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We arrived at the hotel at 1:30pm which is early for the 3pm check in. We were told to come back at 3pm as they didn't have a room available yet. We left and spent time at the nearby restaurant. At 3pm we were told...More
There's nothing really special about this hotel. It's nice and comfortable and it's clean. No minibar, no microwave, no coffee maker, no safe deposit box. But rooms are spacious and it's an overall nice stay. It's location is very good though. Just 5 minutes away...More
We stayed in this hotel yesterday for 2 nights. The staff was friendly and helpful but the hotel is really "poor". The breakfast is prepared in the hall with the air condition so high that you need a pullover, you have to use paper dishes...More
Thank Serena A
Response from HotelesCityexpress, Guest Relations Manager at City Express Merida
Dear Serena A.
We appreciate your preference to choose us as your choice of accommodation and the time you took to give us your comments, this allows us to improve day by day, we are sorry to know that your stay was not all pleasant,...More
I got relocated to this town and we spent one night at the property while we received our home. We arrived after 9:00 pm and nobody was at the front desk, I asked for a crib for my little daughter and they never gave me...More
We got a great value through hotwire!. Breakfast is included and helps your budget a lot. Its located North of the city, surrounded by commercial buildings and restaurants/bars you can get a bite and drinks from. They have a shuttle that drives you Downtown for...More
US$50 - US$74 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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