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Luna Encantada Vacation Condos

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Traveller (215)
Room & Suite (50)
Pool & Beach (46)
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Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“infinity pool”(21 reviews)
“condo complex”(12 reviews)
“master bedroom”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Reviews (221)
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Traveller rating
140
44
17
5
5
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140
44
17
5
5
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All reviewsinfinity poolcondo complexmaster bedroommanagement companyrooftop terracehour securitywasher dryergreat condopots pansferry to cozumelminute walk down the beachbeach towelsthree bedroomrestaurants and shopslocation is fantasticdefinitely stay here againfabulous stay
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21 - 25 of 211 reviews
Reviewed 6 April 2017 via mobile

Lovely location, condo and beach. Group of empty nester mothers escape to Mexico. Our sons were classmates and are now in their freshman year at college. We had a great time. Very close to town( 2 blocks), right on the beach and great pool as...More

Thank Deb N
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 10 April 2017

We are so glad that you had a great vacation, thank you for your review!

Reviewed 24 March 2017

Stayed in a nice 2 BR/2BA. BUT, the fridge and freezer didn't work. And neither did the washer and/or the dryer. Instead of putting us in a unit with working appliances they made us walk over to 2 different empty condos to use theirs. Ummm,...More

2  Thank Jennifer R
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 28 March 2017

Thank you for you feedback and sorry for your experience. Would you tell us which unit are you refering to? So we can follow up with managing company? Have a nice day!

Reviewed 12 March 2017 via mobile

Good location and great staff. We had a three bedroom condo for 5 nights (B1). This is a beachfront condo with a small pool right on Calle 6. The condo was nice with tile showers, decent beds, and a kitchen. The air conditioning worked; the...More

Thank NEONTHEGO
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 10 April 2017

Thank you SO much for leaving this review, we love having you stay at Luna Encantada and we look forward to your next visit!

Reviewed 12 March 2017

This condo was more beautiful then the pictures ,Perfect spot and the staff is more then helpful. we stayed in feb.2017 and i would definitely go back there , beds comfortable pool beautiful,kitchen well equipped, Beach area is not to crowded and if you like...More

Thank Susan K
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 10 April 2017

Thanks so much for your very positive review of Luna Encantada and H1! We hope to see you again soon at Luna Encantada!

Reviewed 3 March 2017 via mobile

This was our 6th stay at Luna Encantada. The location just off of Fifth Avenue is ideal. The beach and ocean view is great. The staff is terrific - especially the Concierge, Aggie. We have stayed in several different units over the years. The past...More

Thank Mary D
Response from Luna_Encantada_Playa, Manager at Luna Encantada Vacation CondosResponded 10 April 2017

Thank you very much for your review, we are very pleased that you had a nice stay and the staff met your needs. See you soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Free Parking
Concierge
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$330 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$330 - US$712 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (215)
Room & Suite (50)
Pool & Beach (46)
Dining (9)
Questions & Answers
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Flatlander1312
13 March 2017|
AnswerShow all 2 answers
Response from Christa P | Reviewed this property |
Unit A3 had a gas grill on the private rooftop deck when we were there.
0
Votes
Room Tips
"All rooms have above average ocean views, some are beachfront."
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"D,E, and F units are most quiet. Ground floor condos are best with close proximity to pool and beach with..."
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"I think all units have exceptional views and patio/balcony areas and a few that have large balconies in..."
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"All condo's face water not a bad spot in there"
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