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Luna Encantada Vacation Condos

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Traveller (215)
Room & Suite (50)
Pool & Beach (46)
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Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“infinity pool”(21 reviews)
“condo complex”(12 reviews)
“master bedroom”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Reviews (221)
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211 results
Traveller rating
140
44
17
5
5
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LanguageEnglish
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140
44
17
5
5
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All reviewsinfinity poolcondo complexmaster bedroommanagement companyrooftop terracehour securitywasher dryergreat condopots pansferry to cozumelminute walk down the beachbeach towelsthree bedroomrestaurants and shopslocation is fantasticdefinitely stay here againfabulous stay
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1 - 5 of 211 reviews
Reviewed 2 weeks ago

We stayed here over spring break of 2017. The condo was beautiful, location was great, and the staff was outstanding. I suggest renting a condo at the Luna if you want it all and at a reasonable price.

Thank Michele R
Reviewed 3 weeks ago via mobile

We stayed at the Luna Encantada in unit B2 during March 2018 for Spring Break. The unit was excellent and was exactly as described on the website. The unit had everything we needed to include beach towels and pots/pans, etc. I was very impressed with...More

Thank Foodie333355
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 2 weeks ago

Thank you so much for your review, We are happy to know that you and your family enjoyed the facilities of Luna encantada and that you had a good time during your stay. We hope to see you in the near future :)

Reviewed 3 weeks ago via mobile

This is my second time here and staying in D1.....absolutely love this place! 5⭐️s in my book! Can choose to lay by the beach or the pool. D1 comes well stocked with towels, cooking utensils, hair dryer which makes staying here perfect. Can make your...More

Thank Kory C
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 2 weeks ago

Thank you very much for writing this and we are very pleased that you enjoyed your vacations in Playa del Carmen and Luna Encantada. We hope they come back soon!

Reviewed 18 March 2018 via mobile

We stayed in Luna Encantada A-1 for a week during spring break. Upon arrival there were heaps of seaweed in front of the complex and the beach water was entirely brown. While the condo could not have avoided Mother Nature, they could have cleaned up...More

1  Thank Blaire H
Response from Luna_Encantada_Playa, Gerente at Luna Encantada Vacation CondosResponded 4 weeks ago

Thank you for your review. About the seaweed as you commented we cannot avoid mother nature. Unfortunatelly neither know when the seaweed is coming, it is just from one day to the other. You and your family arrived on sunday and Monday morning we were...More

Reviewed 11 March 2018

Having stayed in many tropical condos, our review is based upon comparisons to other condos. We stayed in two Luna Encantada condos during the past week. The condo grouping itself is in a very good location, between fifth avenue and the beach with security gates...More

2  Thank Mark S
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 16 March 2018

Thank you for your comments and your review. We truly hope you enjoyed your stay . We passed along your comments to the management companies to ensure the quality improves.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Free Parking
Concierge
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$331 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$331 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (215)
Room & Suite (50)
Pool & Beach (46)
Dining (9)
Questions & Answers
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Flatlander1312
13 March 2017|
AnswerShow all 2 answers
Response from Christa P | Reviewed this property |
Unit A3 had a gas grill on the private rooftop deck when we were there.
0
Votes
Room Tips
"All rooms have above average ocean views, some are beachfront."
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"D,E, and F units are most quiet. Ground floor condos are best with close proximity to pool and beach with..."
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"I think all units have exceptional views and patio/balcony areas and a few that have large balconies in..."
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"All condo's face water not a bad spot in there"
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