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Hotel Casa del Balam

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#17 of 98 Hotels in Merida
Certificate of Excellence
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438 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Ottawa, Canada
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 6 January 2013

We stayed in the Casa del Balam Hotel for two nights at New year's. The location is good since it's in central Merida; the breakfast was good; the lobby with its courtyard and small fountain is very nice; the antique elevators are interesting; and the small pool OK but only had sun in the morning. The critical downside for us... More 

Helpful?
1 Thank tletter
Cincinnati, Ohio
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 December 2012

First the only negative thing I can say and that is the walls are pretty thin so sound does come through pretty easily. Other than that the place is fantastic. Love the open courtyard in the middle of the hotel it is also perfectly situated to tour the historic part of the city. Beds were comfortable but the bathrooms were... More 

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2 Thank Eldudarino
Monterrey, Mexico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 December 2012

Let me start by saying that we went to Merida for a long weekend in December 2012 to attend a Wedding´s friend. She recommended this hotel and we decided to give it a try. Stayed there for 3 nights, check in process was very quick, the guy at the front desk was friendly and the bellboy took our staff to... More 

Helpful?
1 Thank saldivar33
juan carlos G, Gerente at Hotel Casa del Balam, responded to this review
Google Translation

Estimado Sr. Saldivar, Le agradecemos sus comentarios, y queremos aclararle lo que escuchó del robo de Joyería. El Sr. que... More 

Sydney, Aust
Level Contributor
85 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 13 December 2012

I am currently staying at this hotel for 2 nights (Dec 12) in a standard non smoking room. The room is furnished with 2 double beds and there is plenty of space for luggage etc.. The bathroom is also spacious with a combo tub/shower and amenities by Lavarino Cosso. The furnishings are a bit dated, at least in the room... More 

Helpful?
1 Thank austraveller007
Pennington, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2012

Casa del Balam is a beautiful hotel in the center of Merida! The rooms are lovely, the bathrooms filled with all the amenities that make foreign travelers feel comfortable, and the reception areas on the entry level are stunning. The staff is friendly and helpful, too. Our group stayed at the hotel at the beginning and end of a trip... More 

Helpful?
4 Thank Hope A
Toronto, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 November 2012

Casa del Balam is an old world charm, tastefully decorated in the rustic colonial style. Staff are quite helpful and accommodating. It is centrally located and all main venues are within walking distance. Would not hesitate to go back and recommend this place strongly. Has a nice relaxing lobby area and I liked the central small but pretty courtyard concept

Helpful?
1 Thank HonPV
Seattle
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 October 2012

This hotel was in a super convenient location to the main square and Av. Paseo Montejo. The pool, bar and courtyard areas are beautiful and tranquil. The rooms are very nice too. My only complaint is that the mattresses were too hard. We asked about a softer bed in another room and they didn't have any.

Helpful?
2 Thank debiky
Haarlem, The Netherlands
Level Contributor
119 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 21 August 2012

Stayed here one night after having visited Chichen Itza. The hotel is centrally located and has (public) parking facilities (a couple of houses down the road where the entrance is). The lay-out and the feel of the place is quite authentic. The swimming pool is not large but nice to cool of in the hot afternoon and the staff is... More 

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1 Thank FrankDijkstra
Gainesville, Florida
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 July 2012

Several features make this hotel ideal for a three-night stay. First, the buildling was once someone's hacienda, so it has lovingly collected wrought iron articles everywhere you look. Columns and capitols, arcades, indoor garden with swimming pool, good restaurant breakfast, lunch, and supper. The best feature is that it is on the corner across from a small park and another... More 

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5 Thank SandraD7
Tel Aviv, Israel
1 review
Reviewed 5 July 2012

The person who recomanded the hotel was our guide Fernando Hernandese , he is the one who made our 4 days in that area so beautiful and interesting, and also the crew of the hotel , they were very nice and helpful ...this is not a big hotel so it feels so good....rooms are big and comfortable ..breakfast is very... More 

Helpful?
Thank Liora S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Casa del Balam is one of the oldest and most distinguished hotels in Merida and the Yucatan Peninsula, it's also one of the few original Mexican Art Deco houses left in the city. The hotel was built in 1970 incorporating facets of the original home of Fernando Barbachano Peon, pioneer of Tourism in Mexico. His daughter, Ms. Carmen Barbachano Gomez Rul (who was also involved on the family business), left the original facade and selected the name of "Casa del Balam" (Mayan words for "house of the jaguar") to honor his father nickname "balam" due to his visionary sharp business mind. Ms. Barbachano was very devoted of the colonial period and decorated the house accordingly. Big wooden furniture, rocking chairs and wrought iron accessories were part of her fine selection. She had envisioned a place where every touch could softly spoke of the serene ambiance of the city, and where friends could be made instead of just mere clients. When looking at the amazing interior of this Casona and experiencing the warm specialized service of its personnel, one can easily understand that Ms. Barbachano did accomplish her desire of uniqueness, and in a very exquisite way! ... more   less 

Additional Information about Hotel Casa del Balam

Address: Calle 60 # 488 X 57 | Colonia Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $90 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Balam 3*
Number of rooms: 51
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Also Known As:
Casa Del Balam Merida
Casa Balam
Hotel Casa Del Balam Merida, Yucatan
Hotel Style:
#18 Family Hotel in Merida
#20 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa del Balam staff and other travellers.
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Questions? Get answers from Hotel Casa del Balam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was high above the street, but i did have an really good sleep...”
 of 5 bubbles panchito, 23 Nov 2016 | Read review
“Top floors are quiet”
 of 5 bubbles Peter Mills, 31 Oct 2016 | Read review
“Room 207, a corner room, was large.”
 of 5 bubbles 546twilar, 15 Oct 2016 | Read review
“choose carefully and dont get the rooms in the old side of the building (master suites)”
 of 5 bubbles DayTripperLDN, 6 Sep 2016 | Read review
“internal room for a good sleep”
 of 5 bubbles fulviof392, 31 Aug 2016 | Read review
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