We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Santiago

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
View Map
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 41: English reviews
Start your review of Hotel Santiago
 Click to rate
Playa del Carmen
Reviewed 4 November 2016

This hotel is a short walk from the heart of Merida and the best restaurants and bars. It's been recently refurbished and the rooms are neat, clean and perfect for a short stay. Don't expect any luxury here but perfect if you are looking for a descent place to stay. We even had breakfast included, very simple yet a nice...

 Report
Helpful?
Thank encissimo
Alkmaar
Reviewed 10 March 2015

We stayed two times for a couple of days in Hotel Trinidad. The hotel is just perfect for us. It's centered, the rooms are very big with big beds and they get cleaned every day. It has got a small garden where you can lounge and where it is very quite. The staff is extremely nice, they make you feel...

 Report
Helpful?
Thank Jeroen P
Warsaw, Warszawa, Poland
Reviewed 15 January 2015 via mobile

We booked delux room for our stay. When we entered it was full of mosquitos. The room was on the ground level, with no normal window, just the uppet piece of door you could open. There was no mosquitos net - but it was in the room description. We asked for another room but they said there is nothing available....

 Report
Helpful?
Thank Marta P
Warsaw, Poland
Reviewed 15 January 2015

Only the best rooms (with private bathroom and windows) are worth considering. But even then you cannot avoid the mosquito attacks each night. Beware of the cheaper rooms. These are dark holes with bars in windows, feels like a prison. The toilets are located in the same small room as the showers. They are split by a 1.5 meter wall....

 Report
Helpful?
Thank Michał M
Warsaw, Poland
Reviewed 13 January 2015 via mobile

Good for backpacking but theres major issue with mosquitos in rooms that cannot be avoided. we stayed during some festival so it was impossible to fall asleep without earplugs. breakfasts are very basic-tosts and fruit. wifi works very well. rooms are small

 Report
Helpful?
Thank Kumak
Melbourne, Australia
Reviewed 5 January 2015 via mobile

We had a double room with private bathroom on the second floor. The room was comfortable and clean except at night got attacked by mosquitos in the room, even with mesh on the windows. The location is good only a few blocks away from the town centre. Wifi available for free over the entire complex which is very large with...

 Report
Helpful?
Thank kimberley_nz
Palenque, Mexico
Reviewed 26 November 2014

This was a very nice hotel, I stayed in a single room with a king size bed, for about 23€ (w Fan b/c I do not like AC). I was a 5 minute (max) walk from the main square of Merida. They had a basic breakfast (coffee, fruit, bread butter & marmalade) but very nice. The staff was great, there...

 Report
Helpful?
Thank aletripsreviews
New York City, New York
Reviewed 6 August 2014

My husband and I came to Merida for a honeymoon the week before we were married. Hotel Trinidad is the first place on our whirlwind tour of the Yucatan where we stopped and took a real break from the silly spinning of travel and just enjoyed the down time together. I'll never forget sitting in one of their lovely and...

 Report
Helpful?
Thank BrrRapture
United Kingdom
Reviewed 25 February 2014

If this place could be rated on staff friendliness and service alone it would get very good ratings. We had read all the reviews and focussed on the bad (of course) and when we arrived we asked to see another room as the first one was near to the breakfast bar. We paid a little more for a room on...

 Report
Helpful?
Thank Fractalcat
London, United Kingdom
Reviewed 17 January 2014

Our backpacking company booked us into this hotel. It's faded grandeur which all very lovely except the basics like hot water don't come with the room. We had a large split level room at the back with a fridge, looked like a family room, with a large TV. The bathroom was very ostentatious but as mentioned the water was a...

 Report
Helpful?
1Thank alisonleahy

26 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Room/Suite (3)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Merida hotels
1.3 km away
Hotel Montejo
Hotel Montejo
#49 of 103 in Merida
52 reviews
0.7 km away
Hotel Santa Ana
Hotel Santa Ana
#41 of 103 in Merida
158 reviews
0.3 km away
Hotel Mansion Merida on the Park
Show Prices
Show Prices
Show Prices
0.3 km away
Gran Hotel de Merida
Gran Hotel de Merida
#27 of 103 in Merida
251 reviews
0.0 km away
Hotel Gran Centenario
Hotel Gran Centenario
#43 of 83 in Merida
22 reviews
0.3 km away
Hotel Reforma
Hotel Reforma
#17 of 83 in Merida
198 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Things to do
  • Hot Tub
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service

Additional Information about Hotel Santiago

Address: Calle 62 #464 x Calle 55 y 57 | Calle 62 NO.464 X 55 y 57, Merida 97000, Mexico (Formerly Hotel Trinidad)
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $35 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santiago 2.5*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline and Hotels.com so you can book your Hotel Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trinidad Hotel Merida
Hotel Santiago Merida, Yucatan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the new rooms”
 of 5 bubbles encissimo, 4 Nov 2016 | Read review
“As far as we know rooms 1 and 6 have big beds ;)”
 of 5 bubbles JeroenP457, 10 Mar 2015 | Read review
“The hotel is bigger than it appears - check out the rooms towards the back of the building.”
 of 5 bubbles Fractalcat, 25 Feb 2014 | Read review
“We had one of the best rooms, number 14 at the back.”
 of 5 bubbles alisonleahy, 16 Jan 2014 | Read review
“Room upstairs is better, room by the Stagnant Fountain Water is very noisy especially Room no 5 , would not recommend staying in there”
 of 5 bubbles lotustai, 27 Oct 2013 | Read review
5 of 5