the 5th floor which offered Fiesta room members continental breakfast, free beer and wine, and sandwiches and snacks throughout the day. Room service provided us with good food and service. The pool and jacuzzi were great here and the location... More 

Helpful?
Thank Corinne R
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are thankful with you for your visit and your kind comments about it. We are pleased to know that you had fallen in love with the city and also, that you enjoyed your stay with us. We look forward to having a new opportunity to serve you and take this opportunity to wish a successful New Year,... More 

Minneapolis, Minnesota
Level Contributor
73 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 1 January 2015

We were there with the family during a very crowded December holiday. The hotel is very large. Rooms were on the small side, but clean and adequate. AC was fine; bathrooms fine. We stayed on the fifth floor, which had its own dining area with free snacks and drinks, as well as a very good breakfast. Excellent coffee! The lobby... More 

Helpful?
Thank James R
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your kind visit, it was an honor to serve you. Also, I appreciate your valuable comments about your stay with us. We take into account all details mentioned in your mail, including our opportunity's areas in which we will be working, in order to offer a service, professionally performed, but with our characteristic human warmth.... More 

Mexico City, Mexico
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 December 2014 via mobile

will all the offer there is in Merida now (both hotels and rentals), I only stayed there because we had a friend's wedding and they offered a special rate. When I walked in, I noticed that the hotel was identical to when I had stayed there literally 20 years ago on a family trip. I remembered the awful lobby full... More 

Helpful?
Thank Jorge G
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your visit and also, for your valuable comments. Regarding our rates, either special or regular, all of them are subject to occupancy, it is similar to the air flights rates system, they depend on the demand. Concerning the late check out payment it is charged for the service of our maid, since the room has... More 

Merida, Mexico
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 December 2014

I have stayed at this hotel a few times. There is a little mall directly below this hotel and a Chili's restaurant and car rental also below. As well there is underground parking and the horse drawn carriage rides park outside! The convenience of staying here is ridiculous! Very close to the Walmart on Paseo Montejo as well, so if... More 

Helpful?
Thank DarciPenner
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We were delighted to be your host in Merida, also, I am astonished because of your thoroughly description of our hotel and the surrounding area. I am sure it will be useful to the visitors and the member of the Trip Advisor´s community in their decision-making. We appreciate your preference and your comments about your experience with us... More 

Queretaro, Mexico
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 November 2014

This hotel is just in the right place. in the middle of everything. Close to downtown, close to shopping malls, actually over a shopping mall. Just between Paseo de Montejo and calle 60, in the middle of istorical buildings. Fiesta Americana has well renowsned services, this hotel in Merida is not the exception. Very clean facilities, spa area with jacuzzi,... More 

Helpful?
1 Thank Mexwanderer
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We receive with pleasure your kind comments about your experience with us. We really appreciate your time and feedback about our services and facilities. As you mentioned the hotel is located between the main avenues of the city, and surrounded by multiple shops and services of different types, specially, related to bring support to our tourists. We look... More 

Mexico City, Mexico
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 November 2014

This is a very old hotel and I have stayed here 2 times, the first one was uneventful but still, its very expensive with a very low price/performance ratio. The personnel is not very helpful. they are kind but they won´t help you with anything. during my second stay I was assigned a room in a floor where some of... More 

Helpful?
Thank scint1st
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you a sincere apology for the inconvenience that you had during your stay with us. I inform you that we are already remodelating our rooms, all of them are scheduled to be ready at the beggining of the coming year and our project includes change of furnitures, bathroom´s facilities, lighting, etc., in order... More 

Nashville, Tennessee
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 November 2014

We use Merida as a base for exploring surrounding Mayan ruin sites. We stayed here for the first time in February 2014 and were happy to stay here again a couple of weeks ago. We have always found the staff to be cordial and helpful. The check-in/check-out procedure is relatively smooth. I did not notice an extra charge for our... More 

Helpful?
2 Thank TnTraveler508
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate your preference, it is great to know that your stays with us have been pleasant. Many thanks for sharing your experiencies in our hotel with the Trip Advisor's Community, I am sure they will be useful for them. I remain at your service, please do not hesitate to contact me, or our staff focused on... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2014

I was very disappointed with this hotel. I must have missed something in the reviews because it was not at all what I was expecting.The room was damp and it smelled.The mini bar fridge had rust inside and the snacks looked like they’ve been sitting there for months. The bathroom was disgusting! The sink and the bathtub had rust all... More 

Helpful?
1 Thank MJennsen
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you my apologies for all the inconvenience that you had during your stay with us and let you know that the room in which you were hosted was already blocked to be remodelated, as well as all the other ones, according to our remodeling project. This project includes the change of furniture, bathing... More 

Fort Lauderdale, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 October 2014

We have stayed at Fiesta Americana Merida over almost 2 decades and enjoyed our stays. During our last two visits in July and October 2014 we found that the hotel has changed in a negative way. During our last visit we had booked a King, when we arrived we were informed that we had been upgraded, when we got to... More 

Helpful?
2 Thank Carlos S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Merida

Address: Paseo Montejo no 451 | esquina Av. Colon, Col. Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $131 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida Yucatan
Hotel Style:
#1 Business Hotel in Merida
#1 Spa Hotel in Merida
#4 Family Hotel in Merida
#6 Luxury Hotel in Merida
#11 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Merida staff and other travellers.
7 questions
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Questions? Get answers from Fiesta Americana Merida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring cool clothes since the weather is hot.”
 of 5 bubbles Lovesbeach_9, 17 Oct 2016 | Read review
“Our room was great.”
 of 5 bubbles nanaca44, 12 Aug 2016 | Read review
“Prime location, Every Amenity Available!”
 of 5 bubbles 511susannaz, 6 Aug 2016 | Read review
“Make sure you are not charged for something you never used!”
 of 5 bubbles 2332123ed, 28 Jul 2016 | Read review
“Have an omlette!”
 of 5 bubbles OvidiusNaso, 13 Apr 2016 | Read review
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