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Hacienda Tres Rios

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$195*
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5,135 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Tres Rios
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Showing 3,472: English reviews
Reviewed 4 November 2014

Just got back from this resort - had a great time, second time there but was told the same thing "mandatory" time share meeting, we are owners at the other 3 resorts and decided to take guests with us this time to Tres Rios, well we were told we couldnt have the 2 bd that we are contracted for, only...

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1Thank Msaganc21
Little Rock, Arkansas
Reviewed 4 November 2014

Just returned from HTR. Had a great stay. For the week. The service as always was great. Everyone was very friendly and helpful. Oscar the head chef and Samuel are very hands on with the patrons to ensure satisfaction. Service staff Luis,Gregorio, Gonzalo, Israel, and Jesus Gamboa worked very hard to make our stay wonderful. The rooms are comfortable with...

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1Thank Patti T
Reviewed 4 November 2014

What a wonderful vacation my son and I had here,the service from every department was impeccable.The staff was fabulous,food was excellent.Activities were alot of fun.Halloween contest was a great time.I would recommend this resort to anyone.It was a 5 star experience.Will definitely come back.

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1Thank huncat
Curitiba, PR
Reviewed 4 November 2014

One week vacation. Excellent job by Gaudêncio, Monica, Gregorio, Teo (degustación tequila), Isay, Jonathan Leon (segway), Orlando (Spanish class) Excellent infrastructure, good instructors, good food and beverages, excelente recreation options, ...

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3Thank LAURO V
El Centro, California
Reviewed 4 November 2014

We visited this beautiful resort as part of a wedding there. The wedding was beautiful and I would highly recommend this resort as a destination wedding resort. The bride informed us that they gave her the best deal of all Playa del Carmen resorts she considered. But, reviewing the hotel solely as a vacation spot, Hacienda offered good amenities and...

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Thank ManCYa
Largo, Fl
Reviewed 2 November 2014

We have been going here for 5 years and always have a great time. The rooms are large with a lot of windows and beautiful views. The lights of Cozumel and the cruise ships going it and out of there are especially pretty at night. Beautiful Mexican marble and very comfortable beds with lots of pillows. We typically go in...

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Thank TurtleSue
vandalia, OH
Reviewed 1 November 2014

I'll hit the main two problems first. This was my second time at Hacienda Tres Rios, and I brought two, new guests with me. Keep in mind, I was HTR's biggest fan before this trip (see my previous review from 2 years ago). I booked through Orbitz, and upon arrival had to meet with the concierge (Andy, a woman) for...

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2Thank arribaperu
Tigard, Oregon
Reviewed 1 November 2014

I just got back from a girls trip at the Hacienda Tres Rios. The hotel is built on a nature park, which is extremely lush. I appreciated how the hotel was both luxurious and ecologically conscious without feeling like we were camping. The rooms were large, the restaurants had a great selection for all types of foodies as well as...

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1Thank DAWN_YO88
Cody, Wyoming
Reviewed 1 November 2014

Every time I travel to Mexico I am overwhelmed by the kindness and service of the people! When I leave I always feel I am leaving friends. This time was no different as I traveled with two girl friends to stay in one of the gals time shares! Due to her time share purchase our all inclusive fee was a...

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1Thank Jeannak60
Reviewed 31 October 2014

I absolutely loved my vacation at Hacienda Tres Rios. The rooms were immaculate, and every day the housekeeping staff did an amazing job. The food was excellent. I have to mention the excellent service provided by Monica in the Kid's Club. She was fun, kind, helpful, entertaining, and a very happy person to be around. When we arrived at Tres...

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1Thank aidan c

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more   less 

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $286 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Tres Rios staff and other travellers.
222 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in building 4 or 5. Closer to the pool area & a better view”
RBirdCA, 23 May 2017 | Read review
“Call in advance. Corner rooms tend to be quieter.”
JLHawkes, 22 May 2017 | Read review
“If you get a view of the Esplande, you can watch so of the shows from the balcony in your room. Also, you will get a good pool view.”
MyCassie111, 21 May 2017 | Read review
“Rooms that are not in the main building are quieter.”
miguelangelr368, 18 May 2017 | Read review
“Ask for building 2 or 3.”
franced45, 18 May 2017 | Read review
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US$195* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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